They do not change your towels, washcloths or sheets, they never have toilet paper , 1 of the workers brought me toilet paper from another room…the manager is unprofessional.. I seen a lady ask for coffee ( which they didn’t have) but the worker was so rude to the lady, and the hotel states they do have coffee..NOTHING WORKS the washers, the vending machines,remotes.. I don’t know what’s going on but the are very unorganized

Stayed in July 2025

Nothing at all

Nothing at all

Stayed in July 2025

For the price location felt unsafe. to many people hanging outside by vehicles and parking lot with drugs and alcohol use.

Shower head was broken water didn't come out only from broken shower head hose.

Stayed in June 2025

The floor in the room was dirty. The stairs going to the second floor were dirty and had a large puddle cause by rain. But the puddle was not cleaned up after 2 days and no further rain. They had no disposable cups.

Great location. I needed somewhere reasonably priced, near to the Convention Center. It was quiet.

Stayed in July 2025

The staff up front. Not very interested in their work at all

The bed. The front desk is way too lax. The cleaners were fine!.

Stayed in June 2025

The plumping didn’t work

It left much to be desired

Stayed in June 2025

They need to do more cleaning.

The bed and the space

Stayed in May 2025

Didn't like how maintenance could not be contacted when something went wrong like the floor being wet for some strange reason

The price and location is great but maintenance and the cleaning needs to be addressed

Stayed in May 2025

The lock on the door was broken and didn't have the handle to lock it once you were inside, the fire alarm was low on battery so the beeping was going on the whole night. The bed cover was stained like the toilet, no coffee bags or tea or a cup to pour some water. Bathroom with some towels and two bar soaps, no shampoo or body lotions. It was very dirty outside too I couldn't believe this was West Palm Beach Florida And the same price I paid for a similar Inn with everything a place like that should have. Very disappointed. The people working there were very nice, that was good

The tv was the only good thing

Stayed in May 2025

The under the cabinet microwave was not installed it was sitting on a table the knobs for the oven were broke the TV was just barely hanging on the wall at a very downward angle while some of the light fixtures didn't work the beds were more like a mattress on a cot spring and the linens were poor quality and the outside setting was not very comfortable considering when I parked the room next to me had a window that was boarded up with plywood while fellows were hanging out on the sidewalk in front of the rooms smoking Black and Milds and marijuana while a handicapped person in a motorized wheelchair strolled around talking nonsense while drinking and being drunk and not to mention that every trash can around the building was completely full overflowing with trash and when I went to check out I was scared to put my room key in the Box because there were so many keys piled up and the box was unlocked I was afraid that someone would take my key and go to the room and tear it up and I would have to pay extra not to reassuring

Location was okay

Stayed in May 2025

very noisy peoples late at night around this area. no water pressure in the shower. it could of smell better.

not to much like unfortunately for that price. i would not go back there.

Stayed in April 2025

I checked into the room, dropped off my belongings in the room, and immediately left to meet up with family. Upon return at 11:00 p.m. , I went to shower up and found that I had no towels, no washcloths, and no shampoo/conditioner. I went to the office and was given a small hand towel that was stained. The attendant told me It was clean, just old. He further explained that they were short on towels due to a missed delivery. He said I could check back in an hour to see IF the laundry would be done. That would have been after midnight, so I opted to just get them in the morning. I went to the office at 07:10 and was told no laundry had been done. I was told to check back in an hour. Once again, an hour later, there is still no towel to use. The attendant then told me she would deliver some clean towels with shampoo/conditioner when she could. The towels were then delivered 20 minutes later. This series of let downs were disruptive to the timing of my trip plans. The room itself was older and in need of an update, but it was reasonably clean. The bathroom, however, was not only dated, there was mold on the tub tile grout and caulk. The floor tiles near the tub edge were heavily water damaged and looked as if there was no effort to scrub them clean. Had I been traveling with my wife, we would have left the facility. I only need the room for one night so I just counted it as a learning experience with this location and this Chain.

The location was convenient.... The initial contact, Katrina was helpful and friendly.

Stayed in April 2025

Television was terrible remote didn't work screen color horrible no fridge or microwave

Stayed in March 2025

Leaking shower head that skirts water on the floor rusted microwave bad toilet seat bad door if a battery came out we couldn't get it in the hotel room or out of the hotel room cuz the key card couldn't work I thank God that never happened

Hot water and tv channels lol )do better hotel 6

Stayed in April 2025

The room wasn’t fully clean even though reps said it was clean. Waited in line on multiple times for linen that was on short supply it seemed and was moreso instructed on how to park and what not to do, than actually what we’d do if we didn’t have linen available. Also one room ac don’t work and was switched to room with lock broken off hinges and no maintenance ever showed up even after front desk was made aware

It was a good location to reach different attractions

Stayed in March 2025

They double charged my deposit and I ended up paying over 400 dollars for a one night stay which to this day has not been refunded to my account despite them giving me a receipt. I have to dispute with bank

They double charged my deposit and I ended up paying over 400 dollars for a one night stay which to this day has not been refunded to my account despite them giving me a receipt. I have to dispute with bank

Stayed in March 2025

Service

Customer service was very bad not inviting, the wait service long, had to go to office for TV remote when I asked for pot for maker was not there attendant was comidating she act like we asking to much will not be back wasn't worth $180.00 a night very bad experience

Stayed in March 2025

The bathroom door had holes, the room had a bad odor, the floor was dirty, the tub was dirty, the beds had a odor, the sheets was dirty

Nothing really too much

Stayed in March 2025

Understaffed, took ages to check in, lots of sketchy people milling around. The guy put me on hold four consecutive times when I tried to call - understandably I guess, as he was dealing with like 30 people in the lobby by himself.

The staff was pretty helpful and understanding when I managed to get a hold of them.

Stayed in February 2025

Toilet had issues with flushing, they did send someone out. Then there were issues with the shower but didn't noticed until right before we checked out so didn't complain

The staff was amazing

Stayed in February 2025

Worn toilet seat

Wood floor

Stayed in January 2025

No coffee machine as was promised, no cups, nothing very poor for the price I paid.

Reception had a strange hierarchy and didn't know who was the boss and the person trying to organise was not very together. They still owe me one night reimbursement

Stayed in February 2025

A/C was broke in our room and they could not change our room until the next day. The the room they gave us the next day. The AC worked great, but the door to the room did not lock. The door was broken. Overall, it was decent and clean and very affordable.

Affordable and great location.

Stayed in February 2025

Floor was dirty with leaves and pollen . The stove was cracked. You can only park forward. You have to wonder if your car is going to be there in the morning

Bed was comfortable plenty to watch on tv

Stayed in February 2025