Reviews of SpringHill Suites by Marriott Bend 3 stars
551 SW Industrial Way, Bend, OR 97702, United States

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewthat we had to pay extra to park on lot
Thanks for your reply. This is a very busy area with all the restaurants, brew pubs, shopping and concerts in the area. We charge for parking to pay to have the lot monitored so we can keep the spots open for hotel guests. Thanks for staying with us and we look forward to seeing you again soon.
Thanks for your reply. This is a very busy area with all the restaurants, brew pubs, shopping and concerts in the area. We charge for parking to pay to have the lot monitored so we can keep the spots open for hotel guests. Thanks for sta… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat location, desk in the room, friendly staff and very clean.
The night charge for parking.
Thanks for the amazing review. We look forward to seeing you again soon.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewClean and modern
Room service
Thank you for staying at the SpringHill Suites Bend. We always love to hear back from our guests. Thank you for your feedback.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewClean, spacious rooms. Nice facilities.
Poor check-in process, expensive, charged for water.
Thank you for staying with us at the SpringHill Suites. We do offer free water stations in the lobby, pool and gym for anyone wanting water. The bottled water in the rooms does cost $5 if you choose to drink it.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewBreakfast and Room
The parking lot fee was a surprise cost
Thank you for staying at the SpringHill Suites Bend!
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewLocation to the Mill District
Nothing
Thank you for staying at the SpringHill Suites Bend!
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewGood. Liked breakfast sandwich. Pool good. People nice.
Lighting in room poor. not enuf bars to hold on to in bath/toilet area. Toilet too low.
Thank you for staying with us at the SpringHill Suites Bend. We always appreciate feedback from our guests.
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewThe room was spacious and comfortable. The location was perfect.
The pillows were practically nonexistent. Need better pillows.
Thank you for staying at the SpringHill Suites Bend. We appreciate your feedback and hope to see you here again soon.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewBreakfast was great! One of my favorites was having the coffee station well stocked all day and the ice cold Lemon water full all day!
We enjoyed everything!
Thank you, Justin! We're thrilled you enjoyed breakfast and the all-day coffee and lemon water—we love keeping those little touches going for our guests. Hope to see you again soon!
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewBreakfast quality was disappointing
Thank you for staying at the SpringHill Suites Bend.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewGreat location, comfortable
Paying for parking. I didn't realize until after I booked that parking was extra. Most hotels include it with the stay and I would look elsewhere because of this in the future.
Thak you for staying with us at the SpringHill Suites Bend. There is free street parking available in front of the hotel.
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewLocation and staff were awesome
Beds were awful. Super uncomfortable. You have to be a rewards member to use the wifi.
We are sorry that you did not find the beds comfortable. Wifi is free for all guests. The enhanced internet is extra.