8.7

Reviews of St James Hotel 3 stars

406 Main Street , Red Wing, MN 55066, United States

  • Richard

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Nice location, easy walk to restaurants, shops and water front.

    Old style bed frame stuck out at the bottom causing multiple occasions of stubbed toes. No exercise facilities.

    Property response:

    Thank you, Richard, for your feedback! We're sorry to hear about the bed frame. While The St. James doesn’t have an on-site fitness center; guests are welcome to use the full facilities at the Red Wing Family YMCA just down the street!

    St James Hotel
    3 September 2025
  • Connie

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    That it was unique

    The noise that we heard all night long Cars squealing tires, honking horns Trains and Sirens We hardly got any sleep This was Terrible, especially for the price I paid

    Property response:

    Thank you for taking the time to give us some feedback from your recent stay. We are so sorry that there were some inconsiderate people outside the hotel disturbing your sleep. We do our best to call the local authorities when this happens. We are installing new windows in the hotel which will better abate these noises. The SJH Team

    Thank you for taking the time to give us some feedback from your recent stay. We are so sorry that there were some inconsiderate people outside the hotel disturbing your sleep. We do our best to call the local authorities when this happens… Show more

    St James Hotel
    3 September 2025
  • Glenna

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Nice day out in a beautiful historic inn.

    Bathroom sink was worn and tired. Mattress was very soft and should be updated.

    Property response:

    Thank you for sharing your experience! We're glad you enjoyed the charm of our historic inn. We appreciate your notes on the sink and mattress. -SJH Team

    St James Hotel
    3 September 2025
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  • Georjean

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Bed and pillows Great location

    No shuttle from the marina

    Property response:

    Thank you for the kind review. We hope you stay with us again soon.

    St James Hotel
    22 August 2025
  • Adam

    Reviewed: 18 August 2025 · Stayed in May 2025

    Verified review
  • Schoeder

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    The looks of the building and history

    No little refrigerator, no handicap parking, no shower water pressure, water to soft, no breakfast included for what the cost of staying, not enough extras for 4 people staying,(coffee, waters,shampoo ect)didn't get the room i booked(wanted room with jet tub didn't get)lots of dust in hallway decorations, no handicap entrance (steps from parking lot into main building in back)bathroom really small no room for my toiletries on sink,entrance could use brighter paint so we could tell it was the entrance before we got right up to the door

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  • Lynne

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Historical

    Property response:

    Thank you, Lynne! We are so glad you enjoyed your stay - we look forward to hosting you again soon! -SJH Team

    St James Hotel
    3 September 2025
  • Merle

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    I believe the room we got was set aside for booking agencies, because I felt it was below standards. No pictures on the walls. A narrow bed. The shower curtain was all rust along the bottom. Door was hard to shut. Maya was not overly welcoming. I passed by the front desk 4 times only to see her face glued to her cell phone. I believe I was a victim of price gouging for this River City Days weekend. We were very disappointed.

  • Anonymous

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Very good, love the patio restaurant

    Enjoyed the Port bar . Staff and drink very good. Had dinner reservation. Two other tables occupied. Server gave us drink menu , after 15 minutes waiting for server, we left. Disappointing.

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  • Deb

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
  • Jeffrey

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Terry

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Staff was exceptional.

    Property response:

    Thank you, Terry! We are so glad you enjoyed your experience with us! We look forward to hosting you again soon! -SJH Team

    St James Hotel
    3 September 2025
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  • Crystal

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    Perfect location for walking to shops and along the river. Super comfy beds and spacious rooms. The Port was the highlight. Delicious cocktails and welcoming staff.

    Property response:

    Thank you, Crystal, for your kind words! We're thrilled you enjoyed your stay and especially glad The Port made your stay memorable. -SJH Team

    St James Hotel
    3 September 2025
  • Papajoe9256

    Reviewed: 27 July 2025 · Stayed in June 2025

    Verified review

    I went to the front desk, and nobody was there, it happened 2 mornings in a row, the morning I came to check out, not a sole in sight? After 12 minutes I left the key on top of the computer keyboard.

  • Catherine

    Reviewed: 26 July 2025 · Stayed in June 2025

    Verified review
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  • Karstens

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    The hotel was charming and the restaurant, "Scarlett" was fabulous. Hannah, the gal at the desk when we checked in was very helpful & super friendly. She went above and beyond to help us. Loved her! We loved the fact that we could sit in the library room with the fireplace and get some work/planning done. That was a huge plus!!

    Bed was uncomfortable. You shouldn't feel the rim of a bed when you sit on the edge. Otherwise, everything was great except the day we left, a maintenance man was painting our door and trim. When I walked out of the room, I got paint on me and had to go back into the room to wash it off. It was not his fault, he didn't know the room was occupied. He was very apologetic. AGAIN, This was not his fault. I felt the ladies at the front desk really didn't care that his happened. I would have liked to have been offered a discount or a discount for a future stay...I wouldn't have probably accepted it...but an offer would show integrity of your establishment and that you value your patrons.

    Property response:

    Thank you for taking the time to share your experience with us. We truly appreciate your feedback. We are happy you enjoyed the hotel, Scarlet Kitchen & Bar, and the Library. The library is a popular area of the hotel that guests enjoy year round. We are sorry to hear that your bed was uncomfortable, we have let our management team know and they will be assessing it's replacement. We are also sorry for the paint issue, our maintenance team should not have been painting when guests are occupying the room and we should have been more empathic to your situation. We have let the Director of this department know of the issue and will address this matter. If you would like to discuss this further please reach out to info@st-james-hotel.com We do hope to see you again. Thank you The SJH Team

    Thank you for taking the time to share your experience with us. We truly appreciate your feedback. We are happy you enjoyed the hotel, Scarlet Kitchen & Bar, and the Library. The library is a popular area of the hotel that guests enjoy… Show more

    St James Hotel
    4 August 2025
  • Haley

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
  • Kara

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Friendly staff, clean, comfortable rooms. Bed was very comfy! Excellent dining options and shopping close by. Especially loved our experience at The Port restaurant, a memorable place!

    The shower water pressure was low, and the bathroom could be updated. The trains woke us up periodically. The room, while clean and nice, had a bit of an odor. The room was bug free. However, there were a prolific amount of insects on the outside of the building. They could clean that up a bit, so the outside space is as inviting as the inside.

    Property response:

    Thank you so much for the kind review. We are so glad you enjoyed your stay both in the hotel and at The Port. I have let our maintenance team know about the water pressure of you room, we apologize for this. Unfortunately the trains at this time, are unavoidable due to a major crossing behind the hotel. As for the odor in the room we have informed the housekeeping staff to ensure this is addressed. Now for the insects, being next to the Mississippi has its advantages and disadvantages. The beauty of the river is wonderful however, with a healthy river comes a mayfly hatch. This happens every year and can occur 1 to 4 times. Millions of them swarm the area and are attracted to lights. We do try to get the lights turned off around the hotel to mitigate the numbers however our proximity to the river we can only do so much. We do wipe down the windows once the hatch is done. Then wait for the next one! I hope this helps and we hope to see you again soon! The SJH Team

    Thank you so much for the kind review. We are so glad you enjoyed your stay both in the hotel and at The Port. I have let our maintenance team know about the water pressure of you room, we apologize for this. Unfortunately the trains at th… Show more

    St James Hotel
    4 August 2025
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  • Cathy

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Quiet comfortable room. Beautiful building. Good restaurant. Tesla charger!

    Nothing

    Property response:

    Thank you so much for your kind review! We do take pride in our 150 year old building and our maintenance team is very diligent at keeping up with all the things that come with age. We are happy you enjoyed our restaurant as well as the Tesla Charger. We do hope to see you again soon! The SJH Team

    Thank you so much for your kind review! We do take pride in our 150 year old building and our maintenance team is very diligent at keeping up with all the things that come with age. We are happy you enjoyed our restaurant as well as the Te… Show more

    St James Hotel
    4 August 2025
  • Hamre

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    History. Atmosphere. Location. Shops. Available parking.

    Cob webs in room. No refrigerator in room. More vegetable options with meal. Steak was okay but really not any better than Texas Rodehouse.

    Property response:

    Thank you for taking the time to share your experience from you recent stay. We truly appreciate your feedback and are sorry to hear your stay did not meet your expectations. We sincerely apologize for the state of your room, certainly fell short in our duties and the housekeeping staff has been informed of the situation to make sure it does not reoccur. We do not have refrigerators in the rooms due to the historic nature of the hotel. We do have some on hand should you need one for medical purposes. I am unsure of which restaurants you dined in but our culinary team prides itself on quality and flavor. I have relayed your comments to our Executive Chef. We do hope you will come see us again. The SJH Team

    Thank you for taking the time to share your experience from you recent stay. We truly appreciate your feedback and are sorry to hear your stay did not meet your expectations. We sincerely apologize for the state of your room, certainly fell… Show more

    St James Hotel
    4 August 2025
  • Roller

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    It was a beautiful hotel. We had 3 rooms all on the same floor with our adult children. We loved the museum spaces and displays in the hotel. Food was exceptional, we had dinner and breakfast and would happily return. The gift shop was lovely with nice offerings. It was the perfect location! Everyone said they enjoyed their stay and raved about the comfort of the beds. The library room with the fireplace was lovely!

    Property response:

    Thank you so much for the kind review! We are so happy your family had a wonderful stay and were able to enjoy all the hotel has to offer. The library is a favorite of our guest due to its cozy and charming atmosphere. We hope to see you again soon! The SJH Team

    Thank you so much for the kind review! We are so happy your family had a wonderful stay and were able to enjoy all the hotel has to offer. The library is a favorite of our guest due to its cozy and charming atmosphere. We hope to see you… Show more

    St James Hotel
    4 August 2025
  • Anonymous

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    I liked all the historical features of the hotel.

    The air conditioner didn't work in our room and it was a hot day.

    Property response:

    Thank you for sharing your feedback regarding your stay with us. We are delighted you enjoyed the historic nature of our hotel and hope you were able to participate in the self guided tour on our 150th year. We do apologize about the air conditioner and do hope you called down to the front desk. We do have a maintenance team on staff that would have happily assisted or we could have relocated to another rooms should it have been available. We do hope to see you again soon. The SJH Team

    Thank you for sharing your feedback regarding your stay with us. We are delighted you enjoyed the historic nature of our hotel and hope you were able to participate in the self guided tour on our 150th year. We do apologize about the air… Show more

    St James Hotel
    4 August 2025
  • Carlin

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review
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  • James

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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