5250 28th Street SouthEast, Cascade, MI 49512, United States
#4 of 5 hotels in Cascade
Guests' ChoiceBased on 71 hotel reviews
8.4Cleanliness
9.4
Comfort
9.3
Location
8.7
Facilities
8.5
Staff
8.9
Value for money
8.6
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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Showing 1 - 25
Reviewed: August 20, 2025
Jerry
United StatesLimited food, nothing walkable, I thought the listing said there were restaurants very close which I thought meant I could walk to.
Very friendly check in person, large, clean room.
Stayed in August 2025
Reviewed: July 25, 2025
Lynn
United StatesThe breakfast left something to be desired. I killed three ants and a spider in the bathroom. We were there for four nights and the washing machine was broken the entire time.
The staff was friendly and helpful and the beds were very comfortable.
Stayed in July 2025
Reviewed: March 24, 2024
Fiyona
United StatesNo hot tub
Stayed in March 2024
Reviewed: September 5, 2023
Vernis
United StatesHousekeeping, especially the day of checkout. She came early about 8:30a and tried to enter my room even with the latch on. I had to get up and remind her that check out was noon. She responded by letting the doors slam on as she entered the adjacent rooms. That was not fun!
Check in team was wonderful. Shout outs to Mike and Cashmere! I arrived around midnight and Cashmere greeted me warmly and the check in process was seamless. Mike responded promptly to any of my concerns and provided sufficient remedies.
Stayed in August 2023
Reviewed: August 30, 2023
Lara
United StatesPool is very small: no hot tub. Understaffed: picked room bc had sofa bed (not really sofa bed: just couch u can sleep on: no bed in it) no linens. Asked for linens and hung up on. Went down to front desk: sign says person is put helping someone: waited 10 min: saw no one. Went back to room. Called again: answered: told me I had to come down to front desk to get linens (no staff) came down 2nd time: only 1/2 linens in the bag and no pillow. I don’t know if I will stay again
Location. Close by home: power was out.
Stayed in August 2023
Reviewed: August 6, 2023
Logghe
United StatesI was charged $100 more than the bill said. They said it was booking.com fault
Nice and clean
Stayed in July 2023
Reviewed: July 16, 2023
Philip
United StatesThere was no shuttle available at the time that it was advertised online.
Stayed in July 2023
Reviewed: June 5, 2023
Fidelia
United StatesNothing
clean and quiet.
Stayed in June 2023
Reviewed: May 12, 2023
Nancy
United StatesNo airport shuttle had to get cab
It much choice by 9 not much left
Stayed in May 2023
Reviewed: March 26, 2023
Virginia
United StatesNeed to update clock, plugs.
Stayed in February 2023
Reviewed: December 1, 2022
Stephanie
United Statesmy window was rotted, and the parking lot was poorly lite and signage made it hard to find even with my gps.
very clean
Stayed in November 2022
Reviewed: November 15, 2022
Bailey
United StatesPull out mattress was heavily stained. no sheets pillows, blankets provided for pull out bed. Airport shuttle wasn't supposed to be requested ahead of time for return flight. when setting up shuttle to airport it was never mentioned. when I called to get something set up I was told that i couldn't because it needed to be further in advance. so we were left at the airport to fend for ourselves on how to get back to the hotel to get our car. definitely wont because to use the shuttle. Plus was also told we couldn't get a shuttle from airport due to them being understaffed. definitely should've been more communication on how the shuttle works.
Great price and location. Breakfast was ready early which was great since we were heading to an early flight. Shuttle was fast to airport, and driver was very friendly.
Stayed in November 2022
Reviewed: October 13, 2022
Pat
United StatesThe ice machines on the 2nd and 3rd floor were no operational....no ice available at 4 in the afternoon. I also would like lids for coffee cups in room
It was typical, no complaints but nothing to write home about. The "older" lady servicing the breakfast area was very nice and pleasant.
Stayed in October 2022
Reviewed: September 24, 2022
Oksana
CanadaSound isolation
Stayed in September 2022
Reviewed: June 18, 2025
Madison
United StatesNothing
Everything was very clean and everyone who worked there was very helpful.
Stayed in June 2025
Reviewed: May 16, 2025
Candace
United StatesNothing
My room was better than expected! Very clean.
Stayed in May 2025
Reviewed: May 3, 2025
Justin
United StatesBreakfast, and pool being closed when told it would be open within the next 30 minutes never reopened during my stay.
Price.
Stayed in April 2025
Reviewed: March 24, 2025
Black
United StatesThey had a problem checking me in and they didn’t have a jacuzzi like they said online and the pool was closed so my daughter couldn’t swim
The beds was so soft
Stayed in March 2025
Reviewed: November 3, 2024
Robyn
United StatesDid not receive the room we booked. Talked to the manager moments after seeing our room and he promised us a discount. Never saw it. Called a week or two later and talk to him again. Same promise never received my discount. Can’t say I’m pleased.
Walking distance to stores.
Stayed in September 2024
Reviewed: October 27, 2024
Fouts
United StatesThey charged 50 more then was supposed to be charged
The view an breakfast
Stayed in October 2024
Reviewed: July 7, 2024
Ynez
United StatesVery clean, comfortable and accommodating
Stayed in June 2024
Reviewed: July 2, 2024
Charles
United Statesgreat staff, large comfortable rooms.
Stayed in July 2024
Reviewed: May 7, 2024
David
United StatesThe staff was excellent in all areas
Stayed in May 2024
Reviewed: January 10, 2024
Marie
United StatesWe had an excellent stay at this Springhill Suites. The employees we interacted with were professional and very helpful. I would especially like to commend Jayla (early morning desk clerk). She was very helpful and pleasant as we were trying to make an early morning flight.
Stayed in January 2024
Showing 1 - 25
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