1009 Lower Shiloh Way, Durham, NC 27560, United States
#45 of 81 hotels in Durham
Guests' ChoiceBased on 176 hotel reviews
7.5Cleanliness
8.1
Comfort
8.0
Location
8.6
Facilities
7.9
Staff
7.9
Value for money
8.1
Free WiFi
7.3
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End of dialog contentReviewed: 18 April 2025
Prasanna
IndiaThe place was pretty good. Nothing that we didn't like.
The suite and the location were great.
Stayed in March 2025
Reviewed: 28 March 2025
Davis
United StatesBecause it was setup like an apartment
Stayed in March 2025
Reviewed: 14 November 2024
Angella
United StatesWhen we got there to get ready to cook I was looking for this dishes. To find out when we opened the dishwasher and it was crab legs in there and unclean dishes it spelled so bad. When we called it took a couple hours they ran it through and somebody else was to come back up to check it but never did. So we cleaned it to where we couldn’t really smell becuz it still smelled nasty. Then we were able to use it. We picked up all the plastic rose petals that were on the floor before us. It was nasty but somebody needs to follow up on the rooms after being cleaned.
I love the set up and it was nice.
Stayed in November 2024
Reviewed: 31 October 2024
Marie
United StatesNA
We have stayed here twice. First time was when it was brand new. Very clean and it’s got a great room layout. Great for longer stays with kitchen and separate bedrooms. Staying here now you can start to see some wear and tear on things. People haven’t been so kind to the place. Nothing the staff can do about it. Still a great place.
Stayed in September 2024
Reviewed: 16 September 2024
Joseph
United StatesBed and pillows not comfortable
Full size appliances
Stayed in September 2024
Reviewed: 15 September 2024
Loupe
United StatesNothing
Rooms were well equipped The location was excellent. The atmosphere was very relaxing and the staff was outstanding
Stayed in September 2024
Reviewed: 29 June 2024
Nancy
United StatesThere were air fresheners in the room left by a previous. They were removed when I got there, but upon returning, there was one more which I removed. The place never cleared of the smell. Upon checking out, they told me I could have changed rooms and that they had ozonateer to remove smells, but it was too late. The smell came home in all of my things. It would have been nice to have been able to open a window and let in some fresh air.
The linens were odor free. The place was spotless. They gave me an end room with lots of windows.
Stayed in June 2024
Reviewed: 3 June 2024
Kari
United StatesNo elevator
Spacious room, location
Stayed in April 2024
Reviewed: 25 May 2024
Elham
CanadaNo detergent for dishwasher
Clean
Stayed in May 2024
Reviewed: 13 May 2024
Suzanne
United StatesNo hangers in closet, no hairdryer, no lotion. When you are traveling it’s these little things that make a big difference. Dirty dishes in dishwasher that weren’t washed so I ran the dishwasher and washed them…which made the dishwasher leak all over the kitchen floor. Both chair and sofa worn and dirty. Front office not open the hours stated on window or website. Hours said opened 7 am. I was down there and no one showed up. No one showed up at 7:39, 7:45 or 8 am. I waited until 8:15 and left. Office still not open and I needed shower gel (not refilled before I got there and had none for my shower). When I stopped by in the late afternoon she stated they were short handed and she was late getting to work. That doesn’t help customers who need something.
Quiet, fresh updated look, comfortable beds
Stayed in May 2024
Reviewed: 12 May 2024
Sammy
Belgiumcleanlyness was not good at al. Inside the kithen, certain cabinets were dirty, but mainly the floor had not been cleaned with water since longtime. It was very sticky and when whipping on it with a tissue, it was immediately very dirty. Toilet seat was also completely loose.
size of the room with all the confort needed
Stayed in May 2024
Reviewed: 29 April 2024
Maryanne
United StatesIt was very loud. Could hear doors when people were coming and going. The courtyard idea is nice, but really loud.
I was told upfront that the front desk operated like an office, not really like a hotel. Good managing expectations. The front desk person was very friendly and accommodating.
Stayed in April 2024
Reviewed: 15 April 2024
Sherry
United StatesThere were some guys on the court yard partying, and it was past the quiet time. Using alcohol and weed. with children at the property.
I like that it was really nice and clean!
Stayed in April 2024
Reviewed: 19 March 2024
Jessica
United StatesN/A
I really enjoyed my stay. It was very comforting and peaceful.
Stayed in March 2024
Reviewed: 12 February 2024
Elisabhet
United StatesThe staff is excellence!! The place is very confortable and clean. You will have the principal kitchen amenities. The bed is so confortable.
Stayed in January 2024
Reviewed: 17 January 2024
Nancy
United StatesSheets were uncomfortable, dishwasher didn't work, no drawers for clothing, no hangers in closet, only one hook in bathroom. In general, could be a little more "fit out."
Location, cleanliness, apartment layout,
Stayed in January 2024
Reviewed: 16 January 2024
Shanta
United StatesThe water pressure at the bathroom sink was not good. Wish there were some cleaning supplies or dish detergent in the room.
Stayed in January 2024
Reviewed: 8 December 2023
Samantha
United StatesNothing major since I was alone but there were no dishes and no dish soap.
Being set up like an actual apartment was nice. The separation of the room and living room with 2 tvs would definitely be a convenience if I had my family with me.
Stayed in December 2023
Reviewed: 22 November 2023
Sudharani
United StatesNot cleaned well. lot of dust and hair. no proper cooking essentials.
Home like feeling.
Stayed in November 2023
Reviewed: 16 November 2023
Erin
United StatesThe walls between rooms were so thin that I could hear the person in the room next door open their blinds. I could hear them sneeze. The bed was pretty firm and not super comfortable, but it was fine for two nights.
The room was a great size and layout. The kitchen had pretty much everything you could need and everything was clean.
Stayed in November 2023
Reviewed: 8 November 2023
Amber
United StatesStaff was amazing - friendly, extremely fast in resolving an issue regarding my room (resulting from an understandable human misunderstanding between staff and not upsetting to me at all). Apartment style was great for solo traveler. Patio looked nice (did not use.)
Stayed in October 2023
Reviewed: 6 November 2023
Randall
United StatesNo clean dishes.Stairs extremely dirty.
Size of room
Stayed in November 2023
Reviewed: 19 August 2023
Clark
United StatesThe sofa beds were dirty, no towels or shower curtain
Na
Stayed in July 2023
Reviewed: 29 July 2023
Beth
United StatesThe deadbolt lock would not lock. The iron was not clean. It would have been nice to have extra shelving or drawers as an extended stay patron.
The staff were helpful and always pleasant. It was nice to have full kitchen for my extended stay. Room access was from inside the locked courtyard area so felt safe.
Stayed in July 2023
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