Skip to main content
  1. Hotel reviews homepage
  2. US hotel reviews
  3. Arizona hotel reviews
  4. Avondale hotel reviews
  5. Reviews of SpringHill Suites by Marriott Phoenix West/Avondale

Reviews of SpringHill Suites by Marriott Phoenix West/Avondale

9950 West Encanto Boulevard, Avondale, 85392, United States

#5 of 10 hotels in Avondale

Guests' Choice

Review Score

Based on 49 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    9.0

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: August 29, 2025

    10
    Good Stay
    • Leisure trip
    • Family with young children
    • Queen Suite with City View - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The property is up to date and clean! The beds are comfortable. I like how they included quality products to shower with and the breakfast was amazing as well, I would say this hotel is 5/5 no complaints.

    Stayed in August 2025

  • Reviewed: August 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Suite with City View - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Clean and comfy

    Stayed in August 2025

  • Reviewed: August 22, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Queen Suite with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    All was nice

    Stayed in July 2025

  • Reviewed: August 17, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows could be more comfortable

    Quiet, clean, modern, just awesome overall stay

    Stayed in August 2025

  • Reviewed: August 9, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    I had to go down a floor for ice but not a huge deal.

    Locations, staff super friendly, room was awesome, facilities were clean and maintained.

    Stayed in August 2025

  • Reviewed: August 5, 2025

    10
    I would go back.
    • Leisure trip
    • Couple
    • King Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Cleanliness. Looked nice.

    Stayed in August 2025

  • Reviewed: July 29, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, not too big, pool was clean and open, breakfast was great

    Stayed in July 2025

  • Reviewed: July 13, 2025

    10
    The staff is the best! From our first phone call to request a change in reservation to in person interactions, the staff
    • Leisure trip
    • Family with young children
    • King Suite with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    It was beautiful and clean. Free breakfast, great workout room and nice pool!

    Stayed in July 2025

  • Reviewed: July 13, 2025

    10
    It was excellent. Would stay there again and would recommend it to others
    • Family with young children
    • Queen Suite with City View - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness, comfort and great staff

    Stayed in July 2025

  • Reviewed: July 9, 2025

    10
    Calab was awesome staff member.
    • Family with young children
    • Queen Suite with City View - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Very clean excellent staff.

    Stayed in July 2025

  • Reviewed: July 3, 2025

    9.0
    Friendly Staff and Clean Rooms
    • Business trip
    • Couple
    • King Suite with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    There is nothing negative to say. However, we noticed that there is no microwave where breakfast is served. The woman who was attending to the breakfast area was kind and went to heat something for me in their kitchen. Oh, just one observation. It would be nice if there was some sort of sun shade in the pool area. Especially during the HOT summer days.

    I like that the hotel is clean and in an easily accessible area. There is side street parking to park a semi; which is a huge plus! Getting in and out with a semi is spacious. The pool is small but it's clean. There is no hot tub, but that was not a deal breaker. The staff is also very helpful and friendly. I've booked here 2x.

    Stayed in June 2025

  • Reviewed: June 22, 2025

    9.0
    👍
    • Business trip
    • Solo traveler
    • King Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Stayed in June 2025

  • Reviewed: June 20, 2025

    9.0
    Clean, Relaxed stay
    • Family with young children
    • Queen Suite with City View
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing bad to say about the property.

    Friendly staff. Clean, around a good area with lots of shops and restaurants around. Continental breakfast every day with something different..

    Stayed in June 2025

  • Reviewed: June 16, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with City View
    • Stayed 2 nights

    Polite staff /quite /clean

    Stayed in June 2025

  • Reviewed: May 20, 2025

    10
    Cozy and clean
    • Leisure trip
    • Couple
    • King Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very clean, great staff, beautiful rooms

    Stayed in May 2025

  • Reviewed: January 2, 2025

    10
    Overall the hotel met expectations.
    • Leisure trip
    • Family with young children
    • Queen Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Accommodations were good. Clean lobby and rooms.

    Breakfast was decent for continental breakfast. Location not ideal but worked out fine.

    Stayed in December 2024

  • Reviewed: November 23, 2024

    9.0
    Great new hotel with kind staff
    • Business trip
    • Solo traveler
    • Queen Suite with City View - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Brand new

    Stayed in November 2024

  • Reviewed: November 18, 2024

    10
    This was a business/leisure trip and was able to park our Semi-truck with trailer! Huge Plus!
    • Business trip
    • Solo traveler
    • King Suite with City View
    • Stayed 2 nights

    The hotel room was spacious, and bed was comfortable. The breakfast area set up was good.

    Stayed in November 2024

  • Reviewed: September 9, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Queen Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast options were meat heavy and there wasn’t a vegan/vegetarian option available. Except eggs.

    The location and rates. The front desk staff is always very helpful.

    Stayed in September 2024

  • Reviewed: August 26, 2025

    4.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Queen Suite with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Fridge is hot!

    Front Desk Angelica was quite rude when we arrived for check in. After driving over 7 hours, I was told my reservation was not verified & was told to contact booking.com. Angelica did not assist further to look into the issue, but was on a personal phone call making plans for the night. After being on hold with booking.com for more than 30 minutes, it was confirmed my room was reserved & the hotel had a issue on their side. At this point booking.com called Angelica to confirm the reservation. Angelica then called her counterpart to confirm the reservation. This issue would have been prevented if Angelica took 5 minutes to look into the problem. Very unprofessional. I did request a discount for our room fee, still waiting for response.

    Stayed in August 2025

  • Reviewed: August 12, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    I was put in a room that had hair in the shower as if someone shaved and house keeping didn’t clean it. I took my shoes off and my foot was sticking to whatever was on the floor. There was candy and I think dog food in the room on the floor in 3 different spots.

    It was Quite and convenient!

    Stayed in August 2025

  • Reviewed: July 20, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The staff is very unorganized, I arrived 10 minutes before check in and there was a line of people waiting to check-in. I was told no rooms were clean yet which was very surprising as it was basically check in time, I was out on a list to be called when a room was ready. Look I understand a hotel being booked and don't mind being patient but to not have rooms ready by check in time is not good. Also when we finally did get our room we grabbed our bags and headed to the room, only to find a maintenance person in the room fixing something. We had to wait about 10 minutes outside of the room while he finished. Then he said he had to come back to put some air filters in. I was tired from a long drive and just wanted to shower but had to wait for this maintenance person to return. Unacceptable I will not return to this hotel and with so many in the area I recommend booking somewhere else

    The property is new and well kept, the coffee and breakfast was good, the staff was friendly.

    Stayed in July 2025

  • Reviewed: May 21, 2025

    4.0
    The gym and front staff are the only good things about this hotel.
    • Leisure trip
    • Family with young children
    • King Suite with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    The housekeeping did not clean good, also didn’t put garbage bags. Shower was dirty when we arrived, after housekeeping left from cleaning, the shower was still dirty. Random hair found all over. Dirtiest room I have ever been in. Breakfast was decent.

    The front desk was very kind.

    Stayed in May 2025

  • Reviewed: March 24, 2025

    5.0
    Over all nice comfy hotel , but needs some Maintenance
    • Leisure trip
    • Family with young children
    • Queen Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Main issue with room was that the cover under the sink vanity fell right on my 5 year olds feet while she was washing her hands , it was very heavy and cute her feet, when we heard the loud noise from the bathroom i tried to run in thinking she had fallen , and werent able to get inside as the door lock is loose and door wouldnt open, we werent able to close bathroom door all the way or we would be locked it until someone came to help from the outside. Also key cards would randomly stop working i went up to the front desk twice to get the card reset, and were locked out of our room once and outdoor area by the pool another time. also didnt like it was a cementery right next door. Probably wont stay again.

    Suite was very spacious and beds were comfy, Breakfast was very good and well kept. Front staff was friendly and helpful.

    Stayed in March 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!