Reviews of stayAPT Suites Houston-NASA/Clear Lake
1566 Live Oak St, Webster, TX 77598, United States
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Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe property was nice n large room.. big front room with large bathroom.. few utensils to cook Working appliances, lot of parking available Large beds.. Close to big mall and lot of restaurants around.. 10 mins drive from space centre
The bed sheets and duvets could be better Have worn out Curtains in room are worn out too Overall a good 8 🙏🏼
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe property had a strong urine smell in the lobby. The room we were in had a really bad smell in it. The guest next to us argued every night and were very disruptive.
Online
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLayout was nice. Vincent was very pleasant and professional.
Strong odor in stairwell, room and fitness area. Some lightbulbs were out. Loud, shouting guests.
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewThe staff is all very helpful and friendly. They always accommodated us when possible.
The bed frame is bigger than the bed so it was easy to hit a leg or foot trying to get in or out of bed.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe stay Apt was the cleanest place we've stayed at in a long time. The floors were spotless. I spilled water in the kitchen and bathroom my shoes had more dirt the floors were spotless. The shower was awesome hot and powerful like I appreciate. The staff were pleasant and accommodating
Nothing
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThis is the best value for the money
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewQuiet
Room was needing maintenance Common areas needed cleaned
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewThe staff was exceptional! They went above and beyond to meet our every need. The location was absolutely perfect. Our room was very accommodating. The sofa bed in the living room allowed one of our night owls to stay up all night without interfering with the sleep of everyone else. Really enjoyed our stay and will definitely book again
The only part that could’ve been better is that there was zero communication with booking.com. Once I made the reservations, I could never reach anyone with booking.com again. We were there because my cousin was having brain surgery. He was released sooner than anticipated so two days early I tried to reach out to cancel the last day but could not get anyone to respond. The general manager of the hotel tried as well but neither one of us were able to get a return email or phone call. Very disappointing.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe staff goes above and beyond. I was very happy with my stay.
It's hard to answer this, because everything was great as expected. The things I was not happy with are things I knew when booking. Example: no breakfast or other amenities of a full service hotel. BUT, again, I am not complaining. I booked the hotel because of the large space it provided for my family and the price. It was wonderful! I would book again!
Thank you for your feedback. I apologize we did not have some of the amenities that you would find in a full-service hotel. Our Model is very unique and I'm glad you the large space in your room and our hospitality. We look forward to your next visit.
Thank you for your feedback. I apologize we did not have some of the amenities that you would find in a full-service hotel. Our Model is very unique and I'm glad you the large space in your room and our hospitality. We look forward to y… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewSize of the rooms, easy access and good location
Loose toilet seat, couldn't get the stove on
Thank you for your feedback. We apologize for the toilet seat issue. Our team has documented this concern and fixed the seat. We apologize for any inconvenience this may have caused you.
Reviewed: 26 April 2025 · Stayed in March 2025
Verified reviewI had to buy paper towels and dish soap otherwise property location n area was convenient.
Thank you for your feedback. I apologize for the negative experience surrounding lack of Paper towel and dish soap. These two items are not part of our amenities. However, we do offer Tissue boxes and Dishwasher detergent as a substitute. Please contact me directly for further assistance. Vincent M.
Thank you for your feedback. I apologize for the negative experience surrounding lack of Paper towel and dish soap. These two items are not part of our amenities. However, we do offer Tissue boxes and Dishwasher detergent as a substitute. … Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in March 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewVery comfortable bed! Kitchen and room size was a plus!!
N/A
Thank you for your feedback. We look forward to your next visit.
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewFelt like my old apartment and I could cook breakfast in the morning to keep my family’s routine.
Some questionable stains on the carpet in the bedroom and one on the chair in the living room. Also I think someone missed a spot when cleaning and some dishes were dirty.
Thank you for your feedback. We have documented your housekeeping concerns and addressed it with the appropriate team. Thank you for choosing to stay with us and we hope to host you again on your next travels to Webster area.