3454 West Montague Avenue, North Charleston, Charleston, 29418, United States of America
#21 of 153 hotels in Charleston
Guests' ChoiceBased on 1095 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
9.1
Facilities
9.3
Staff
9.2
Value for money
8.9
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Barr
United States of AmericaThe staff on property was great. We were a bigger group (6 people) who due to unforeseen circumstances had to evacuate our airbnb in the middle of the night. I called SpringHill Suites to ask if we would be able to check in so late (after midnight) and they said yes and were extremely accommodating to us, helping us into a suite that fit all of us, giving us extra blankets/pillows etc. to make us comfortable and even allowing us late check out so we didn't have to rush the next day since we didn't get in until very late. Joseph and Ebony at the front desk are awesome and were so helpful to us! Thank you!
Stayed in May 2024
Reviewed: May 21, 2024
Courtenay
United States of AmericaFront desk staff and housekeeping staff were phenomenal!
Stayed in May 2024
Reviewed: May 20, 2024
Coretta
United States of AmericaI didn't like the fact that there wasn't a shuttle that went to the airport. I didn't like the fact that the water pressure in the sink was low. I also didn't like the fact that the lighting was so dim. I love dim lights, but I wanted to be able to make them brighter, and I couldn't.
I loved the staff. They were so helpful and friendly.
Stayed in May 2024
Reviewed: May 19, 2024
Elizabeth
United States of AmericaN/A
Very clean, well kept
Stayed in May 2024
Reviewed: May 14, 2024
Alli
United States of Americavery nice and friendly environment!! the beds were soooo comfy
Stayed in May 2024
Reviewed: May 13, 2024
Leila
United States of AmericaMore blankets
Location was great
Stayed in March 2024
Reviewed: May 13, 2024
Vincent
United States of AmericaNo food/restaurant options
Location and esthetics
Stayed in May 2024
Reviewed: May 8, 2024
Nicholas
United KingdomNo comments to make
Spacious with good facilities comfortable
Stayed in May 2024
Reviewed: May 7, 2024
Margaret
United States of AmericaNothing
Great breakfast
Stayed in May 2024
Reviewed: May 6, 2024
Denise
United States of AmericaN/A
Location to airport for our 6am flight the next morning.. and proximity to the rental car return location.
Stayed in May 2024
Reviewed: April 27, 2024
Michael
United States of AmericaWater pressure was pretty low. Near a pretty busy street but super close to alot of events
Staff was very friendly and professional. Rooms were more than expected. Enjoyed the breakfast as well.
Stayed in April 2024
Reviewed: April 23, 2024
Kelly
United States of AmericaNo downsides, loved it
New building, everything was easy and made sense, probably the best Springhill Suites I have stayed at
Stayed in April 2024
Reviewed: April 20, 2024
Oksana
PortugalNothing to point out really.
The facilities are amazing, the staff is the nicest, very attentive and helpful, the commodities are great. The breakfast is a bit limited, but it was okay.
Stayed in March 2024
Reviewed: April 15, 2024
Patricia
United States of AmericaN/A
Excellent Breakfast
Stayed in April 2024
Reviewed: April 12, 2024
Lynn
United States of AmericaNothing
I was so pleasantly surprised upon arriving at SpringHill Suites. Tho it was listed as a 2 star hotel, the location was perfect for me. This is no 2 star hotel! It was clean, the staff was friendly, the free breakfast was very good and the room was amazing. I’ve never had a walk-in closet in a hotel room! We had a wonderful stay!
Stayed in April 2024
Reviewed: April 8, 2024
Patricia
United States of AmericaSince we were attending the Charleston Tennis facility, we were so disappointed that the hotel did not have the tennis channel available as we always like to watch the tennis matches on TV at night. Our 2 complaints with our room were that the air conditioning unit was very noisy, and the smoke detector would flash at night which was also annoying. When the flashing woke me up, I thought there was faulty wiring. Very scary!!! Also, we thought Ruth needs some help keeping the breakfast food filled since the hotel was very busy during our stay.
My friend and I really loved the location. The staff which included Angelic, Cotea and (Ruth who takes care of breakfast) were outstanding. Our room was laid out nicely and bigger than we expected.
Stayed in April 2024
Reviewed: April 7, 2024
John
United States of AmericaThe AC in the room it made to much noise when it would cycle on an off
Stayed in April 2024
Reviewed: April 5, 2024
Betz
United States of Americaomlet
great!
Stayed in April 2024
Reviewed: April 4, 2024
Rodny
United States of AmericaWe didn’t really like all of the breakfast stuff and didn’t like that we would have to come down to get extra towels.
The receptionist was absolutely amazing!
Stayed in March 2024
Reviewed: April 4, 2024
Jared
United States of AmericaBreakfast was not the greatest. You need a waffle machine.
The rooms were very clean and spacious. Staff was excellent.
Stayed in April 2024
Reviewed: March 30, 2024
Ben
United States of Americatv was way far from the bed so had to look to the right all night. also not enough wall plugs
lay out of the rooms. the queen size beds (usually fulls) and trundle. the updated look, breakfast, price, huge closet, blackout shades were great.
Stayed in March 2024
Reviewed: March 30, 2024
Yvonne
United States of AmericaThe couch seemed dirty. The desk chair was very hard (it was a padded chair w/o much padding), I had hoped as a King Suite, that it would be two separate rooms. (My husband likes to stay up much later than I do watching TV. ) And it would have been nice if the bathroom had a nightlight or low-light and more shelving.
Friendly front desk staff, helpful. Great choices at morning breakfast bar! Bed was very clean and comfortable.
Stayed in March 2024
Reviewed: March 26, 2024
Faith
United States of AmericaN/A
It was right behind the convention center where the event I was attending with friends was held.
Stayed in March 2024
Reviewed: March 25, 2024
Cook
United States of AmericaOverall atmosphere of the property was amazing! Staff were so great and welcoming.
Stayed in March 2024
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