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  5. Reviews of SpringHill Suites Ashburn Dulles North

Reviews of SpringHill Suites Ashburn Dulles North 3 stars

20065 Lakeview Center Plaza, Ashburn, VA 20147, United States

#5 of 7 hotels in Ashburn

Guests' Choice

Review score

Based on 119 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 8 August 2025

    9.0
    Superb
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Would have liked coffee available 24 / 7 but I understand

    Great location and clean

    Stayed in August 2025

  • Reviewed: 28 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    No Pool!

    The hotel was clean and the staff was friendly. We had to wait a few minutes for our room to be prepped, but I understand since I found out they were fully booked. What I didn’t like was there was NO POOL. The website mentions a pool and there is a sign with directions to a pool, but that leads to a locked door saying “conference room”. I understand, talking to another guest, that shut it down during Covid and never reopened it. So, take that off the website!

    Stayed in July 2025

  • Reviewed: 9 July 2025

    8.0
    Pretty good . I will stay there again when in Ashburn - it is very close to a job we are doing - it is also close to a n
    • Business trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The PTAC unit struggled to cool the room down . i was on 4th floor and it was hot out . Maybe current temperature exceed the original design - before we had these extreme temperatures . Some to look at in today’s design and when the place is due for upgrade .

    rooms were good sized and well layed out . Very nice set up

    Stayed in July 2025

  • Reviewed: 7 July 2025

    7.0
    Nice buidling and room but lacking customer care and honesty
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I should start at the beginning. Upon arrival, they would not honor our room from the 3rd party site we booked with. They claimed they could not process the 3rd party card. Well, turns out after 30 mins on the phone with the 3rd party, that the hotel itself was upcharging me and thats why the charge wasnt going through. However they declined to speak with me about any of the cost and refusing my confirmation information. When they finally adjusted their prices to be what I had payed for 2 weeks prior we got into our room over an hour later than our check in. The website claimed they had a pool. SEVERAL sites for this particular hotel claimed it had a pool with pictures. The hotel itself had the "pool" signs up in the halls but alas, there was no pool. When I went to the front to ask i was told there has not been a pool in months. They told me this with an attitude like i lived there and should know. They told me the website does not claim to have a pool. They gaslit me about it until i got screenshots of the website of theirs and 3rd party with "pool included ". Our coffee pot in our room was absolutely disgusting and did not work properly. It was dripping the condensation of the steam into the cup no actual water from the tank being distributed into the cup. The room across from us had 2 small dogs barking frequently. Small thing but super annoying that the hand towel hook iin the bathroom is directly above the light switch. Meaning you are constantly knocking down the towel or searching under it for the light switch, not practical.

    Room size, i liked the shower and toilet areas were separated. We had a desk/lounge area in our room which was great for the business aspect of our trip. Breakfast was decent.

    Stayed in June 2025

  • Reviewed: 24 April 2025

    7.0
    You advertise a pool that is not fonctionnel; breakfast is not healthy (fruits, yogourt, etc.)
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    Ordinary….no fruits, very limited

    Good coffee

    Stayed in April 2025

  • Reviewed: 17 April 2025

    8.0
    Nice Stay, Nice Hotel, Great Loaction
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Staff was friendly, rooms were nice and modern, price was great, location was just what we needed.

    Stayed in April 2025

  • Reviewed: 2 April 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Night staff wasn’t friendly, wouldn’t even give 1 complimentary bottle of water when checking in for the night, conditioner bottle in shower was empty.

    Location is very convenient!

    Stayed in April 2025

  • Reviewed: 6 March 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very nice

    Stayed in March 2025

  • Reviewed: 4 February 2025

    8.0
    Delightful
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The ac unit made too much noise in the night

    It felt housey and warm

    Stayed in February 2025

  • Reviewed: 14 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Clean, great location, decent breakfast options, good sized room

    Stayed in January 2025

  • Reviewed: 21 December 2024

    7.0
    Better than average
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Dirty bathroom better than average

    Mediocre Very limited

    Stayed in November 2024

  • Reviewed: 24 November 2024

    8.0
    Very good
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Toilet had to be flushed twice every time it was used and must have had a slow leak in tank because it often ran to fill back up. Didn't like breakfast Saturday morning. I can't eat sausage or jalapeños and the belgian waffle was grainy and horrible. I had no hot food option except a bagel. The quiche was excellent Friday morning. Needed more lighting in bathroom. Hard to see to do makeup in there.

    Liked the size of the room, free Wi-Fi, the market, breakfast, ease of check in and out.

    Stayed in November 2024

  • Reviewed: 21 November 2024

    8.0
    good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    no soap

    good breakfast

    Stayed in November 2024

  • Reviewed: 18 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Long wait to see the feint desk staff. There was just one person working hard but there should be two.

    The breakfast was really good! It exceeded expectations.

    Stayed in November 2024

  • Reviewed: 24 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Room services supposedly every other day but we’ve to remind them few times. We’ve been wrongly charged for the internet connection which later removed.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    8.0
    Good hotel
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool wasn't work and it started working late

    This hotel has good location, big place for breakfast, very comfortable and clean room , big parking

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The bed was a little hard but it's not easy to make everyone happy

    Great location and very clean

    Stayed in July 2024

  • Reviewed: 30 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Trundle Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night

    Breakfast was terrible! The food had no flavor and was cold after he brought out the sandwiches. I definitely recommend different options and maybe food that people can enjoy.

    Location was nice and convenient plus the price I thought was a good deal. Walking into the hotel has a very nice appearance to the place and made if feel more expensive than it was.

    Stayed in July 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 7 nights

    The breakfast variety could have been better. Moreover, the staff didn't accommodate our request for late checkout but as mentioned before, were kind to accommodate several others.

    The room was very quiet, and the size was great. the location is also nice, and close to the center. the staff was quite helpful with most of our requests.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    When I checked in for the first night, the manager checked us in and told me I needed to pay for the stay. I informed him that I had already paid via Booking.com. He then switched saying they needed a card on file for incidentals, which I understood, but I used a different card than what the room was booked with. He told me my card was declined... so I used the card I originally booked with, and the payment went through. I looked at my statement the next day and saw that it was more than the $100 incidental charge - it was the charge for the full stay. I went back to the front desk and talked to someone else that said they would refund me the amount. I checked my bank statement a few days later and the full charge had been processed. Called Marriott support to assist in this situation and Marie, who helped me, reached out to the hotel to correct this situation. Marie was a delight to work with, but she let me know that the hotel should be refunding me that amount; but also received some push back since the "manager wouldn't make mistakes" in charging me. Hopefully, the hotel will refund me (not seen it come through yet) and all will be resolved. The beginning of my stay was a bit soured by this first interaction as it wasn't as welcoming as I was hoping.

    The room was spacious and clean. I've stayed here before and have always enjoyed the stay! The included breakfast in the morning was also a nice touch.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Cozy and Clean
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Everything was great.

    Stayed in April 2024

  • Reviewed: 31 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Rooms need microwaves.

    Na

    Stayed in December 2023

  • Reviewed: 7 December 2023

    8.0
    Easy and convenient
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    Breakfast was great. Easy in and out

    Stayed in December 2023

  • Reviewed: 8 July 2023

    8.0
    It was great
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool too small

    Breakfast, and room size

    Stayed in July 2023

Showing 1 – 25

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