Reviews of Studio 6 Phoenix, AZ Midtown 4 stars
2725 North Black Canyon Highway, Encanto, Phoenix, 85009, United States
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Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewIt was horrible couldn't check in, was told that I was DNR I asked if there was a reason the teller answered no.
Hi Nelson, We sincerely apologise for the inconvenience you experienced during your check-in. This situation is certainly not acceptable, and we understand how frustrating it must have been. Please rest assured, we will look into this matter and take the necessary steps to prevent it from happening again. We appreciate you bringing this to our attention and hope to resolve it as soon as possible.
Hi Nelson, We sincerely apologise for the inconvenience you experienced during your check-in. This situation is certainly not acceptable, and we understand how frustrating it must have been. Please rest assured, we will look into this matt… Show more
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewThe was nice
Everything was fine
Hi Nelson, Thank you for choosing to stay with us, and we are thrilled to know that you had a pleasant experience and liked everything about us! We greatly value your positive rating and strive to ensure 100% guest satisfaction. We always welcome your ideas and suggestions for your future stays, as they help us improve our services. We look forward to the opportunity to serve you again during your next visit
Hi Nelson, Thank you for choosing to stay with us, and we are thrilled to know that you had a pleasant experience and liked everything about us! We greatly value your positive rating and strive to ensure 100% guest satisfaction. We always … Show more
Reviewed: 24 May 2025 · Stayed in February 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewthat it was close to where I needed
refrigerator didn't work tv remote didn't work facet in bathroombroken dirty hookers and people constantly walking around despite not seeming to belong $30 early checkin fee
Hi Conner, We’re sorry to hear that your stay didn’t meet expectations. It’s disappointing to hear about the issues with the refrigerator, TV remote, and bathroom fixtures, as well as the disturbances you mentioned. We strive to maintain a comfortable and safe environment for all our guests, and your feedback will be shared with the team to address these concerns. Thank you for sharing your thoughts with us.
Hi Conner, We’re sorry to hear that your stay didn’t meet expectations. It’s disappointing to hear about the issues with the refrigerator, TV remote, and bathroom fixtures, as well as the disturbances you mentioned. We strive to maintain a… Show more
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewNothing car broken into3 times three hours
Nothing
Hi Richard, We are sorry to hear about your experience. Guest safety and security are important to us, and we encourage all guests to report incidents immediately so we can assist and work with local authorities if needed. We understand how frustrating this must have been and appreciate your feedback.
Hi Richard, We are sorry to hear about your experience. Guest safety and security are important to us, and we encourage all guests to report incidents immediately so we can assist and work with local authorities if needed. We understand ho… Show more
Reviewed: 14 March 2025 · Stayed in February 2025
Verified reviewVending machine
Everything about my stay here was awful
Hi Heather, We are sorry to hear that your experience did not meet your expectations. Guest satisfaction is important to us, and we appreciate your feedback as we continue working to improve our services and amenities.
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewAbsolutely nothing. This should not even be listed on your site. Seriously. Photos are HILARIOUS compared to reality.
Everything. It looked the set of an apocalyptic movie. Staff was super nice though, amazingly.
Hi Donavan, We are deeply sorry to hear that your experience was so disappointing. Our goal is to provide a safe, clean, and welcoming environment for all guests. We take your concerns seriously and will be reviewing the issues you have raised with our team. Thank you for your feedback.
Hi Donavan, We are deeply sorry to hear that your experience was so disappointing. Our goal is to provide a safe, clean, and welcoming environment for all guests. We take your concerns seriously and will be reviewing the issues you have ra… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewHorrible Experience
I would never stay here again
Dear Guest, We are sorry to hear that your experience did not meet your expectations. Guest satisfaction is important to us, and we always strive to provide a comfortable stay. If there's anything specific you would like to share about your experience, we would appreciate the opportunity to understand and improve.
Dear Guest, We are sorry to hear that your experience did not meet your expectations. Guest satisfaction is important to us, and we always strive to provide a comfortable stay. If there's anything specific you would like to share about… Show more
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewDidn't stay!
They refused to answer my calls, which makes me believe the $110 charge was intentional. Very disappointing customer service.
Hi Kiierstan, We are truly sorry to hear about your experience, and we apologize for the frustration this has caused. Customer service is extremely important to us, and we will review the situation with our team to understand what happened and ensure better communication moving forward. Please feel free to reach out to us directly so we can resolve this matter and address your concerns appropriately. Your feedback is valuable, and we are committed to making improvements.
Hi Kiierstan, We are truly sorry to hear about your experience, and we apologize for the frustration this has caused. Customer service is extremely important to us, and we will review the situation with our team to understand what happened… Show more
Reviewed: 2 February 2025 · Stayed in January 2025
Verified review