Reviews of SpringHill Suites by Marriott Mount Laurel 3 stars
5000 Midlantic Drive, Mount Laurel, NJ 08054, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReally good
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe hotel was very clean, polite staff and the location was easily accessible to shops etc
Cleanliness and polite staff
Dear Guest, Thank you for your rating. I am happy to hear that you had an overall positive stay with us. As we always strive to deliver 10 our of 10 Service, we welcome any detailed feedback you may want to provide to help us earn that last stay from you in the future. Sincerely, Rich St. Jean General Manager
Dear Guest, Thank you for your rating. I am happy to hear that you had an overall positive stay with us. As we always strive to deliver 10 our of 10 Service, we welcome any detailed feedback you may want to provide to help us earn that las… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in May 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe breakfast
Had trouble connecting to internet
Dear Guest, Thank you for your feedback. I am glad to hear that you had a good stay with us, and especially enjoyed our complimentary hot breakfast buffet. I have shared your feedback regarding you internet connectivity issues with our engineering team, so they can address this with our Internet Service Provider. Sincerely, Rich St. Jean General Manager
Dear Guest, Thank you for your feedback. I am glad to hear that you had a good stay with us, and especially enjoyed our complimentary hot breakfast buffet. I have shared your feedback regarding you internet connectivity issues with our … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was good, price was reasonable and staff were courteous and helpful.
The batter for waffle maker is acting up but the staff was very helpful to fix it
Dear Clarita, Thanks for the 10 out of 10! Pleased to hear that you enjoyed your stay and our breakfast. I am sorry for the issue you encountered with our waffle maker. I am happy our team was able to assist. I will be sure to have this looked at to ensure future guests do not have the same experience when staying with us. Sincerely, Rich St. Jean General Manager
Dear Clarita, Thanks for the 10 out of 10! Pleased to hear that you enjoyed your stay and our breakfast. I am sorry for the issue you encountered with our waffle maker. I am happy our team was able to assist. I will be sure to have th… Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewWe loved the size of the room. The high ceilings make all the difference.
Nothing. Everything was great!
Dear Lisa, Thank you for your review of our SpringHill Suites by Marriott Mt Laurel Cherry Hill!. I am pleased to hear that you enjoyed your stay with us and specifically the size of our guestrooms. Our spacious All Studio Suite Rooms, are about 25% larger than typical hotel rooms, and sounds like you took advantage of it! I hope we get the opportunity to accommodate you in the future if your travels bring you back to the Mt. Laurel Cherry Hill area! Sincerely, Rich St. Jean General Manager
Dear Lisa, Thank you for your review of our SpringHill Suites by Marriott Mt Laurel Cherry Hill!. I am pleased to hear that you enjoyed your stay with us and specifically the size of our guestrooms. Our spacious All Studio Suite Rooms, a… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewGood location and good breakfast
1.) Young lady at front desk using her personal cell phone, was clearly distracted, while I waited to check out. 2.) Ice machine stopped working on the 2nd floor. 3.) Sent message to property prior to my arrival and did not receive a response until two days after I checked out.
Thank you for your feedback—we’re glad to hear you enjoyed the location and breakfast, but I’m truly sorry for the frustrations you experienced. We apologize for the delay in our communication before your arrival—that’s not the level of responsiveness we aim for. We’re also addressing the issue with the ice machine and reviewing front desk standards to ensure our team stays focused and attentive, especially during guest interactions. Your comments are valuable and have been shared with our leadership team. We appreciate you staying with us and hope to have the opportunity to provide a smoother experience in the future.
Thank you for your feedback—we’re glad to hear you enjoyed the location and breakfast, but I’m truly sorry for the frustrations you experienced. We apologize for the delay in our communication before your arrival—that’s not the level of re… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewThe room was clean and comfortable. The staff was friendly and professional. The location isn’t too busy. Cute little pool for the family. Breakfast was excellent!
Dear Anonymous, Thank you for staying with us at the SpringHill Suites Mt Laurel Cherry Hill and for your review. I am pleased to hear that you enjoyed your stay! I will share your feedback with our team! Next time your travels bring you back to the Mt Laurel area, I hope we get the opportunity to accommodate you again.
Dear Anonymous, Thank you for staying with us at the SpringHill Suites Mt Laurel Cherry Hill and for your review. I am pleased to hear that you enjoyed your stay! I will share your feedback with our team! Next time your travels bring yo… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewI liked the free breakfast that was included with my stay. Staff were very pleasant and professional.
The small indoor pool. I wish the pool was bigger and even have another one outdoor.
Thank you for the kind words! We're so glad you enjoyed the complimentary breakfast and that our team made you feel welcome—pleasant, professional service is what we aim for every day. We appreciate your feedback about the pool as well. While our indoor heated pool offers a nice spot to unwind, we understand how a larger or additional outdoor pool could enhance the experience, especially for families or longer stays. We'll certainly keep that in mind as we plan future improvements. Thanks again for staying with us at SpringHill Suites Mt. Laurel Cherry Hill—we’d love to welcome you back anytime!
Thank you for the kind words! We're so glad you enjoyed the complimentary breakfast and that our team made you feel welcome—pleasant, professional service is what we aim for every day. We appreciate your feedback about the pool as well… Show more
Reviewed: 9 May 2025 · Stayed in April 2025
Verified review