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  5. Reviews of SpringHill Suites Pittsburgh Southside Works

Reviews of SpringHill Suites Pittsburgh Southside Works This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2950 South Water Street, Pittsburgh, PA 15203, United States of America

#39 of 59 hotels in Pittsburgh

Guests' Choice

Review Score

Based on 114 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Train line running next to hotel First room they gave me was on the 5th floor next to the elevator which was incredible noisy, second room was perfect

    Fitness centre is as good as I have ever seen in a hotel

    Stayed in April 2024

  • Reviewed: March 25, 2024

    7.0
    Ingeneral things were OK.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights

    The carpet in the room was not clean The towels were clean but it had stain on some of it

    It was relatively nice and clean

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    The room was clean & comfortable and the staff was friendly & helpful!
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk staff was super friendly and welcoming - even at 10 pm! The breakfast was good and location was easy to find and access.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    9.0
    Wonderful
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Railroad right beside the hotel.

    Great location. Close to everything downtown.

    Stayed in February 2024

  • Reviewed: November 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Trains right out back

    Clean and friendly

    Stayed in November 2023

  • Reviewed: September 18, 2023

    7.0
    All good!!!
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Close to colleges

    Stayed in September 2023

  • Reviewed: September 12, 2023

    9.0
    Nice clean hotel with a good location
    • Leisure trip
    • Group
    • King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    That the weekend we traveled, Steelers we’re playing at home as well as Pitt and the rooms were double price.

    Breakfast was good with a good variety. Staff was very friendly and helpful.

    Stayed in September 2023

  • Reviewed: August 19, 2023

    9.0
    A bit expensive for an overnight stay but was overall happy and would stay again
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I thought there was a sofa pullout bed but it was like a small trundle pullout under the couch

    Location, cleanliness, hot breakfast

    Stayed in August 2023

  • Reviewed: August 6, 2023

    7.0
    Good
    • Business trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 6 nights

    Housekeeping was not up to par. Scheduled them to numerous front desk personnel, but fell on deaf ears.

    Stayed in August 2023

  • Reviewed: July 22, 2023

    8.0
    We enjoyed the location, comfort, and friendliness of the Spring Hill Suites.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    No negatives

    Great location! Our room faced the River so we didn’t hear the noise from the train.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    8.0
    Enjoyed my stay room was very comfortable.
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N cat to train tracks and traffic was very heavy to get to property. Also no restaurant or bar on property.

    Nice big room, very clean.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Only downside was you could hear the doors close from other rooms and the fact that the room I had was right on the side of the railroad tracks, so you could hear the trains going by in the night.

    The room was very clean. Bed was comfortable.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    7.0
    It was great. Had the chance to visit almost everything within the cityscape
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is so-so, little improvement on the variety please

    Location is convenient within the city, staff are friendly especially front desk. Had great advise on what to visit; look for around

    Stayed in July 2023

  • Reviewed: July 2, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Parking fee unexpected and I didn't see on the website the pool was no longer in use. My son was disappointed.

    Breakfast was good. Location was good. Staff was amazing!!

    Stayed in July 2023

  • Reviewed: April 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool heater was broken

    Stayed in March 2022

  • Reviewed: February 13, 2022

    8.0
    Comfortable and convenient location which puts many local attractions in walking or cycling distance
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    Parking is conveniently located but there is an additional charge of $22 total for parking which must be added to and factored in to your daily rate. When you check in your key will activate the gate to the parking lot.There is an active railroad tract to the south of the building which might disturb some during the night. Being on the north side, we knew there was a train nearby by was not disruptive. The design of some of the high-rise chairs in the dining area were uncomfortable but there was alternative seating.

    Our room was nicely laid out with a glass semi-partitioned wall separating bedroom from desk and large sofa with end lounge. Small kitchenette with sink, small fridge, and coffee maker. The room and lobby area were modern/minimalist which was appealing but not opulent. Staff very friendly and looked us in the eye. Location is convenient for local excursions, sightseeing, with a riverfront walking path immediately out the front door. Nice view across the river and Hot Metal Bridge to the Tower of Learning, University of Pittsburgh.

    Stayed in February 2022

  • Reviewed: January 26, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    the pool was very cold, you would think during the winter it would be more heated. Also pool looked like it needed more cleaning so I didn’t get in. I couldn’t find out how to use the Bluetooth speaker on the alarm clock maybe they need a new updated version.

    Nice staff, Free breakfast, clean spacious rooms.

    Stayed in December 2021

  • Reviewed: December 10, 2021

    9.0
    Great Stay on the Southside
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It was clean and the beds were very comfortable.

    Stayed in September 2021

  • Reviewed: November 13, 2021

    8.0
    Great
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 2 nights

    Nothing

    NO a problem, Great stay

    Stayed in November 2021

  • Reviewed: October 11, 2021

    7.0
    The staff was cordial & the room was nice although the reading lights didn't work over the bed.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    We were led to believe by Bookong.com that both nights would cost $179+, but we were charged $40 more for the second night. The receptionist said we didn't read the Booking.com fine print. She did give us $50 credit because the maid didn't clean our room the first night.

    Stayed in October 2021

  • Reviewed: September 20, 2021

    9.0
    Very clean, friendly staff and nice room!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    We could hear the train, but it didn’t keep us up all night. I would stay again!

    The breakfast was very good. Nice variety!

    Stayed in September 2021

  • Reviewed: September 4, 2021

    8.0
    Fine
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no luggage carrier staff was just watching tv but didn’t offer to help. Air was either super cold or warm…. And at breakfast never had the waffle machine out. They always said, we will get it out tomorrow.

    Stayed in September 2021

  • Reviewed: September 1, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights

    I stayed 2 nights, and they forgot to clean my room. There was no room service in my room. I complained, they apologized and gave me a good discount on my stay due to such inconvenience.

    The breakfast was good, with a variety of things.

    Stayed in August 2021

  • Reviewed: August 24, 2021

    8.0
    Overall hood place
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The bed sunk in and was springy. The parking price was a bit extreme for one night.

    Staff and cleanliness. Decor and lighting in room was nice.

    Stayed in August 2021

Showing 1 - 25

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