Felt the room needed to have easier access to water when making coffee. The shower needs safety bar on wide wall for safety of older guests. It would be nice if desk recognized older guests. Our room was second floor at the end of the looong hallway. Pushing a cart with luggage for a four day stay was difficult for older women. Next time will request a handicap room. The restaurant was very nice. We ordered takeout for our room for two nights. Food was very good.

How close facility is to Toyota Center. Large parking lot. Close to shopping.

Stayed in July 2025

Small pool

Clean, comfortable, friendly staff, location.

Stayed in June 2025

Clean

Stayed in January 2025

dry pastries, no orange juice.

not great

Stayed in March 2025

I didn't care for the costs of your snack area. That should be reasonably priced for your guests! (Price gouging is an inappropriate practice that needs to start from somewhere!) Thank you for your consideration.

Beds were comfortable. The jacuzzi was very nice, which was the entire reason we chose to stay at your hotel for the night. We live in the same town! Lol!

Stayed in January 2025

The pool was smaller than I was expecting.

Nice, big and modern room. Easy, free parking. Lovely breakfast.

Stayed in November 2024

A sink in the tea/coffee area of room and a lock on bathroom door

Breakfast was way better than I'd expected! All day coffee was awesome. The 3 sets of music at one time in the lobby was a little much and it would have been nice to have had a lock on the bathroom door. But everything else was great! Staff were super friendly and helpful, also.

Stayed in December 2024

It’s perfect if you’re traveling and if you’re going to a concert, it’s amazing. It is three or four minutes away from the town Toyota Center. If there is an alcohol like six minutes away driving and food is no more than 10 minutes away.

Stayed in November 2024

Check in could have gone quicker. on line said there were charging stations and there weren't.

The breakfast was good and the location was pleasant.

Stayed in October 2024

It would have been nice if there was a faucet near the coffee maker.

The king suites were very nice. Spacious and quiet.

Stayed in October 2024

Location and how great the hotel is .

Stayed in September 2024

The bed was not very comfortable

The room was large & the lighting was good.

Stayed in September 2024

Location and cleanliness. Excellent staff

Stayed in July 2024

Just a few quibbles. Too difficult to watch the TV from the bed.-which is a big deal for me when I’m just staying for the evening. And I can never use the pillows and I have to bring my own, but to be honest that’s true and any place I stay

In general, it is a very clean and comfortable and quiet place. I love the walk-in shower and the ADA facilities. I also use the Jacuzzi and pool for relaxing.

Stayed in May 2024

Clean, friendly staff and great location!

Stayed in March 2024

Nice hotel. We would stay again. One suggestion…please put families with children all on the first floor. That way, guest traveling without kids don’t have to listen to them running in the halls, talking/crying etc.

Stayed in April 2024

The flooring in the bathroom is slippery when wet. The pool flooring is about the same.

The breakfast was great. The milk cooler is in an awkward place. The milk stock was low and it was hard to reach with a full plate. The coffee was nice and fresh. The tables do need wiped down more often. The pool area was very nice. Plenty of towels in our room. The pull out bed in the sofa was a nice surprise. The shampoo and conditioner have a pleasant smell.

Stayed in March 2024

Location and amenities are excellent for the price.

Stayed in January 2024

The HVAC fan in our room sounded like it was on its last leg. We sleep with white noise at home but it sound like someone playing with foil.

The facility had a great restaurant, amenities, and staff that as very friendly. The room was spacious, clean, and quiet.

Stayed in January 2024

Paper cups vs coffee cups and glasses & small refrigerator in the rooms.

We liked the layout of the room, the comfortable bed & convenience to our family. We also liked our room not getting cleaned daily.

Stayed in December 2023

View of parking lot.

Staff. Size of room. Clean room.

Stayed in December 2023

Comforter had a noticeable stain and breakfast was substandard.

The size of the room, comfort of linens, cleanliness and bathroom quality

Stayed in October 2023

Fitness facility was a little small for my liking but sufficient to do the very basics. Could use another workout bench. 1 isn't enough.

Quiet rooms and a quiet area in Kennewick. The rooms were very nice and clean and I would stay again. Very close to all shopping and eating within 2 minutes.

Stayed in August 2023

NA

Stayed here at the recommendation of a coworker. It's a very nice, clean hotel. It is right next to the Toyota center would be nice if you are going to an event there. It is about half a mile from the mall and restaurants. Staff was very nice and professional.

Stayed in July 2023