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  5. Reviews of SpringHill Suites Scottsdale North

Reviews of SpringHill Suites Scottsdale North This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

17020 North Scottsdale Road, Scottsdale, AZ 85255, United States

#67 of 84 hotels in Scottsdale

Guests' Choice

Review Score

Based on 53 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.1

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 27, 2025

    9.0
    Could not be happier with this hotel experience
    • Business trip
    • Family with young children
    • Suite with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    The staff was polite. Everything was kept clean.

    Stayed in July 2025

  • Reviewed: May 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    It's a Marriott. Clean, comfortable, often commensurate with what it costs, sometimes even a better value.

    Stayed in March 2025

  • Reviewed: December 27, 2024

    8.0
    Good Stay!
    • Leisure trip
    • Couple
    • Suite with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Generally, the place was very satisfactory. I loved the interior layout of the room. It was nice to see a recycle trash can. However, there were a few glitches. The bathroom sink was completed plugged up. I know I could have called for service regarding the sink but we didn't want to be disturbed. It took about 5 minutes for it to drain so we just put up with it and reported it when leaving. The TV at the foot of the bed had a cable box connected that had bright lights flickering on the wall all night. These aren't huge things, so, it was still a nice stay!

    The staff was fantastic! The desk clerk upon check-in was so helpful. The breakfast lady worked really hard to please everyone although she was swamped!

    Stayed in December 2024

  • Reviewed: October 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    We stayed sat, sun mon and checked out Tuesday not once did they clean our room. Had to go to the desk for clean towels….🥲

    The breakfast was typical hotel food. Just ok nice variety though.

    Stayed in September 2024

  • Reviewed: August 1, 2024

    9.0
    Great Hotel!
    • Business trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The mini fridge didn't have a freezer section and didn't keep my food cold enough.

    The breakfast woman has always been extremely friendly and helpful. She's the best!

    Stayed in July 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 4 nights

    location was great, central to everything we needed and access to lots of trails and things to do. Staff was friendly, breakfast was timely and fresh and front desk helpful. Great place for families.

    Stayed in January 2024

  • Reviewed: September 12, 2023

    9.0
    Very good value
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night

    Carpet in the dining area needs to be cleaned or replaced. Carpets at the elevator thresholds are threadbare

    Breakfast was good but monotonous after three days. Location is excellent for my purposes.

    Stayed in August 2023

  • Reviewed: August 11, 2023

    7.0
    They need to perform maintenance.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet ran all night. Sink faucet was so loose it felt like it was coming off.

    Location

    Stayed in August 2023

  • Reviewed: April 19, 2023

    7.0
    good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    room very dark

    central

    Stayed in April 2023

  • Reviewed: December 13, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I booked a king bed suite and ended up getting a 2 queen bed suite. The front desk attendant told me that since I booked through a 3rd party, the room I originally booked, was not guaranteed. The suite was nice but disappointed that I didn't get the room I originally booked.

    Location was perfect for the event I was going to.

    Stayed in December 2022

  • Reviewed: August 25, 2025

    4.0
    Don’t stay here if you want any kindness or civility.
    • Leisure trip
    • Family with young children
    • Double Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was not friendly with the exception of Holly(?) at breakfast one morning. She was very welcoming and kind. She was the exception. The person who checked us in was complaining to someone else about how busy the hotel was, and it just set the tone. Then at our first breakfast, another guest told us that Mara (?) was very rude to our daughter while she sat at the counter to eat breakfast. When I approached Mara, she immediately was extremely defensive and argumentative. If she reacted this way to me, I can only imagine how she treated a child. Then, as we checked out, we simply were asked for the room number and were not told goodbye, how was your stay, thank you for visiting, nothing. No one made us feel welcome. It certainly was not the quality of service we are used to with this chain.

    We really like SpringHill Suites. They offer the space we need and are always clean.

    Stayed in August 2025

  • Reviewed: August 11, 2025

    10
    I will definitely recommend staying at this property and I would love to stay here again
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I can’t say I didn’t like anything about the property or my stay I loved it

    Nice location! We enjoyed our stay with swimming in the evening hours. Loved the bed was so comfortable and clean.

    Stayed in August 2025

  • Reviewed: March 10, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Couches are terrible, faucets dripped, coffee area light didn't work.

    Location and lobby were very good.

    Stayed in March 2025

  • Reviewed: January 4, 2025

    2.0
    Old, nasty dirty carpets.
    • Family with young children
    • Double Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Old, carpets, moldy and dusty. My sinus and my asthma was very affected. Had to check out early

    Stayed in January 2025

  • Reviewed: September 30, 2024

    6.0
    It was fine but would not stay again.
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The property was outdated. The pillows were small and flat. The room layout was awkward. I had to pay for parking, which was not mentioned prior and is incredibly odd for this location.

    The staff were very friendly and had quick check-in and out.

    Stayed in September 2024

  • Reviewed: September 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The size of the room was great

    Stayed in August 2024

  • Reviewed: August 18, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Studio with Sofa Bed
    • Stayed 1 night

    everything ok

    it was a great expirience

    Stayed in August 2023

  • Reviewed: August 15, 2023

    5.0
    Good location by shopping etc. breakfast was better than the basic complimentary bfast. Room did feel moist and musty an
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Room felt musty and didn’t feel the cleanest

    Gym/breakfast

    Stayed in August 2023

  • Reviewed: August 7, 2023

    5.0
    Definitely would not stay there again
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The room was dark, the ac was very loud. Housekeeping tried to walk in our room while my husband was showering. They didn’t knock just tried to open the door. Thank goodness for the security bar the could only open a few inches.

    Convenient location

    Stayed in August 2023

  • Reviewed: May 1, 2023

    10
    We loved it. Great job to your team .
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Upon check in, we are told we had to walk across for swimming. My family trip was so we could go swimming and enjoy the sun. We had to walk to another hotel for swimming. Was crowded.

    Breakfast was delicious . Loved the coffee. Kids enjoyed the waffles.

    Stayed in April 2023

  • Reviewed: December 10, 2022

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    way over priced. $800 for 2 nights midweek??

    Stayed in December 2022

  • Reviewed: September 30, 2022

    10
    Quiet location, very clean & personable 24/7 staff.
    • With a pet
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights

    Breakfast could have been served til 9:30 vs. 9 a.m. weekdays & til 10 a.m. on weekends versus ending at 9:30 since people don't want to get up too early when on vacation!

    Breakfast had a wide range of selections from make your own waffles, to cooked oatmeal, cold cereals, fresh fruit, toast bread, bagels, muffins, toppings, scrambled eggs, sausage, chocolate/regular milk & coffee/tea/cocoa. Facility very pet friendly as we requested no maid service & they complied. Great area to walk around or just relax by the pool. Nearby restaurants. Quiet location yet near all major roadways. Highly recommend!

    Stayed in September 2022

  • Reviewed: June 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: June 27, 2025

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Studio with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

Showing 1 - 25

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