Reviews of SpringHill Suites by Marriott Truckee Lake Tahoe 3 stars
10640 East Jibboom Street, Truckee, CA 96161, United States
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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThat my puppies can stay with us
A little too pricey
thank you so much, we're glad you and your puppies had a great time while up here. We understand that sometimes during the year were very busy and our prices reflect that. Thank you for being a wonderful guest and we hope you had a great stay.
thank you so much, we're glad you and your puppies had a great time while up here. We understand that sometimes during the year were very busy and our prices reflect that. Thank you for being a wonderful guest and we hope you had a grea… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewClose to golf courses. Great hot tub. Had laundry facilities.
The AC unit in the window blew directly into our bed making it too cold but I rigged a towel so it directed the air toward the floor.
Thank you so much for the review were very glad everything seemed up to your expectations, we hope to see you in your future travels.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewClean, good location
Small pool
Thank you so much for the good review we appreciate the sentiment greatly, can't wait to see you back at the property.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe staff was great—super accommodating and honored my request for a high-floor room away from the elevators, which I really appreciated. The location is convenient, and I love that the hotel is pet-friendly.
Unfortunately, the room had visible stains—including in the bathroom—and the hallways and elevator areas had a musty, almost moldy smell. The pillows were uncomfortable, and the overall condition of the room felt worn given the price point. Also, the $100 pet fee felt steep, especially considering my dog is quiet, fully potty trained, and not at all messy. While I truly appreciated the service and location, I’d likely look elsewhere next time unless updates are made.
Thank you for your feedback. We're glad you enjoyed the service and location. Your comments have been shared with our housekeeping and maintenance teams so we can address these issues promptly.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewWe love everything about it
Pool was closed
Thank you for the kind words—we’re so glad you loved your stay!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewWas very clean the stuff was very friendly and warm me and very special!!
Thank you so much for your kind words! We're thrilled to hear you felt welcomed and appreciated. It means a lot to our team, and we hope to see you again soon!
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewPoor pool facility
Thank you for your kind review. We apologize for the troubles with our pool. We hope you will give us another chance in the future!
Reviewed: 6 July 2025 · Stayed in April 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewVery clean, spacious!
Thank you so much for the kind words! We're thrilled to hear you found your suite clean and spacious. We hope to welcome you back again soon for another great stay!
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewIt was clean, staff was friendly and it was close to the beach we were going to.
The fridge in my room was not working, my dairy products went bad, but they resolved the issue.
Thank you for sharing your feedback. We are so glad to hear you found the room clean, our staff friendly, and the location convenient for your beach plans. We’re sorry to hear about the issue with your fridge and the inconvenience it caused. While we're happy our team was able to resolve it, we understand how frustrating that must have been—especially with your food items. Your comments help us do better, and we truly appreciate you taking the time to let us know. We hope to have the opportunity to welcome you back for an even smoother stay next time. Thank you, Spring Untalan General Manager
Thank you for sharing your feedback. We are so glad to hear you found the room clean, our staff friendly, and the location convenient for your beach plans. We’re sorry to hear about the issue with your fridge and the inconvenience it cause… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewComfort, breakfast,
Not enough hooks for hangups in bathroom... $4 beverages only in snack shop
Thank you for your feedback! We are glad to hear you enjoyed the comfort of your stay and our breakfast offerings. We appreciate your comments about the bathroom hooks and snack shop pricing—your input helps us identify opportunities to improve the guest experience. We hope to welcome you back again soon!
Thank you for your feedback! We are glad to hear you enjoyed the comfort of your stay and our breakfast offerings. We appreciate your comments about the bathroom hooks and snack shop pricing—your input helps us identify opportunities to imp… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThe property was conveniently located to Truckee
Nothing
Dear Guest, Thank you for your review! We're glad you found our location convenient to Truckee—it’s one of the things our guests enjoy most. We hope to welcome you back again soon! Thank you, Spring Untalan General Manager
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewPaying for parking. Breakfast could last to 10.
Dear Guest, Thank you for your feedback. We understand your concerns about parking and breakfast hours. Your suggestions are truly appreciated and will be shared with our team as we continue to look for ways to improve the guest experience. We hope to welcome you back in the future for an even better stay. Warm regards, Spring Untalan General Manager
Dear Guest, Thank you for your feedback. We understand your concerns about parking and breakfast hours. Your suggestions are truly appreciated and will be shared with our team as we continue to look for ways to improve the guest experience… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewJust ok
Dear Guest, Thank you for your feedback. We're sorry to hear your stay was just okay—we always strive to provide a great experience for every guest. If there’s anything we could have done better, we’d truly appreciate your insights. We hope to have the chance to welcome you back and exceed your expectations. Warm regards, Spring Untalan
Dear Guest, Thank you for your feedback. We're sorry to hear your stay was just okay—we always strive to provide a great experience for every guest. If there’s anything we could have done better, we’d truly appreciate your insights. We… Show more