5920 San Bernardo Avenue, Laredo, 78041, United States
#26 of 36 hotels in Laredo
Guests' ChoiceBased on 96 hotel reviews
7.0Cleanliness
7.1
Comfort
7.1
Location
8.3
Facilities
6.9
Staff
7.7
Value for money
7.1
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 30, 2024
Asisla
United StatesI got a room with a kitchenette …. & the burners were not working …..there was only a few parking , so I had to park on the other side …… everything else was good
Stayed in April 2024
Reviewed: April 19, 2024
Antonio
United StatesBathroom little outdated
rooms are nice, front desk clerk are amazing
Stayed in April 2024
Reviewed: March 5, 2024
Mary
United StatesThe room we had on the first night looked like they hadn't cleaned the floor! Also, no coffee makers in the room. Thankfully they had coffee in the lobby which we didnt find out till the 2nd morning. It's confusing when you book online because there are two different sections to the hotel. One is Motel 6 and the other Studio 6, so when I booked again for a 2nd night we had to move to the Motel 6 side but it turned out better because the room was much cleaner than our first one and had a larger bathroom. Only difference was it didnt have a stovetop and kitchen sink which we didnt need anyway. It still had a fridge and microwave.
I would say the best part about it is the staff. The lady who works the morning shift in the office was very friendly and helpful. Wish i would have gotten her name. The night lady was nice too. Our 2nd night was great because they moved us to a much cleaner room which happened to be handicap accessible so the bathroom was much larger. The pool was clean but cold, but this was early march. Both rooms had a fridge and microwave but no coffee makers.
Stayed in March 2024
Reviewed: January 11, 2024
John
United StatesOutside lighting
Location
Stayed in January 2024
Reviewed: August 18, 2023
Samuel
United StatesThere was a little problem with mosquitoes appearing here and there.
I liked how clean the rooms were. Staff was friendly and ready to assist you with anything. Pool was clean and cool during the sunny days. It is a great location as there are many shops and restaurants nearby.
Stayed in August 2023
Reviewed: July 21, 2023
Temple
United StatesThe shower
The staff was great. The location was great, close to my job at the hospital. Enjoyed my stay
Stayed in June 2023
Reviewed: April 12, 2023
Sam
United StatesUnfortunately the management has decided to decline the offer of the Gideons of a free Bible for each room . This was very disappointing to us. Simply a reflection of management’s disregard for American tradition and godly people. Very sad decision on managements park.
We didn’t know there was breakfast . We liked the Accommodations with stovetop and fridge . Easy access to the room. Well lit parking lot .
Stayed in April 2023
Reviewed: September 27, 2022
Aida
United StatesNa
I didn't eat breakfast at the hotel.
Stayed in September 2022
Reviewed: June 9, 2025
Jose
United StatesRoom. A/C is not cooling, lavatory very little water coming out from faucet. The bottom of the main entrance door had poor insulation.
Location.
Stayed in June 2025
Reviewed: May 30, 2025
Sandra
United StatesRooms smelled bad shower wasnt working loud noises
Stayed in March 2025
Reviewed: March 21, 2025
Jose
United StatesNo parking, only far away from my room on a no parking area also the pool is out service on repairs, and was not advertised so.
I didn’t have breakfast.
Stayed in March 2025
Reviewed: January 4, 2025
Patricia
CanadaThere was no breakfast as advertised
THERE WAS NO BREAKFAST!
Stayed in January 2025
Reviewed: January 2, 2025
Bobby
United StatesI booked a non smoking room with one bed on booking.com. I got a smoking room with 2 beds. This was not what I booked or paid for. Will never use booking.com again
Stayed in January 2025
Reviewed: October 5, 2024
Heriberto
United StatesDirty
Stayed in October 2024
Reviewed: August 11, 2024
Kelly
United StatesWood floors were old, scratched, and warped. Wifi always had a weak signal, and basically worthless. No elevator for disabled people.
Location and room size.
Stayed in August 2024
Reviewed: August 1, 2024
Rolando
United StatesThe room was dirty. My money was never refunded. The front desk person put a note not to give me a reservation anymore because I didn’t want to stay in a room were the ac didn’t work.
Nothing
Stayed in July 2024
Reviewed: May 10, 2024
Maria
United StatesUnfortunately, I didn't realize that the room was for smoking, they couldn't change us to a non-smoking room because there was no availability, but the room smelled very strongly of cigarettes. The room was not completely clean, the room looked renovated in the photographs and possibly had good details, but the bathroom is old and dirty. It was not a good stay.
The location is good, it is towards the north of Laredo on 35, close to different shops and restaurants.
Stayed in May 2024
Reviewed: May 6, 2024
Paul
United KingdomHad to speak to staff through a sercurity window,does not inspire confidence for safety Did not get the room we payed for when mentioned following morning ,women just shrugged Cockroaches in whole of room
Nothing.
Stayed in May 2024
Reviewed: November 20, 2023
Cynthia
United StatesThere was black mold in the ceiling above shower, roaches running around, smell was bad, slow draining sink, hairs on the toilet seat when first arrived.
Stayed in November 2023
Reviewed: August 2, 2023
Rodney
United StatesToo many strangers just walking around and knocking on our door all hours of the night!
Convenience of location to family.
Stayed in August 2023
Reviewed: August 1, 2023
Moss
United StatesBig room with fridge, sin and stove. Clean room.
Stayed in July 2023
Reviewed: July 26, 2023
Daniel
United StatesThe toilet wouldn’t flush properly, the water would collect on the bathroom floor and too much light in the mornings didn’t let us get a good nights sleep!
It’s clean.
Stayed in July 2023
Reviewed: July 6, 2023
San
United StatesI didn't like the parking, when coming back to the hotel all the big trucks were around and we couldn't park. I didn't like that our room has a kitchenette, but no pots, pans or any type of kitchen utensils, Also the main door to the room didn't close correctly. Also you don't provide any type of tissues and you have to buy the hotel soap in the lobby, when it should be free. I didn't like the small window to check in, as well as no breakfast. Use your small lobby during the day!
I liked the location how everything was close. I liked that when I checked out I had some complaints and the owner Debbie was really clam, nice and she apologized for all the issues and was nice enough to refund me one night stay. The pool was really nice and big. Walking distance to Danny's Restaurant and there food was so good. Breakfast food served all day long.
Stayed in July 2023
Reviewed: April 14, 2023
Krystal
United Statesthey refuse you after you book and spend money. my husband drive truck. they was parking but told by the worker we still can’t park there. regular cars was parked in the truck parking but I was refused couldn’t park on the side for 1 night but a big semi was parked there and our truck was only a box truck. so I was turned away after I paid in full on line. money not going right back to card.
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content