Location. Rooms are spacious.

Stayed in April 2025

N/A

The property was kept clean.

Stayed in April 2025

It was a good complimentary breakfast

Stayed in February 2025

Need a better breakfast - selection, higher quality food, space to eat

New facility, etc.

Stayed in February 2025

Breakfast was average

Facilities and location and roof top bar

Stayed in October 2024

I booked a king suite (supposedly with a city view) and was switched to a double queen with a view of the wall of the adjacent building - a little disappointing.

For the most part, everything.

Stayed in October 2024

Parking fees

Good location

Stayed in September 2024

Breakfast was not ready at the time it was open. Lot's of people at the breakfast and long lines. Walls in the room are very thin. First night was quiet, but the second night someone in the next room made international call and connection was probably bad, because person was screaming to the phone. We could not sleep. Staff is not providing references to local restaurants, only to the one restaurant in the hotel. It is not the best restaurant. Elevator capacity is not sufficient for this hotel.

Garage in the same building was great. Room was wonderful; bed was very comfortable. Lobby space with TV and fireplace is a great idea. Location is very close to the downtown.

Stayed in September 2024

This hotel would have got full marks if the breakfast had been better. Self service does not need to be plastic or paper cutlery and plates. The choice was poor. Scrambled tasteless eggs and little scraps of bacon. Very disappointing for otherwise a very nice hotel. Also the price of a room is too high for a breakfast like that

Excellent room. Clean hotel. Friendly helpful staff

Stayed in September 2024

I had to ask 3 times for toilet paper and bath towels.

Perfect location. Breakfast was the normal hotel style breakfast but good.

Stayed in July 2024

I found the bed to be a little too soft for my liking

Breakfast was great. Excellent location right in town made it easy to walk to dinner etc. Very friendly, respectful and helpful staff. Overall very good 😁

Stayed in March 2024

I don't like that we weren't informed due to the lack of staff knowledge or oversight.

The hotel had daily breakfast a gym and an indoor pool, but we were not told of these amenities (the latter of which we didn't find out until the last day of our week long stay). As such, we were unable to take full participation in them. We also traveled in large part to have a white Christmas and the agents weren't sure exactly where to go in order to sled in the area. Later while walking we found a shuttle that would take guest to locations for skiing - it was .right across the street. Otherwise the facility and the staff were pleasant and comfortable.

Stayed in December 2023

The pillows are sooooo uncomfortable

Very clean and elegant inside

Stayed in December 2023

Nothing

We stay there because of the proximity to the Pikes Peak Center

Stayed in November 2023

softer pillows - seemed like they were all "firm" ones

Loved the great outdoor space in the center of the hotel with the firepit and outdoor tv and chairs

Stayed in November 2023

Breakfast. We were out hiking before breakfast most days but the one day we did stay later to try the complimentary breakfast, I ended up going back to the room to microwave some oats. We were there as breakfast came out and my husband said the eggs were already cold. The hot porridge was water with oats floating in it and the Quaker sachets were all the sugar filled flavours. We didn't try breakfast there again and opted to make oats in our room which had a microwave available.

Clean room, great sized room, great location.

Stayed in September 2023

I was overcharged

It was roomy, but very noisy

Stayed in August 2023

Breakfast,it needs to be improved (better menu).It was always the same every morning,during my stay.

Stayed in July 2023

Pool was very small

Cleanliness

Stayed in July 2023

The room smelled like cleaning chemicals and the breakfast food was cold.

Location

Stayed in March 2023

the hot tub was not working and elevators don’t work properly

clean, modern and proximity to downtown.

Stayed in March 2023

It was lunch time and we wanted to order off the dinner menu and we couldn't. The TV kept reprogramming itself. Wasn't able to use the remote control a few times.

Location

Stayed in February 2023

The eggs at breakfast. Would have been nice have a filtered water system on every floor.

Location and cleanliness of Hotel.

Stayed in February 2023

Breakfast runs until 9:30 but they had run out of a lot of items when we arrived at 8:50.

The property is new and very clean. The room was spacious and the bed comfortable.

Stayed in February 2023