Reviews of SpringHill Suites by Marriott Raleigh Apex
1100 Marco Drive, Apex, 27502, United States

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewStaff was phenomenal 😄
Staff
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewThe rooms were clean, modern and tastefully done. The onsite breakfast was delicious! Staff was kind and attentive. Awesome stay!
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewIt is a new hotel in a good location. The staff was helpful, breakfast was nice, and the room is large and comfortable.
The room on the back side of the hotel are on the highway and are very noisy. Also, the light from the bathroom in lighting the room.
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewMarriott Hotels are always very nice, clean and good breakfasts. This one happens to be literally 2 minutes up the road from our new gym we just opened, so very convenient since we don’t live in the area.
The only disappointment was the bed. It was not comfortable at all. We didn’t have a great night sleep because of it.
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewBreakfast area very nice; good location; very clean
I left my mirror in the room and called about it and the front desk person said he would check on it and give me a call back. He said no one had stayed in the room after us so it should have been there or housekeeping may have gotten it. No big deal but I never heard back and eventually left town.
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewThe property was very nice and up to date.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewVery Clean and updated. Check in was quick and easy. There were NO surprise fees. Beautiful decor. You will definitely need a car. Nearest shopping and restaurants are about 10 minutes away. Our room air conditioning was not functioning properly. However, the windows open and it was a beautiful breezy night.
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewthe drain was very slow in the shower. The lighting in the room was dim. The room was long and narrow.
Reviewed: 7 March 2025 · Stayed in February 2025
Verified reviewReviewed: 7 March 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewClose proximity to event site.
No complaints.
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 January 2025 · Stayed in December 2024
Verified reviewOverall environment
Breakfast could be improved on
Reviewed: 12 January 2025 · Stayed in November 2024
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewPlenty of parking, easy access to the highway.
The room wasn’t very well lit, even with all of the lights on. The thermostat didn’t work and the heater/AC unit couldn’t be manually controlled, so we had a cold night. When I called the front desk no one answered. The breakfast food was stale/hard at 8:15.
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewClean, perfect location, really good breakfast. I would stay there again.
Nothing
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewVery nice and tidy