Reviews of SpringHill Suites Tempe at Arizona Mills Mall 3 stars
5211 South Priest Drive, Tempe, AZ 85283, United States
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation and friendly staff
No comment
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewNot bad location and close to the shopping centre
Room
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewFront desk people were very friendly and very informative.
The food was not that great. And bathroom tub seemed broken
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewVery nice stuff, clean room
Closed pool in August.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything was near the road especially how nice it is presented
Nothing at all
Thank you for taking the time to provide positive feedback on your stay at our hotel.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery nice staff, Great breakfast, a fantastic room that exceeds the cost.
Thank you for taking the time to write a review. We appreciate the high score.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewStaff are friendly and accommodating. Helpful
Only one staff that I was not keen on, the one in the reception desk on 5-6 August 2025 at night and early morning. I asked for any outstanding balance to be checked on 5 August 2025 prior to checking out so I can settle any outstanding bill and he informed me that everything is good. Before we physically checked out, I asked again if everything is good several times but he said we are good to go, then later while we were waiting for the Lyft I asked one last time, we are good to go -then and only then did he say I will check and see only to find out that we have an outstanding bill, we have been charge for a parking fee, which we have corrected and I need to pay $17 for some merchandise, which I believe should have been deducted from the deposit taken at check in time. I have to rush because our ride was already waiting, not good for a stress level. Aside from our stay has been very good. I commend Patricia the most, she is very friendly and caring,
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewExcellent breakfast offering as well as accommodation. Poolside grill and seating area were also very pleasant
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewStaff very friendly hotel & rooms clean. Breakfast was awesome
The fridge kept turning off
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewStaff was very professional and attention to detail
Dead bugs on the floor in the bathroom and a live one in the sink.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe location was reasonably close to ASU - The gentleman at night was extremely helpful and pleasant
The breakfast always seemed to be cold - The pool needed to be cleaned (many leaves just floating with you) - There were not enough towels at the pool
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewI like the area mall and stores were nearby us
The breakfast could have been a little better the milk was spoiled
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in May 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewLocation
Great staff member called Jim on arrival. Couldn’t have done anymore. Awful staff member on reception when we checked out at 10:10. She was very rude when I asked a question. This spoilt the stay
Thank you for providing feedback on your stay. We will use this as a training opportunity with our staff to ensure our guests are having a positive experience all the way through their check out.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified review