223 Federal Street, Pittsburgh, PA 15212, United States of America
#36 of 59 hotels in Pittsburgh
Guests' ChoiceBased on 558 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
9.2
Facilities
8.0
Staff
8.6
Value for money
7.4
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Joseph
United States of AmericaParking is apparently not guaranteed. We wanted to leave at about 9:00 for a brief outing. We were told by the front desk staff that they couldn’t guarantee we would have a spot when we returned. She told us we could park in a certain garage down the street and they would reimburse us in the morning. We decided to risk it. There were no spots when we returned an hour later. After discussing it, we made last attempt and found a car hesitantly leaving their spot. No parking in a room that expensive, is unacceptable. In the morning, around 9:00 a.m. we had no hot water. I have no idea how a hotel that large can run out of hot water.
Being across from PNC Park was extremely convenient. The housekeeping staff deserves to be recognized. The room was exceptionally clean!
Stayed in April 2024
Reviewed: April 17, 2024
Kristie
United States of AmericaThe loud guests in the next room and the ice machine was not working.
The breakfast was delicious but was extremely busy...had to wait for awhile. The location was perfect. The heated pool was fantastic and it was very clean.
Stayed in April 2024
Reviewed: April 15, 2024
Michael
United States of AmericaCheckin was usual. Staff not pleasant
Rooms were updated and very nice. Location was literally next door to Pirates Stadium
Stayed in April 2024
Reviewed: April 12, 2024
Jerry
United States of AmericaParking is extra
Location is perfect! One block from the Warhol museum and all attractions in Pittsburgh.
Stayed in April 2024
Reviewed: April 6, 2024
Peter
United States of AmericaParking was not great
Location, cleanliness
Stayed in March 2024
Reviewed: March 18, 2024
Nicole
United States of AmericaFront desk employee was rude because I was a little early for check in. No regular coffee in my room. Only Decaf.
Location and clean
Stayed in March 2024
Reviewed: March 11, 2024
James
United States of AmericaAccess to parking and check in is cramped if it's busy. My room was obviously near the restaurant kitchen vent because my room smelled of cooking meat. Could be good or bad depending on your disposition.
Great spot to stay for North Shore or downtown events. Not the cheapest or most expensive option. Room quality meets expectations.
Stayed in March 2024
Reviewed: March 5, 2024
Kimberly
United States of AmericaI was admitted to the hospital had to cut my trip early
Everything
Stayed in March 2024
Reviewed: February 10, 2024
Peter
United States of AmericaParking was a bit pricey.
Enjoyed the free breakfast. Location was close to why we were there. Loved the later check out.
Stayed in February 2024
Reviewed: December 29, 2023
Fahreen
CanadaRoom was not cleaned the next day…
Wasn’t aware that we had to pay for overnight parking as a guest
Stayed in December 2023
Reviewed: December 9, 2023
Nancy
United States of AmericaPoor lighting. Microwave was dirty.
Friendly staff. Great location.
Stayed in December 2023
Reviewed: December 5, 2023
Russell
United States of AmericaClose to the stadium
Stayed in December 2023
Reviewed: November 27, 2023
Kristy
United States of AmericaThe water in the tub ran constantly, and there was no hot water in the shower.
Staff was wonderful, especially the lovely caring ladies serving breakfast!
Stayed in November 2023
Reviewed: November 21, 2023
Brian
United States of AmericaRoom was dirty underneath the desk look like cookie pieces, gum stuck to sink vanity and the bathroom floor and walls had something all over them !
Size of the room!
Stayed in November 2023
Reviewed: November 18, 2023
Joanne
United States of AmericaSome updates are needed, there was a stain on the carpet, the sink was soaking wet when we arrived and it had dripped onto the carpet-which was annoying. Need more light by the sink.
Good location for baseball/football. Lots of bars/restaurants around. Room was clean and spacious. Bed was comfortable.
Stayed in November 2023
Reviewed: October 22, 2023
Kalla
United States of AmericaCommunication was not the best. I called to see if we could check-in an hour early (as requested prior) and was put on hold, then got hung up on, without someone coming back after 5 minutes on hold. So, we went there and was told to wait until 4. Then, we were actually were not able to get in until 4:30 due to being locked out of our room because the key pad wasn’t working and had to get moved. Also, phone system wasn’t working.
Affordable, decor, shuttle, on-site bar, and location
Stayed in October 2023
Reviewed: October 22, 2023
Carol
United States of AmericaWe forgot our swimsuits 😂
The hotel was amazing. Staff very friendly and helpful. Room was perfect. Breakfast was delicious. Easy to get to area around city and attractions. Would recommend, bonus… the restaurant in the hotel SoHo was fun and great atmosphere!!
Stayed in October 2023
Reviewed: October 16, 2023
Sean
United States of AmericaFront desk wasn't very welcoming. trash in room
location to stadium and restaurant. Easy to get too. Room was spacious and the bed was comfortable.
Stayed in September 2023
Reviewed: October 1, 2023
Robert
United States of AmericaThe staff at the front desk was really disrespectful had a very bad attitude
The location was great All around really nice
Stayed in August 2023
Reviewed: September 26, 2023
Bobbi
United States of Americafound smashed candy on the floor in my room when I went in.
location and pool
Stayed in September 2023
Reviewed: September 25, 2023
Joseph
United States of AmericaSeveral of the lights on our room did not work.
I liked the variety of breakfast foods offered and the fact that they served breakfast later than 9 o'clock. The shuttle to attractions within 3 miles was wonderful.
Stayed in September 2023
Reviewed: September 23, 2023
Jillian
United States of AmericaThey overbooked and stuck me and my friend in a room with one king bed. Their solution was only to comp parking
Location was perfect
Stayed in August 2023
Reviewed: September 14, 2023
Donna
United States of AmericaBreakfast was great and the staff very friendly and helpful
Stayed in August 2023
Reviewed: September 2, 2023
Brandi
United States of AmericaIt was a crazy concert night and some guests were rude but the staff was professional and very friendly.
Stayed in September 2023
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