Reviews of SpringHill Suites Waco 3 stars
115 South Jack Kultgen Freeway, Waco, TX 76706, United States
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat location for visiting Baylor University & exploring downtown Waco.
Nothing in particular.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewClean and easy access to restaurants and shops
Clean and quiet
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewRooms were clean & convenient to Baylor University
Lack of staff. Booked a suite with double beds but the hotel only had suite w/king bed and didn’t get reimbursed for points. Had to call multiple times to get the pending $40 charge removed on Amex card.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewFantastic location! Our too Was beautiful and very comfortable!
Zero
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewConvenient and clean
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewThe room was clean, cozy, and comfortable. We loved the design of the hotel and it was in the perfect location for our needs. The breakfast was a plus, and the price was great for what we got.
The road next to the hotel was a little loud at night, but there was an option to have the fan on throughout the night so that helped us out a lot!
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewThe location and ease of check-in.
The internet was down which was problematic due to being a work trip.
Reviewed: 10 April 2025 · Stayed in March 2025
Verified reviewExcellent breakfast and excellent staff. Great location for our trip.
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewThe elevator was broken but we were not told about it until we arrived. Our key to our door only worked once. I was always rekeying it every time I reopened the door. (Going up and down to the lobby because the elevator wasn't working) The bathroom sink drains slowly. The bathroom floor had stains in the caulk. Bathroom door had a hole which was plugged with toilet/tissue paper. Breakfast was ok but the eggs were always cold. But I did like the variety and there was always someone there replenishing. When we checked in, we were never explained that we needed to request our room to be cleaned daily. When we requested extra towels, we had to go to the lobby to pick them up. They were not brought to our room. Everyone was friendly but the hotel is run down and service should be improved.
Reviewed: 6 February 2025 · Stayed in December 2024
Verified reviewLocation
Somewhat pricey
Thank you for your feedback. We appreciate you choosing to stay with us and we hope to see you again in the future.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewClose to everything. Great staff, very clean, very comfortable beds.
Reviewed: 27 November 2024 · Stayed in November 2024
Verified reviewEverything was clean and well maintained. The staff was very friendly and helpful. I never had to get my key reprogrammed; it worked every time.
I prefer a bed with a bit more support.
Reviewed: 6 November 2024 · Stayed in October 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewWas clean and close enough to Silos
1) 100.00 Pet fee - OUTRAGEOUS for a 13 lb dog. He should have had his own room and free dog daycare for that 2) NO fridge or microwave, both of which I heavily utilize during a month long roadtrip. 3) Even though fan turned to “on”, not auto, it kept turning off all night, waking me up, then the sound of the tractor trailers from freeway next door KEPT me up.
Reviewed: 16 October 2024 · Stayed in October 2024
Verified reviewVery clean hotel. The staff was very nice.
The breakfast wasn't great...but it was good.
Reviewed: 9 October 2024 · Stayed in October 2024
Verified reviewIt was clean, comfortable with friendly staff. The breakfast was good and the pool was nice.
Reviewed: 30 September 2024 · Stayed in September 2024
Verified review