Reviews of Studio Z, an Ascend Collection Hotel 3 stars

Good

The bathroom

No easy access to food in the hotel

The breakfast was OK, absolutely no complaints. I enjoyed the polite, courteous, knowledgeable staff, as well as the location to amenities.

The only reason for the seven on a scale of one to 10 for the facility was strictly because I desired to use the pool, but was unable due to the major construction completely 100% around the pool area. So as a result, I could not use the pool at all.

We had obnoxiously loud people in the rooms across from us. The staff were understanding and accommodating by moving us to another room. We appreciated that.

The location

The room is way off from the picture. The bed wasn’t comfortable at all. The Hotel should replace the bed. The room atmosphere was stuffy and floor super sticky.

I needed an outlet on a table top nearer to the bed for my cpap machine.

The staff was amazing.They helped us in every way possible.The hotel was super clean.The rooms were beautiful.The rooms were clean!!!

The room size was super small.

Very good breakfast with a lot of food

I really can’t think of one thing I didn’t like

I swear my favorite part was how good the staff treated their guests. They basically did anything and everything in their power that they could do for me. Bc I accidentally ordered through a third-party and found out now I know better anyways with that being said there really wasn’t much to do without driving an hour or so but this hotel if you’re there for the military base is an excellent choice!

The only thing I can say that I didn’t like was that the pool closed down I felt like early I don’t know why especially the hotels that don’t have lifeguards on duty anyways I kinda don’t even understand why we have to close the pool down anyways?? but I don’t know it might be an insurance thing I don’t know

Close to Fort Leonarwood, and this is the first hotel that offers toys for guests at the pool, we liked that very much. Also this hotel had different breakfast than other hotels, like those cheese omelets, that was nice. Also they having a complementary laundry room was very neat.

We stayed there from Thursday to Monday and our room was cleaned only once, we did NOT have the “don’t disturb sign” on purpose. One of the days of our stay we saw the housekeeping close and we hurry to leave thinking that they would come to our room next and clean, but they skipped our room and that upset me very much, we had trash and we needed clean and dry towels. Had to go downstairs and get them after a long day when the last thing I wanted was getting out of my room. On Sunday we complaint to the front desk that our room hadn’t been cleaned a single day during our stay and that was the only day they cleaned but just bc we complaint.

Very clean, calm and had no issues at all.

Nothing, everything went well.

The staff was excellent, rooms very nice and appropriate for the price.

The breakfast was the only part of our stay that disappointed (if I rated breakfast alone I’d give it a four; ir wasn’t a meal we’d pay money for independently). Everything else was fantastic, including the staff.

Close to military base

None

Very nice clean and simple

Location was so convenient to FLW. Breakfast was hot and had plenty of options to select.

Beds were too firm

Second time at this hotel. The staff are so stinking nice and friendly. This hotel is easily accessible and close to everything. The bathroom was HUGE. And the bed was super comfortable. The outside pool was clean and the pool towels are super nice and big.

The room temp upon arrival was set at 78, so the room took a bit to cool off.

The place was nice and clean. The rooms were comfortable and the staff was nice.

There are not a lot of TV channels to pick from. I was upset with housekeeping because I had taken my stuff out to the car, and I had left my purse in the room. I went back to get my purse, and housekeeping had already stripped the bed. My purse was gone. I hadn't even turned my keys in yet. Check out time isn't till 11 am and it was around 9:30 am.