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  5. Reviews of Staybridge Suites Plano - Richardson Area by IHG

Reviews of Staybridge Suites Plano - Richardson Area by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

301 Silverglen Drive , Plano, TX 75075 , United States

#26 of 56 hotels in Plano

Guests' Choice

Review Score

Based on 288 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.6

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 3, 2025

    10
    Awesome home away from home
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Need more variety for the evening social

    Very clean and will only stay there from now on

    Stayed in July 2025

  • Reviewed: July 17, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Studio Suite
    • Stayed 2 nights

    Room was very comfortable and clean

    Stayed in June 2025

  • Reviewed: June 14, 2025

    10
    Best stay I have been & I’ll love to go back.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I loved everything about it.

    I love the whole hotel layout. The rooms are very nice and big. They have a great breakfast bar, the pool and jacuzzi was great.

    Stayed in June 2025

  • Reviewed: May 31, 2025

    10
    Exceptional
    • Family with young children
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    At night the entrances is locked

    Friendly

    Stayed in May 2025

  • Reviewed: May 26, 2025

    10
    Very good stay very clean
    • Leisure trip
    • Family with young children
    • Studio King Suite with Mobility Accessible Tub - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Someone hit my truck and they wouldn’t roll the camera back unless I call and get a police report

    Cleanness, food, court , pool and free laundry

    Stayed in May 2025

  • Reviewed: May 26, 2025

    10
    Exceptional
    • Family with young children
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean, friendly staff.

    Stayed in May 2025

  • Reviewed: May 23, 2025

    10
    Great stay!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Clean, staff is friendly, complimentary breakfast & complimentary beer & wine. Close to Walmart and many different food places.

    Stayed in May 2025

  • Reviewed: May 16, 2025

    8.0
    its was a nice location and was able to enjoy my weekend
    • Business trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    They could do better on the cleaning. No water available in the work out room. section of the patio area was blocked off. ned lighting over by basketball area.

    room was very spacious loved the setup. pool was great and lounge areA was small but pleasant to enjoy small conversations

    Stayed in April 2025

  • Reviewed: April 13, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good breakfast, pool, room and service.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    10
    Happy Memaw
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    With great security the grand kids can go alone from parents to grandparents room. They also enjoy the pool and basketball area.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Na

    From customer service to the facility it was excellent!

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    It was a great place honestly , i love that they provide a crib .
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing too complain

    It was super clean , very welcoming the front staff , the pool was super warm and honestly the best hotel I’ve stayed at .

    Stayed in March 2025

  • Reviewed: March 19, 2025

    10
    Fabulous Stay, would recommend it!
    • Leisure trip
    • Family with young children
    • Studio King Suite with Mobility Accessible Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We didn't like that our stay had to be so short! It was a very nice and relaxing hotel.

    The staff was very friendly and helpful. The room was perfect for us. We lived that we ended up with a walk-in shower since my husband has CP. He can manage a tub shower alright, usually, but the walk-in is much easier. Our 2 teenagers thought the pool was great and the basketball court! The court yard was beautiful, and the seating areas in the courtyard were very nice. Breakfast was very good, as well.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    10
    Wonderful place for a family to stay.
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The rooms were very clean and well appointed. The facility was secure and the staff was very accommodating. The beds were comfortable, and so were the pillows.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    Enjoyable st
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was really cold and the area around the pool was very slippery. Hot tub was nice. Pull out bed not the most comfortable.

    Breakfast was changed up a little every day. The options were above average. The room was not the same room pictured upon online reservation but was a nice room with quality toiletries and a full stocked kitchenette! You could travel light with this hotel and be perfect. Every Staff member we encountered was super nice.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Uncomfortable sleeper sofa.

    Comfortable bed. Friendly staff. Good breakfast selection.

    Stayed in March 2025

  • Reviewed: February 27, 2025

    9.0
    PLEASANT EXPERIENCE
    • Leisure trip
    • Solo traveler
    • King Studio Suite
    • Stayed 2 nights

    Nice staff and nice service

    Stayed in February 2025

  • Reviewed: February 22, 2025

    8.0
    Comfortable and clean .
    • Business trip
    • Solo traveler
    • King Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Painting a room across the hall.

    Clean Big fridge Stove

    Stayed in February 2025

  • Reviewed: February 17, 2025

    10
    Wonderful. Will go back
    • Business trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly and helpful staff; Very clean

    Stayed in February 2025

  • Reviewed: February 17, 2025

    9.0
    Great stay, very comfy suites with separate sitting rooms and kitchette.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Had a great stay so not maybe things we didn’t like. It’s a bit dated with the furniture in the room pretty heavily used, but especially for the price, we didn’t mind at all.

    We stayed two night at Staybridge for a hockey tournament in the area. Booked the 1-bedroom suite for 2 adults and 2 kids and that worked out great! Separate sitting room for when kids are in bed, or for 1 kids wakes up earlier. Complementary breakfast is simple, but I think it was great! The Taxes shaped waffles (you could make yourself) were a great hit with our kids! I liked the yoghurt, eggs, cheese, toast. Sleep was very comfortable. Very quiet in the night. Pool was nice for the kids. Front desk staff very friendly. Overall, a very pleasant stay and I would definitely book again if we had to be in the area again.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    9.0
    Great spot with lots of food options available
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Pool and basketball hoop

    Stayed in February 2025

  • Reviewed: February 10, 2025

    10
    Everything was nice and clean, the staff were nice and very helpful!
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Loved our spacious room, the pool, the basketball court, the breakfast… pretty much EVERYTHING!

    Stayed in February 2025

  • Reviewed: January 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was good. Room was large.

    Stayed in December 2024

  • Reviewed: December 31, 2024

    9.0
    Christmas Stay
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I found it odd you had to walk outside to get to the indoor pool. It was rainy, but warm, so no big deal. But if it was cold and snowy (yeah, I know, it's Dallas) I'm not sure if the grandkids would want to venture out wearing swimsuits to go swimming (which they love). The pool water was warm. The area clean. Plenty of towels. Bathrooms were inside near the lobby. None in the actual pool area.

    The room is an actual suite. We booked a separate bedroom and living area. It's right off the PGB Tollway. Walmart/Sam's is a mile away. Sonic, Whataburger, Rosa's, Dunkin (and many other) restaurants are ½-1 miles away. As are two convenience stores. It is all very easy to get to. The employees were friendly enough. The breakfast was your standard breakfast. (Real) eggs. Waffle machine. Oatmeal. Cereal. Bagels/Toast. Yogurt. Misc fruit and nuts. Coffee and Juice/Cokes. The second day was Chicken & Waffles breakfast. The room was clean. The water pressure was great. The shower head was high enough that my 6'3" husband didn't have to get in his knees just to wash his hair. There was an outdoor grill area and gas fireplace/lounge area. Overall, we enjoyed the room space and convenience to nearby stores, etc. As it being 24/25th of Dec, service was limited. You could request service, but we did not. So I can't really rate 'service'.

    Stayed in December 2024

Showing 1 - 25

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