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Reviews of Sunchase IV

South Padre Island, 78597, United States

#57 of 240 hotels in South Padre Island

Guests' Choice

Review Score

Based on 86 apartment reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    8.2

  • Value for money

    8.3

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: July 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Could have a bbq pit on the patio

    The space and view

    Stayed in July 2025

  • Reviewed: June 9, 2025

    9.0
    Overall great stay and location
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Light blankets for extra bedding was not available

    Love the property and location

    Stayed in June 2025

  • Reviewed: June 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The fact that lobby staff and homeowners staff were not very friendly. I guess you can't ask them anything if you book your stay through booking.com. They seemed to be upset that I did it through a 3rd party and they didn't answer any of my questions. The guy responded with multiples, "I don't know," in a bad mood.

    The view was amazing! The location great!

    Stayed in June 2025

  • Reviewed: December 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The only minor problem I encountered was the kitchen sink faucet. Very small amount of water pressure and it would make an uncomfortable noise when turning on the faucet. Other than that minor problem everything was exceptional.

    I was very comfortable and enjoyed the stay...over all satisfied.

    Stayed in November 2024

  • Reviewed: August 4, 2024

    7.0
    We enjoyed our time away
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The cleaning crew did not clean very well. There was sand on all of the living room, furniture and dining room furniture that had not been wiped off. The TV would not work in the master bedroom. The furniture and items in the kitchen were worn. It would be nice if they updated the 20 year-old Mr. coffee maker with a Keurig coffee maker. of the 20-year-old Mr coffee to a Keurig coffee maker.

    Location and view of ocean

    Stayed in August 2024

  • Reviewed: August 1, 2024

    8.0
    Esparza Family Vacation
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing I didn't like was that in order to have access to the pool or beach, you are required to have a wristband. I was only given two when I had a group of six. I tried explaining to the staff but they were not very helpful they only gave me two more.

    The view was amazing. The room was very clean and organized. I was able to find everything I needed. I can walk a few steps, and I would have immediate access to several restaurants and shopping centers.

    Stayed in July 2024

  • Reviewed: July 19, 2024

    8.0
    Enjoyed the stay, I would recommend and look forward to revisiting.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Extra parking request process

    Balcony

    Stayed in June 2024

  • Reviewed: July 5, 2024

    8.0
    pdf.
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Borden lights on the stairs made me to fall off.

    The ocean view.

    Stayed in June 2024

  • Reviewed: June 26, 2024

    9.0
    Loved staying there.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was not very comfortable. They need more skillets in the kitchen.

    Awesome! Beach view.

    Stayed in June 2024

  • Reviewed: October 1, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights

    location very good, not clean, kitchen and living room on top of , not convenient

    no provided breakfast

    Stayed in September 2023

  • Reviewed: September 30, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Broken toilet seat never fixed No hand soap All toilets didn't flushed properly No ramp from parking lot only high curb Only one working elevator Parking pass not left by the previous patron...

    Location Very clean pool Very clean hot tub Beach access Quiet Relaxing Wonderful view

    Stayed in September 2023

  • Reviewed: August 3, 2023

    8.0
    I'd go back again
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Furniture was worn enough that seats sank in. Master bed was lumpy.

    Amazing view, nicely decorated. Pleasant environment with guests and crew.

    Stayed in July 2023

  • Reviewed: April 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Master bed First beach gate code didn't work

    View, convenience, staff availability. Ease of check in and out

    Stayed in April 2023

  • Reviewed: August 6, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Hard to find answers from staff members

    The space Of the facility

    Stayed in August 2025

  • Reviewed: August 4, 2025

    10
    Great vacation spot
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Bedroom TVs didn't work

    Stayed in August 2025

  • Reviewed: June 13, 2025

    6.0
    I would stay there again for $300 or less a night.
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Couches were stained, bed was not comfortable, place looked old

    Beach access, great pool

    Stayed in June 2025

  • Reviewed: June 9, 2025

    10
    The perfect get away!
    • Leisure trip
    • Travelers with friends
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    We liked everything - from cleanliness to location to the precise instructions about the property!! Perfect score.

    Stayed in June 2025

  • Reviewed: April 21, 2025

    10
    Loved it
    • Leisure trip
    • Travelers with friends
    • Two Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything

    Stayed in April 2025

  • Reviewed: April 8, 2025

    1.0
    Don’t recommend to stay
    • Leisure trip
    • Group
    • Apartment with Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    If you're looking for a place to stay, I definitely do not recommend this place for various reasons. From the moment we arrived, all the bathrooms were dirty, the floors and couches were full of sand, and the kitchen had water leaking onto the floor by the sink. The beds were extremely uncomfortable— even the room with the king-size bed had a dip in the mattress, which made it squeak whenever you lay down. Since that day, I've been having back problems, and my guests have the same issue. During my stay, it was impossible to sleep because, from morning until afternoon, there was a horrible noise from people drilling in the apartments above where I was staying. The balcony chairs urgently need to be replaced— both myself and an elderly person fell because the chairs are slippery and the fabric is not strong enough to support any weight. On top of that, it was extremely inconvenient to buy food, groceries, and drinks because we had to constantly go up and down the stairs, as the apartment is two stories. Imagine going to the beach carrying all your things— it was exhausting, and it takes more than 10 minutes just to get there. Of course, on the first day, we requested a refund. However, Celia from Vacasa, who was very kind and attentive, told us that the refund would take 3-5 days to process. By that time, it's almost impossible to find a similar or better place at the same price you rented it for. It's hard to book something again without advance notice, and you're stuck without the full amount of money you paid to cover the full stay. Especially when you're traveling from another country and it takes you 7 hours to get there. We had no choice but to stay.

    Stayed in April 2025

  • Reviewed: March 25, 2025

    6.0
    Nice features but lack of communication re construction and poor customer service big negative
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights

    Unfortunately, our experience was significantly impacted by loud construction during the daytime hours. Jack hammer device removing tile in the adjoining unit. The noise was so disruptive we could not enjoy the unit from 9 to 4, forcing us to leave early. Working with the management company, Vacasa, was frustrating - they were not helpful and only offered a refund for the nights we did not stay, but only if we vacated within an hour (and we were not at the unit because the noise was so disruptive). The adjacent unit had a construction permit so management should have been aware of the noise that would be present and should have communicated before we arrived. At the very least they should have credited the cleaning fee because we had to leave and find another condo and of course pay another cleaning fee and a more expensive stay due to the last minute nature.

    The location was great and we appreciated the heated pool and hot tub. The home itself was mostly clean, though the patio could have been better maintained - definitely need to wear shoes outside. Could have been due to the construction next door - see below. The kitchen was well-equipped for cooking, but be aware that you will need to bring your own basics like sponges, toilet paper, salt, pepper, oil and paper towels.

    Stayed in March 2025

  • Reviewed: December 31, 2024

    10
    Relaxing Christmas week
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Pillowcases too small for king size pillows.

    Perfect location, 316 unit was clean, updated. Beds were comfortable.

    Stayed in December 2024

  • Reviewed: July 31, 2024

    10
    perfect
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 3 nights

    clean, roomy, easy beach access,well equipped.

    Stayed in July 2024

  • Reviewed: July 16, 2024

    1.0
    Terrible
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    The property was not timely and adequately maintained. One toilet did not work and the unit flooded with a tremendous amount of water. It took a prolonged time to clean up the water. One TV did not work for several days. The internet worked periodically. The unit smelled after the flood. We were told we would be contacted by the local team and the local operations manager. This never occurred. Our requests for another unit and a refund of our payment was ignored.

    The property was close to the beach

    Stayed in July 2024

  • Reviewed: July 5, 2024

    1.0
    not good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights

    wi fi did not work after several callas was not fixed for entire trip, we run a business and without wi fi we cound not conduct business

    Stayed in July 2024

Showing 1 - 25

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