The pillows were hard and uncomfortable, and parking was an additional fee,

Pretty much everything from location, convenience to walk to shops and restaurants, staff, pools, and breakfast was included.

Stayed in August 2025

What i didnt like was the loading and unloading area very packed with people checking in. I didn't like the $20 for parking in the small parking deck across the street

The breakfast was good . Very good location, everything was walking distance. Nice rooms

Stayed in August 2025

The pool was small & the water was cloudy. The "lazy river" was disappointing. The free breakfast leaves a lot to be desired. Not many options & the food was always cold....even if it was just brought out. It was a bit disappointing.

It was big and it was clean. Our suite was spacious & had a great oceanfront view. Staff was really nice.

Stayed in August 2025

It was very clean

Stayed in August 2025

I didn’t like that the pool was not handicapped accessible. The beach as great but sometimes you just want to sit in the pool. I was not able to do that.

We liked the friendly service. The hotel is gorgeous! The view from our room was breathtaking!

Stayed in August 2025

Everything was perfect

This is an amazing hotel. Will definitely book in the future

Stayed in August 2025

Price and being on 24th floor

Breakfast was good maybe more turkey options

Stayed in August 2025

nothing that I didn't like about the hotel.

ABSOLUTELY EVERYTHING. The room was spacious and very clean. The breakfast was delicious and the hotel staff was exceptional and I will be booking under Springhill Suites for the rest of my vacations if available.

Stayed in July 2025

Lighting is limited especially in the bedroom and bathroom. Maybe consider updating the lighting. Tiny trash cans so consider having maid service come in each day you are there.

Very nice! Almost like a mini resort! It was clean and I was super comfortable. The beds are amazing. Beach front property. Great location to everything!

Stayed in August 2025

Newer facility and the employees were friendly

Stayed in July 2025

Only one beach shower which is not enough at all

Clean, friendly stuff and a great location!! Will definitely come back

Stayed in July 2025

I have no complaints.

The property was clean and smelled wonderfully. The staff were friendly and helpful.

Stayed in July 2025

Everything was wonderful

Very clean and very helpful staff!

Stayed in July 2025

It was such a nice hotel. The rooms were very nice and clean. The breakfast each morning was very good and the location was great. The staff were so nice and friendly.

Stayed in July 2025

Kathy in the breakfast area was rude and unprofessional. She selected a few of us (melanin pigmentation) to confront about not having a Springhill bracelet on and we informed her that the bracelets weren’t available at check-in. However, we had our room key to enter the breakfast area so this should’ve been a giveaway for her to know that we were authorized to be in there if our key allowed us access to the breakfast area. I guess it’s difficult for some people to use their brains at times. I also noticed that there were others who wasn’t wearing their bracelets and she did not approach them at all.

Nice location and great vibes!

Stayed in July 2025

The room had a few minor problems but the housekeeping staff fixed them right away.

Amenities were great. Free breakfast and an onsite restaurant. Staff was extremely friendly and the room was better than most hotels. Have access to the indoor pool next door.

Stayed in July 2025

There was nothing about the property that I didn’t like.

The property was clean and the staff were super friendly!

Stayed in July 2025

The bathroom door need a lock

Breakfasts and the staff they were helpful

Stayed in July 2025

I felt that $500.00 per night (including taxes & fees) was too much for this hotel. It only had every other day housekeeping & replacement towels upon request. Our room had a broken toilet paper holder. The water oressure in the sink & shower were practically non-existent, but the toiket would flush a Bowling ball! They had No drink machines on any of the floors & if you wanted one or a snack you had to go to the little snack cubby hole beside the front desk & pay 2 to 3 times the cost (a coke costs $5.00).

Very nice hotel with perfect location on the beach. Lounges, Gym, Restaurants (we didn't eat at the restaurants) were nice. We ate breakfast that came with our room & it was sufficient, your typical Belgium Waffles, fruit, cereal, Bagel, scrambled eggs, bacon sometimes & dry sausage patties another, toat, coffee & juices.

Stayed in July 2025

Not that this took away from the visit at all, but a lil “snack bar” option out near the pools would be nice.

Cleanliness and friendly staff

Stayed in June 2025

The property was very clean. The staff was awesome.

Stayed in June 2025

The parking situation. The first night, I wasn’t aware of the other two designated parking lots. I had to pay for the meter parking because each level in the parking deck was full. For the conscience and security of having a park, I continued paying the meter.

Beautiful property and great location

Stayed in June 2025

Breakfast could be better n have more options

Everything

Stayed in May 2025

View, pools, everything

Stayed in June 2025