There were no plastic glasses in the bathroom.

The location is good - close to the route we use. There are many restaurants in the vicinity which is nice. Also lots of shopping if you enjoy that. Our room was clean. Breakfast was fine - was happy to see fresh fruit options. The attendant was quite pleasant and friendly. Front desk persons were very personable both when we checked in and in the morning when we left.

Stayed in March 2024

Everything was nice. The staff was very welcoming and accommodating.

Stayed in November 2023

Though corrected, we didn’t have any bath towels and we were charged for concession items we did not purchase.

I enjoyed the room layouts and the location.

Stayed in November 2023

Beds were full size, not Queen.

Staff, location and size.

Stayed in November 2023

Location

Stayed in October 2023

Nothing

Location

Stayed in October 2023

I think some aspects of the room could have been cleaner, such as the couch, carpet, and refrigerator.

Love the staff. Very engaging, friendly and helpful. They were experienced.

Stayed in November 2023

It wasn’t very clean. The beds were small The pull out bed was dirty and not comfortable And breakfast was limited / not that great

I liked the location and the staff

Stayed in November 2023

Nothing. We had a great room!

The staff was excellent to work with. We needed to adjust our stay at the end, and they were wonderful in assisting us. The room was very cozy and had a large space for all of us to relax.

Stayed in October 2023

The fact that we didn’t get room service in our four day stay

The location

Stayed in September 2023

i am not into hotel breakfast

Stayed in September 2023

Housekeeping: Housekeeper "came in" on 2rd morning of stay (Sunday; we checked in Friday afternoon), but did not take the used towels or bring fresh towels. Housekeeping did not make the beds when they did come in. We initially thought they did not service the room, but we noticed the 3 emptied small trash cans & new tissue box. The staff did not put the plastic trash bags into the emptied cans, just layed them on the rim (so we did it). Housekeeping also did not leave another roll of toilet paper in the bathroom (we only had 1 roll in the room on Sunday morning of the stay). After our arrival back to the room Sunday night, I went down to the front desk & requested fresh towels & a roll of t.p (to last thru our stay; Wed checkout) & was accommodated. Lastly, the long wall mirror between the bathroom door & sink was not wiped clean. When laying in the bed directly across from the mirror, I continued to notice 3 smudges (which indicated it had not had a swipe with windex/cleaner).

Stayed in August 2023

Nothing

Clean, staff friendly

Stayed in August 2023

Furniture was dated and the TV didn't work right

It was in a convenient area

Stayed in August 2023

N/a

Clean, comfortable, friendly staff

Stayed in June 2023

The main reason i picked this hotel was for the pool for my kids to enjoy after their soccer tournament. I called the hotel 2 days before I booked it to ask if the pool was open. They assured me it was. I hype the kids up that if he plays his best afterwards we get to go swimming. As I’m checking in, I ask about the pool hours and the lady at front desk says it’s closed. I explained this situation and she says “well it’s closed for maintenance and it’s too cold to swim anyways” (it was 88 degrees) lol she was pretty rude. Other than that, the stay was fine

It was very clean, or suite was huge and very nice, breakfast was amazing!

Stayed in May 2023

Everything was perfect.

The staff was absolutely wonderful 👏.

Stayed in May 2023

Parking was a bit restricted.

Breakfast was very good and the staff was excellent .

Stayed in June 2023

Price seemed a bit high but was comparable to others in the area. In Columbus you pay a premium to stay in a safe area.

Good location. Clean rooms. Very comfortable bed as well as room furnishings. Staff was freindly. Breakfast was decent with good variety.

Stayed in June 2023

the pool was not available

our stay was nice hotel was very clean

Stayed in June 2023

staff was very friendly and helpful. the breakfast was plentiful even though we ate later. the woman in charge was especially helpful. rooms were comfortable and adequate for a one night stay.

Stayed in May 2023

No complaints

Location, room

Stayed in May 2023

it was difficult to find. a small access rd between longhorn and five guys was easily overlooked and had to call the desk (Jessica) for help. Now, only serious negative was our room smelled like dog. no pets allowed but service dogs are and one was obviously in that room. we got used to it in a few minutes but I could actually smell it in my c-pap when I got back home. Other than that if I could take that motel (minus the dog smell) with me every time I went somewhere I would be just fine.

staff (Jessica) was wonderful. gym, pool, facilities were top notch and breakfast was a full hot buffet that was absolutely scrumptious. would definitely stay there again.

Stayed in March 2023

Very minor improvements in a few areas: the bed was too firm for my liking, the curtains had weird stains on them, and some cracked tile in the shower. None of which detracted from our stay, really- just could be addressed for future guests. Also, the eggs at breakfast seemed poured out of a pre-mixed carton - not yummy, but edible.

The room was gorgeous and spacious! I loved the sitting area w/ the pull-out sofa and desk. The tables fit right under the couch for easy access. The TV was easy to use. The bar, closet, and bathroom were all great and very clean. The pillows were AWESOME!! The biscuits at breakfast were light and fluffy, and the coffee was perfect. Very friendly hosts & clean, beautiful lobby.

Stayed in March 2023