Reviews of SpringHill Suites Phoenix Chandler/Fashion Center 3 stars
225 North Metro Boulevard, Chandler, AZ 85226, United States

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Reviewed: 4 September 2025 · Stayed in June 2025
Verified reviewI loved the spacious room and the placement of all the furniture. I really like the small kitchen area and how the desk came in handy for my husband's work. The bed was very comfortable and the pool was directly underneath our view. It was a great hotel staff, friendly neighbors and a great place for kids and families. I wanted to book a longer stay, it was a very comfortable hotel and the room we got was worth it. I believe it was a deluxe suite. I am excited to go back for another stay in the future.
There was nothing I didn't like about this location. Every thing was great, the experience was fantastic! I really wish I tried the breakfast but I didn't have a chance to. I definitely will take advantage next time.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe staff is nice and very respectful and professional. Zac was the man helping us in every way possible. Very pleasant and seemed like he loved his job even though there was a guy yelling at him during his check in. Zac kept it positive.
Lighting in the bathroom shower area was very low but could be brighter. Also there was a hint of marijuana coming from some rooms but I do understand that is not something the hotel can really control.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewClean, spacious room, great breakfast, extremely, friendly and helpful staff.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewIt was super clean
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewRoom was clean, quiet, large, and comfortable. My wife enjoyed the scrambled eggs and potatoes more so than any restaurant. The breakfast spread was greater in selection than we are use to seeing with 2 attendants maintaining it.
No complaints.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe price wasn't bad for having breakfast included.
The ac was really loud. There was a couple staying next to us smoking something in their room and it wafted into our room all night. People in the hallway were loud at night. I asked for late checkout and never got a response. Handle to the shower broke so it was hard to open the shower.
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewThe night Front Desk guy, sorry can’t remember his name was always so helpful during our stay. He went beyond his duty. If we had any questions or needed a safety pin, we had a clothing issue, he was able to provide us with one.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewoutstanding room at a great price
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good and room was cold which I really like . I also liked how big the room was
Found a scorpion in our bathroom and it was crawling on my leg as I was using the bathroom . I did take a video of it. Also the girl that was working the night shift was no where to be found. I need water for my baby cause I had run out.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewPretty much everything it was a great experience
Our fridge wouldn't close properly
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe environment.
Spring keep trying to charge my credit card $1,000.00 dollars.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe rooms were good comfortable, the swimming pool was good.
The breakfast room was a little bit small you need more waffle makers.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThey told me that Ivan would charge me $20 as a deposit... and when I checked out of the room, I realized they charge $15 for using the hotel parking... or so I realized. What did they do to me? A $40 charge on my account... they're cheap.
They told me that Ivan would charge me $20 as a deposit... and when I checked out of the room, I realized they charge $15 for using the hotel parking... or so I realized. What did they do to me? A $40 charge on my account... they're cheap.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewStaff was so friendly, breakfast was awesome, and the size of the room was perfect for my family of 5! It’s close to so many stores and restaurants which is also great!
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Hello Kristal, Thank you so much for staying with us. We appreciate your feedback! Look forward to seeing you in the future.