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Reviews of stayAPT Suites Raleigh-Durham/RTP

1009 Lower Shiloh Way, Durham, NC 27560, United States

#45 of 81 hotels in Durham

Guests' Choice

Review score

Based on 176 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    7.9

  • Value for money

    8.1

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 18 April 2025

    9.0
    Superb
    • Business trip
    • Family with young children
    • King Suite
    • Stayed 11 nights
    • Submitted via mobile

    The place was pretty good. Nothing that we didn't like.

    The suite and the location were great.

    Stayed in March 2025

  • Reviewed: 28 March 2025

    9.0
    It was wonderful
    • Business trip
    • Group
    • Queen Suite
    • Stayed 3 nights

    Because it was setup like an apartment

    Stayed in March 2025

  • Reviewed: 14 November 2024

    9.0
    Nice but needs following up after cleaning
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    When we got there to get ready to cook I was looking for this dishes. To find out when we opened the dishwasher and it was crab legs in there and unclean dishes it spelled so bad. When we called it took a couple hours they ran it through and somebody else was to come back up to check it but never did. So we cleaned it to where we couldn’t really smell becuz it still smelled nasty. Then we were able to use it. We picked up all the plastic rose petals that were on the floor before us. It was nasty but somebody needs to follow up on the rooms after being cleaned.

    I love the set up and it was nice.

    Stayed in November 2024

  • Reviewed: 31 October 2024

    9.0
    Nice for longer stays
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    NA

    We have stayed here twice. First time was when it was brand new. Very clean and it’s got a great room layout. Great for longer stays with kitchen and separate bedrooms. Staying here now you can start to see some wear and tear on things. People haven’t been so kind to the place. Nothing the staff can do about it. Still a great place.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Quiet good location with full kitchen
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Bed and pillows not comfortable

    Full size appliances

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Grandson Waylon Birth
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Rooms were well equipped The location was excellent. The atmosphere was very relaxing and the staff was outstanding

    Stayed in September 2024

  • Reviewed: 29 June 2024

    8.0
    I would stay again, knowing they can make the room odor free,
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 3 nights

    There were air fresheners in the room left by a previous. They were removed when I got there, but upon returning, there was one more which I removed. The place never cleared of the smell. Upon checking out, they told me I could have changed rooms and that they had ozonateer to remove smells, but it was too late. The smell came home in all of my things. It would have been nice to have been able to open a window and let in some fresh air.

    The linens were odor free. The place was spotless. They gave me an end room with lots of windows.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    No elevator

    Spacious room, location

    Stayed in April 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    No detergent for dishwasher

    Clean

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Overall a nice place. Would get an excellent review with a few changes noted above.
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    No hangers in closet, no hairdryer, no lotion. When you are traveling it’s these little things that make a big difference. Dirty dishes in dishwasher that weren’t washed so I ran the dishwasher and washed them…which made the dishwasher leak all over the kitchen floor. Both chair and sofa worn and dirty. Front office not open the hours stated on window or website. Hours said opened 7 am. I was down there and no one showed up. No one showed up at 7:39, 7:45 or 8 am. I waited until 8:15 and left. Office still not open and I needed shower gel (not refilled before I got there and had none for my shower). When I stopped by in the late afternoon she stated they were short handed and she was late getting to work. That doesn’t help customers who need something.

    Quiet, fresh updated look, comfortable beds

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Lack of cleanliness is a major reason not to come back
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 7 nights
    • Submitted via mobile

    cleanlyness was not good at al. Inside the kithen, certain cabinets were dirty, but mainly the floor had not been cleaned with water since longtime. It was very sticky and when whipping on it with a tissue, it was immediately very dirty. Toilet seat was also completely loose.

    size of the room with all the confort needed

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    Good value and ok experience.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was very loud. Could hear doors when people were coming and going. The courtyard idea is nice, but really loud.

    I was told upfront that the front desk operated like an office, not really like a hotel. Good managing expectations. The front desk person was very friendly and accommodating.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    There were some guys on the court yard partying, and it was past the quiet time. Using alcohol and weed. with children at the property.

    I like that it was really nice and clean!

    Stayed in April 2024

  • Reviewed: 19 March 2024

    8.0
    Great experience!
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 4 nights

    N/A

    I really enjoyed my stay. It was very comforting and peaceful.

    Stayed in March 2024

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 7 nights
    • Submitted via mobile

    The staff is excellence!! The place is very confortable and clean. You will have the principal kitchen amenities. The bed is so confortable.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 5 nights
    • Submitted via mobile

    Sheets were uncomfortable, dishwasher didn't work, no drawers for clothing, no hangers in closet, only one hook in bathroom. In general, could be a little more "fit out."

    Location, cleanliness, apartment layout,

    Stayed in January 2024

  • Reviewed: 16 January 2024

    7.0
    Not bad at all, just minor issues.
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    The water pressure at the bathroom sink was not good. Wish there were some cleaning supplies or dish detergent in the room.

    Stayed in January 2024

  • Reviewed: 8 December 2023

    8.0
    Check in and out we’re easy, it was in a quiet and convenient. Looking for a simple apartment for a short term work or f
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing major since I was alone but there were no dishes and no dish soap.

    Being set up like an actual apartment was nice. The separation of the room and living room with 2 tvs would definitely be a convenience if I had my family with me.

    Stayed in December 2023

  • Reviewed: 22 November 2023

    6.0
    Own home look.. but needs better Cleaning and maintenance
    • Business trip
    • Group
    • Queen Suite
    • Stayed 6 nights

    Not cleaned well. lot of dust and hair. no proper cooking essentials.

    Home like feeling.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    7.0
    Great value, but thin walls.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The walls between rooms were so thin that I could hear the person in the room next door open their blinds. I could hear them sneeze. The bed was pretty firm and not super comfortable, but it was fine for two nights.

    The room was a great size and layout. The kitchen had pretty much everything you could need and everything was clean.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    9.0
    Stellar staff and beautiful rooms.
    • Solo traveller
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Staff was amazing - friendly, extremely fast in resolving an issue regarding my room (resulting from an understandable human misunderstanding between staff and not upsetting to me at all). Apartment style was great for solo traveler. Patio looked nice (did not use.)

    Stayed in October 2023

  • Reviewed: 6 November 2023

    8.0
    Very good
    • Business trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    No clean dishes.Stairs extremely dirty.

    Size of room

    Stayed in November 2023

  • Reviewed: 19 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 4 nights
    • Submitted via mobile

    The sofa beds were dirty, no towels or shower curtain

    Na

    Stayed in July 2023

  • Reviewed: 29 July 2023

    9.0
    The likes outweigh the dislikes and I would recommend this place for an extended stay.
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 23 nights

    The deadbolt lock would not lock. The iron was not clean. It would have been nice to have extra shelving or drawers as an extended stay patron.

    The staff were helpful and always pleasant. It was nice to have full kitchen for my extended stay. Room access was from inside the locked courtyard area so felt safe.

    Stayed in July 2023

Showing 1 – 25

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