Reviews of Rodeway Inn St George North - Near Pioneer Park 2 stars
420 East Saint George Boulevard, St. George, UT 84770, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewNothing
Roaches, bugs, rude staff,
Dear Benson, We are extremely sorry to hear about your experience. The presence of bugs and roaches is not acceptable, and we are addressing this with our housekeeping and pest control teams. Your concerns about the staff are also being taken seriously and will be reviewed with our management. Please visit us again. Sincerely, Hotel Manager
Dear Benson, We are extremely sorry to hear about your experience. The presence of bugs and roaches is not acceptable, and we are addressing this with our housekeeping and pest control teams. Your concerns about the staff are also being t… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewIt was what u pay for for sure. Housekeeping was really good at there daily job they have a pool
They double charged me through booking tried telling me they didn’t had over 500 dollars of mine that I needed during my trip told me next time I should just deal with them directly booking had to refund me the money they charged me cause the property hung up on me when I addressed the situation again had 2 rooms for my family of six was nice they put them next to each other but 144 smelt horrible of cat piss. There was also a creepy guy taking pictures of me and my kids at the pool they told us to call the cops they weren’t remotely concerned comp breakfast straight joke water coffee and dried fruit loops maybe a muffin if they had them that day
we are sorry to inform you, but it is virtual impossible for the hotel to charge the guests card as the hotel does not receive any of the guest's personal cards. if the hotel does not have your personal card information how could the hotel even charge you. we are not magical being. any charges to the guests personal card are a booking.com problem as they are the ones you gave the personal card information to what happens is the guest chooses to pay the website booking.com and booking.com then gives the hotel an encrypted booking.com card that even has booking.com as the name on the card I truly don't believe the guests personal name on her card is listed as booking.com. so, the hotel does not have nor can see any of the guest's personal information. so that would be why you stated that booking.com is the one who refunded you bc they and only they have your billing information it is impossible for the hotel to charge cards that they do not have the information of.
we are sorry to inform you, but it is virtual impossible for the hotel to charge the guests card as the hotel does not receive any of the guest's personal cards. if the hotel does not have your personal card information how could the ho… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewGood price and location
Dear Guest, Thank you for sharing your feedback. We are happy to know you enjoyed the good price and convenient location. It is always great to hear when guests find value in their stay. We hope the rest of your experience was just as positive. Your support is truly appreciated. We look forward to welcoming you again. Sincerely, Hotel Manager
Dear Guest, Thank you for sharing your feedback. We are happy to know you enjoyed the good price and convenient location. It is always great to hear when guests find value in their stay. We hope the rest of your experience was just as posi… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewi booked by booking.com. but, they denied. because, they did not get conformation from booking.com. it was 12;00am. my family slept at car.
I am very sorry for the inconvenience I checked this out in our system and the hotel never received the booking from booking.com. I know it sucks but if the hotel does not receive the reservation there is nothing the hotel can do. we are very sorry for this booking.com does not send over reservations after 12:00am we have tried taking this up with booking.com many many times and they refuse to fix it and as we have no control over the website, we can't even make a warning. if you would like to report further it would have to be with booking.com as booking is a 3rd party reservation site. the hotel is very sorry for this and really hopes that booking.com can fix their problems so that this may not happen again we the hotel will try again to report this to booking but as it is their website the hotel can only do so much. again, we are very sorry this happened and hope you consider our hotel again. (maybe book before 12:00am so it won't happen again) and again we will try our best to further report this to booking.com as they did not fully send the reservation to the hotel.
I am very sorry for the inconvenience I checked this out in our system and the hotel never received the booking from booking.com. I know it sucks but if the hotel does not receive the reservation there is nothing the hotel can do. we are ve… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewLocation is ok
Refrigerator was broken. The door were detached from the unit and just hanging on the magnets. Shower did not work. Smell of mold in the room. Stay away from that place.
Dear Guest, We are sorry to hear your stay did not meet expectations. The broken refrigerator and shower, along with the unpleasant smell, are serious concerns. This is not the level of quality or comfort we aim to provide. Your comments have been shared with our maintenance and housekeeping teams for immediate review. Thank you for bringing these issues to our attention so we can work on improving the guest experience. Sincerely, Hotel Manager
Dear Guest, We are sorry to hear your stay did not meet expectations. The broken refrigerator and shower, along with the unpleasant smell, are serious concerns. This is not the level of quality or comfort we aim to provide. Your comments h… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewLow rate
Bathroom in desperate need of remodeling and repairs
Dear Guest, We apologize for the issues you encountered with the bathroom. We understand the importance of maintaining the quality of our facilities and will address the necessary repairs and updates. We appreciate your input and will work on improving our guest experience moving forward. Please visit us again. Sincerely, Hotel Manager
Dear Guest, We apologize for the issues you encountered with the bathroom. We understand the importance of maintaining the quality of our facilities and will address the necessary repairs and updates. We appreciate your input and will work… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewGood location. Close to good breakfast cafe and restaurant.
Run down and the room wasn’t properly set up upon arrival: no shower curtain and YouTube app on TV was not available. They offer breakfast and it was only coffee and cereal. On a couple of days, coffee was not available during breakfast.
Dear Vincent, Thank you for your feedback. We are glad to hear that the location was convenient with nearby cafes and restaurants. We apologize for the issues with the room setup and the lack of certain amenities like the shower curtain and the YouTube app. We also regret that the breakfast offerings and coffee availability did not meet your expectations. Your comments are valuable, and we will address these concerns to improve the experience for future guests. We appreciate your input and hope to offer a better stay next time. Sincerely, Hotel Manager
Dear Vincent, Thank you for your feedback. We are glad to hear that the location was convenient with nearby cafes and restaurants. We apologize for the issues with the room setup and the lack of certain amenities like the shower curtain a… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe property is very close to downtown St George I work in ancestor square and I’m in between places at the moment have been here for about a week and the staff and management are super friendly and helpful, especially the male that works in the office!!
Nothing to complain about
Dear Guest, Thank you for your kind words and for choosing to stay with us. We are delighted to hear that you found our location convenient and appreciated the friendly and helpful staff. It is great to know that our team made your stay comfortable during this time. We look forward to welcoming you back whenever you are in the area again. Your satisfaction means a lot to us, and we are glad we could meet your expectations. Sincerely, Hotel Manager
Dear Guest, Thank you for your kind words and for choosing to stay with us. We are delighted to hear that you found our location convenient and appreciated the friendly and helpful staff. It is great to know that our team made your stay co… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in April 2025
Verified reviewGood location. And super cheap
Carpet is dirty looking. Needs updated
Dear Todd, Thank you for sharing your experience. We are glad you found the location convenient and affordable. We truly appreciate your feedback about the carpet and the need for updates, and we’ll certainly take it into consideration as we plan for future improvements. We hope to have the opportunity to provide you with a more pleasant experience on your next visit. Sincerely, Hotel Manager
Dear Todd, Thank you for sharing your experience. We are glad you found the location convenient and affordable. We truly appreciate your feedback about the carpet and the need for updates, and we’ll certainly take it into consideration as … Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewit was cheap
no tissue annd thin rough towels
Dear James, Thank you for your feedback. We are glad the room met your expectations in terms of value and pricing. We appreciate your honesty about the missing tissue and towel quality, and we’ll be sure to share this with our team for improvement. Your input helps us enhance the experience for future guests. We hope to welcome you again with some positive updates. Sincerely, Hotel Manager
Dear James, Thank you for your feedback. We are glad the room met your expectations in terms of value and pricing. We appreciate your honesty about the missing tissue and towel quality, and we’ll be sure to share this with our team for im… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewThe staff.
The beds were both broken and sunk in the middle. The shampoo was in packets and the towels were very very small. The staff was very friendly. The only reason it's a 3 not lower. If not for the staff it'd be a 1. Towels were stained but nothing was condemned so we have stayed in worse places.
Dear Kimberlee, Thank you for taking the time to share your feedback. We are very sorry to hear about the condition of the beds and towels during your stay, and appreciate you bringing it to our attention. We are glad our team’s friendliness stood out and helped improve your overall experience. Your comments are being shared with our team so we can make the necessary improvements. We truly hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Manager
Dear Kimberlee, Thank you for taking the time to share your feedback. We are very sorry to hear about the condition of the beds and towels during your stay, and appreciate you bringing it to our attention. We are glad our team’s friendline… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewThey don't have breakfast
They don't have breakfast
Dear Tyler, Thank you for your feedback. We are glad you felt the stay was worth the price. We apologize for the lack of breakfast and appreciate your bringing it to our attention. We hope to provide a better experience next time. Sincerely, Hotel Manager
Dear Tyler, Thank you for your feedback. We are glad you felt the stay was worth the price. We apologize for the lack of breakfast and appreciate your bringing it to our attention. We hope to provide a better experience next time. Sincere… Show more
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewThe price wasn't bad
Everything else. There were people on drugs and broken door jams and dirty everything
Dear Guest, Thank you for sharing your feedback. We’re glad to hear that the price met your expectations, but we sincerely apologize for the issues you encountered during your stay. Cleanliness and safety are top priorities for us, and it’s disappointing to learn that we fell short in these areas. We will certainly address these concerns with our team to improve the experience for all of our guests. We hope you will consider giving us another chance in the future. Sincerely, Hotel Manager
Dear Guest, Thank you for sharing your feedback. We’re glad to hear that the price met your expectations, but we sincerely apologize for the issues you encountered during your stay. Cleanliness and safety are top priorities for us, and it’… Show more
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThe location is central and conveniently near highway.
The blankets were dirty, there were 2 used condoms in the bathroom trashcan, the fridge was gross, there is a couch that looks like it was removed out of someone’s garage in the 90’s, and neighbors blasted music all night into the morning.
Dear Amanda, We sincerely apologize for the unpleasant experience you had during your stay. What you’ve described is unacceptable, and we deeply regret that we did not meet the high standards we strive for. Cleanliness and comfort are top priorities for us, and your feedback will be shared with the appropriate team members to address these issues immediately. We are also sorry for the noise disturbance you encountered. We hope for the opportunity to provide a much better experience in the future. Sincerely, Hotel Manager
Dear Amanda, We sincerely apologize for the unpleasant experience you had during your stay. What you’ve described is unacceptable, and we deeply regret that we did not meet the high standards we strive for. Cleanliness and comfort are top… Show more