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  5. Reviews of Staybridge Suites - Gilbert - East Mesa by IHG

Reviews of Staybridge Suites - Gilbert - East Mesa by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5275 E. Baseline Rd, Gilbert, 85234, United States

#1 of 20 hotels in Gilbert

Guests' Choice

Review Score

Based on 154 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    8.5

  • Free Wifi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 6, 2025

    10
    Overall this hotel rates a 10 for excellence!
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Wall mountedTV in awkward location vs furniture

    Fantastic courtesy breakfast!!! 100% above other area hotels

    Stayed in September 2025

  • Reviewed: August 28, 2025

    10
    Second time staying here and will always be the hotel we go to
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite - Hearing Accessible - Non-Smoking
    • Stayed 3 nights

    nothing, everything was great

    This hotel is great, rooms are always clean and meet all our needs. Love the breakfast

    Stayed in August 2025

  • Reviewed: August 27, 2025

    10
    We REALLY liked this hotel ALOT!!!
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 7 nights

    We loved this hotel. We had a suite and it was perfect. The breakfast was also good, especially the waffles! The pool was GREAT!!!! Staff was also friendly. We also liked the workout room. Oh, and the laundry area was clean and free to wash and dry!!! We will definitely stay here again!!!!! We rate it a 10!

    Stayed in August 2025

  • Reviewed: July 24, 2025

    10
    Keep up the great work
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in July 2025

  • Reviewed: June 26, 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • One-Bedroom Queen Suite - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was dirty

    I liked the layout of the room, the fact that it had dishes and all the stuff you would need to be able to cook a good meal. But I didn't bring any groceries to cook but now that I know, I Wil next time. I loved the young lady who checked us in. She was very helpful, sweet, nice, polite, and Professional. She really mace us feel welcome and we will gor sure, be going back.

    Stayed in June 2025

  • Reviewed: June 24, 2025

    10
    Great time, excellent place to stay.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Clean and neat.

    Stayed in June 2025

  • Reviewed: May 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Queen Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Food was just ok. Eggs terrible.

    Stayed in May 2025

  • Reviewed: April 14, 2025

    10
    amazing place to stay with family comfortable and friendly!
    • Leisure trip
    • Family with young children
    • Queen Studio - Disability Access/Non-Smoking
    • Stayed 2 nights

    loved everything

    I loved everything about this hotel. If we ever go back to Arizona I would stay here again. Our favorite was the heated pool and bonfire area. It was beautiful!

    Stayed in March 2025

  • Reviewed: March 18, 2025

    10
    Really nice place to stay, if I needed to stay somewhere again in Phoenix I would definitely choose this place.
    • Family with young children
    • Studio Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Shower (but in Northern America you have those type of shower everywhere), inability to prolong my stay.

    Clean, great location, room was very convenient, big fridge and everything else to prepare your own food, welcoming and helpful reception.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    10
    It was overall an awesome stay- great breakfast and the heated pool was fantastic!
    • Leisure trip
    • Family with young children
    • Studio Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room specifically had the loudest AC unit and it woke up our kids all throughout the night

    Great location!

    Stayed in March 2025

  • Reviewed: February 21, 2025

    10
    Best hotel we’ve stayed at in Gilbert.
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Liked everything.

    Breakfast and location were excellent. Staff was very friendly and helpful. Property and pool were excellent.

    Stayed in February 2025

  • Reviewed: January 8, 2025

    10
    We loved the room and the family enjoyed the stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast could have been better.

    The facility was very nice and the room definitely made you feel like a resort.

    Stayed in November 2024

  • Reviewed: January 5, 2025

    10
    We would stay here again!
    • Leisure trip
    • Couple
    • Studio Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing that bothered us was that you could really hear the folks in the room above us walking around.

    The staff was so nice and attentive The room was clean and comfortable Breakfast was very good with many choices Housekeeping did a great job of cleaning our room and providing fresh towels. We don't see this very often anymore.

    Stayed in January 2025

  • Reviewed: December 28, 2024

    9.0
    Great location and the warm breakfast was wonderful!! The tapas was a really nice service, too!
    • Leisure trip
    • Couple
    • Studio Queen Suite
    • Stayed 3 nights

    The beds were alittle on the hard side--but that is "rich people's problems":)

    Customer service was excellent especially in regards to friendliness and making sure we had a quiet room.

    Stayed in December 2024

  • Reviewed: December 24, 2024

    10
    Great hotel, great breakfast, location, clean and friendly
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 7 nights

    if you want couples only might want to go elsewhere

    it was a family friendly spot which was okay if you dont mind sharing community space with children

    Stayed in December 2024

  • Reviewed: November 15, 2024

    10
    a great choice!
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night

    great breakfast,lots of variety, everything was very good

    Stayed in November 2024

  • Reviewed: November 13, 2024

    8.0
    Great experience
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I had trouble connecting to internet. Furniture worn.

    The lady that checked us in was very nice. a maintenance person was very helpful and even told my grandson a place to fish. Pool was beautiful. Room was great except for a couple broken pieces of furniture. Beds were comfortable. Breakfast was great but wished you could have beverages out after 930.

    Stayed in November 2024

  • Reviewed: October 22, 2024

    10
    They are my favorite
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to complain about

    Perfect property to stay at. I love the location, it’s close to fry’s plaza and all good stuff in Gilbert. It’s always clean and neatly inside. I love the plan of rooms, for the hotel room price you get the kitchen (with all amenities), bedroom and small living room. Which is great especially for us with a little baby that we could put to sleep in the bedroom and have some rest in a living room.

    Stayed in October 2024

  • Reviewed: October 20, 2024

    10
    Overall still great
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No sumo wrestlers in room above.

    Stayed in September 2024

  • Reviewed: October 7, 2024

    10
    My great grandson enjoyed the pool, plenty of seating near the pool so you could watch little ones
    • Leisure trip
    • Family with young children
    • Studio Queen Suite
    • Stayed 2 nights

    I liked everything. What's not to like. How could anyone complain? The staff was very friendly and helpful. The place was clean. Offered soda at breakfast for those that drink soda. Everything you wold want for breakfast was there.

    Breakfast was very good. The location was great for me as it was near my family that lives in Gilbert AZ

    Stayed in September 2024

  • Reviewed: August 21, 2024

    9.0
    We would stay again!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights

    We didn't have enough towels for our needs. We had to ask for more. We also had to ask for more toilet paper.

    One of our best stays in a hotel. I loved the full size fridge and appliances. The convenience of having a clothes washer and dryer available. The breakfast yogurt bar was heavenly!

    Stayed in July 2024

  • Reviewed: August 7, 2024

    10
    Great place to stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    Nothing - everything was great.

    Best beds and pillows that we had on our 2 week road trip. We needed to extend our stay by another night and Staybridge was very accommodating.

    Stayed in July 2024

  • Reviewed: August 5, 2024

    9.0
    Great ADA toom
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Mobility Access Roll in Shower/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only drawback, the bed was a little high for my wheelchair transfer. Other than that it was great. The room even had Ada curtain pulls that most places don't consider

    The room was an excellent ADA room. Breakfast was great

    Stayed in August 2024

  • Reviewed: July 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 2 nights

    The room was large, very clean and on the top floor overlooking the pool which was lovely. The pool was excellent and the staff friendly. Great to have a separate lounge area.

    Stayed in July 2024

Showing 1 - 25

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