Reviews of SpringHill Suites by Marriott Myrtle Beach Oceanfront 3 stars

Dear Chandra, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the breakfast, our convenient location, and your comfortable room. We appreciate your comments about the loading and unloading area and understand that it can get busy during peak check-in times. We’re continuously looking for ways to improve the guest experience in this area. Regarding the parking fee, we strive to provide safe and secure parking nearby, but we understand that the cost may feel high for some guests. We hope to welcome you back again soon and provide an even better stay.

Dear Chandra, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the breakfast, our convenient location, and your comfortable room. We appreciate your comments about the loading and unloading area and… Show more

Dear Anonymous, Thank you for sharing your feedback. We sincerely apologize for the delay you experienced during check-in and for the inconvenience it caused. We understand how frustrating it can be to wait beyond the expected time, especially after a long day of travel. We're also sorry to hear that you felt our front desk team did not provide the level of service you deserved during the delay. This is not the experience we aim to provide, and we will be addressing this with our team to ensure we’re offering better support and communication in similar situations moving forward. We truly value your feedback and hope to have the opportunity to welcome you back for a much smoother and more enjoyable stay.

Dear Anonymous, Thank you for sharing your feedback. We sincerely apologize for the delay you experienced during check-in and for the inconvenience it caused. We understand how frustrating it can be to wait beyond the expected time, especi… Show more

Dear Danielle, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the spaciousness of your suite, the beautiful oceanfront view, and the friendliness of our staff — those are all things we take great pride in. We’re sorry to hear that some aspects of your stay didn’t meet expectations. Your comments about the pool, lazy river, and breakfast have been noted, and we’ll be sharing them with our team to help improve the experience for future guests. We truly value your input and hope to have the opportunity to welcome you back for a more enjoyable stay.

Dear Danielle, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the spaciousness of your suite, the beautiful oceanfront view, and the friendliness of our staff — those are all things we take great p… Show more

Dear Clark, Thank you so much for your kind words about our team, the hotel, and the beautiful view from your room. We're thrilled you enjoyed your stay and the beachfront experience. We’re truly sorry to hear about your disappointment regarding pool accessibility. We want to let you know that our pool is actually equipped with a chair lift designed to assist guests with mobility challenges. We regret that this feature wasn't clearly communicated during your stay, and we’re taking steps to ensure our team highlights it more proactively in the future. We hope to have the opportunity to welcome you back and ensure you’re able to enjoy all the amenities, including a relaxing time in the pool.

Dear Clark, Thank you so much for your kind words about our team, the hotel, and the beautiful view from your room. We're thrilled you enjoyed your stay and the beachfront experience. We’re truly sorry to hear about your disappointmen… Show more

Dear Anonymous, Thank you so much for your kind words and for choosing to stay with us, even if it was just for a short visit! We're so glad to hear that you loved your room and had an overall great experience. We also appreciate your honesty regarding check-in. We’re sorry to hear it didn’t feel as welcoming as it should have—your comfort and experience are very important to us, and we’ll be sure to follow up with the team to ensure every guest is greeted warmly and professionally. We hope to welcome you back soon for a longer and even more enjoyable stay!

Dear Anonymous, Thank you so much for your kind words and for choosing to stay with us, even if it was just for a short visit! We're so glad to hear that you loved your room and had an overall great experience. We also appreciate your… Show more

Dear Rocham Y, Thank you for taking the time to share your feedback. We're glad to hear that you found the accommodations clean. However, we’re sorry to learn that your experience with our staff and the parking charges did not meet your expectations. Please know that guest satisfaction is very important to us, and your comments will be shared with the team to help us improve. Regarding parking, we aim to be transparent about all fees, but we understand that it can still be an inconvenience, and we’ll review how this is communicated. We hope to have the opportunity to welcome you again and provide a better experience.

Dear Rocham Y, Thank you for taking the time to share your feedback. We're glad to hear that you found the accommodations clean. However, we’re sorry to learn that your experience with our staff and the parking charges did not meet you… Show more

Dear Mark, Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed the spacious and clean room, delicious breakfast, and exceptional service from our team. It means a lot to us that you’ll be choosing SpringHill Suites for your future vacations — we can’t wait to welcome you back! We’re thrilled that everything met your expectations and that you had such a positive experience. See you again soon!

Dear Mark, Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed the spacious and clean room, delicious breakfast, and exceptional service from our team. It means a lot to us that you’ll be choosing SpringHi… Show more

Dear Natashka, Thank you so much for your wonderful review! We're thrilled to hear you found our property clean, comfortable, and enjoyed the amazing beds and beachfront location. Your kind words truly mean a lot to us. We also appreciate your helpful feedback regarding the lighting and trash cans. We’re always looking for ways to improve and will definitely consider updating the lighting and trash facilities to enhance our guests’ experience. We’ll also review our housekeeping options to ensure convenience and comfort. Thanks again for choosing to stay with us, and we hope to welcome you back soon!

Dear Natashka, Thank you so much for your wonderful review! We're thrilled to hear you found our property clean, comfortable, and enjoyed the amazing beds and beachfront location. Your kind words truly mean a lot to us. We also apprec… Show more