Reviews of SpringHill Suites by Marriott Dallas Richardson/University Area 3 stars
18180 Highland Springs Way, Dallas, 75252, United States

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe space in the rooms
The drain in the handicapped bathroom
Thank you for your feedback. We are delighted to hear our staff made a positive impact on your stay and that our rooms were accommodating. We will pass along your concern regarding the drain in the handicapped bathroom to our maintenance staff. We hope to welcome you back again soon.
Thank you for your feedback. We are delighted to hear our staff made a positive impact on your stay and that our rooms were accommodating. We will pass along your concern regarding the drain in the handicapped bathroom to our maintenance st… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewSpacious clean& comfortable
N/A
Thank you for review. We are thrilled you found your room spacious, clean, and comfortable. Your recommendation means a lot to us! We hope to welcome you back soon.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewIt was our son’s Move in to College and Orientation week. Great location, very close to UTD and shopping centers. Wonderful staff, very good fresh breakfast and very clean place. I will definitely stay here again in the future.
NA
Thank you for staying with us during such a special milestone. We are delighted our location, breakfast, and clean accommodations made your visit enjoyable. We truly appreciate your kind words about our team and look forward to welcoming you back on future trips to UTD.
Thank you for staying with us during such a special milestone. We are delighted our location, breakfast, and clean accommodations made your visit enjoyable. We truly appreciate your kind words about our team and look forward to welcoming yo… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNice area and clean facility. Rooms are nice and staff was very welcoming.
Thank you for the excellent review! We are thrilled to know you enjoyed your stay and hope to welcome you back again soon.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe perfect room with so much space! Everything was very clean, the beds and couch were so comfortable and we appreciated having the walk in closet. The location was great for us and very quiet. Would stay again!
Thank you so much for your kind words. We are thrilled to hear that you enjoyed your stay and found the room spacious, clean, and comfortable. It is great to know the walk-in closet and quiet location were a plus for you as well. We truly appreciate your feedback and look forward to welcoming you back again soon.
Thank you so much for your kind words. We are thrilled to hear that you enjoyed your stay and found the room spacious, clean, and comfortable. It is great to know the walk-in closet and quiet location were a plus for you as well. We truly a… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewAmazing rooms, so clean and comfortable with the best staff.
Nothing
Thank you for your kind feedback. We are pleased to hear that you found our rooms clean, comfortable, and enjoyed the service provided by our team. Your recognition means a great deal to us, and we look forward to welcoming you back soon.
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewThe staff were kind and helpful. After we visited the Dr Pepper museum the desk person helped us ship our bottles home.
Thank you for the kind words. We are so glad our team could assist you after your visit to the Dr Pepper Museum. We hope to welcome you back again soon.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in May 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewClean with a little sparkle
Thank you for your feedback. We are pleased to hear you found the property clean and well maintained. We appreciate your stay and look forward to welcoming you again.
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewIt was comfortable and a very nice place to be.
No hotel is perfect but the employees effort surfaced our expectations.
Thank you for your feedback. We are pleased you found your stay comfortable and that our team’s efforts exceeded your expectations. We look forward to welcoming you again.
Reviewed: 23 June 2025 · Stayed in April 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewWonderful staff, very clean room, nice and quiet in a great location.
Thank you for your kind words. We are thrilled to hear you enjoyed our wonderful staff, clean rooms, and atmosphere. We truly appreciate your feedback and hope to welcome you back again soon.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewGood location, good room layout, new
Location of A/C by the window is less than ideal - noisy and blows cold air next the the bed.
Thank you for your feedback. We are glad to hear you enjoyed our convenient location and room layout. We appreciate you pointing out the issue with the A/C placement. Your comments help us identify areas for improvement, and we will share this with our team as we continue to enhance the guest experience. We hope to welcome you back in the future.
Thank you for your feedback. We are glad to hear you enjoyed our convenient location and room layout. We appreciate you pointing out the issue with the A/C placement. Your comments help us identify areas for improvement, and we will sha… Show more
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewStyle
None
Thank you for your wonderful review. We are pleased to see that you enjoyed your stay at the SpringHill Suites Dallas Richardson/University Area. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.
Thank you for your wonderful review. We are pleased to see that you enjoyed your stay at the SpringHill Suites Dallas Richardson/University Area. It was a pleasure having you as our guest and we look forward to welcoming you back again … Show more