440 Neal Street, Cookeville, TN 38501, United States of America
#16 of 27 hotels in Cookeville
Guests' ChoiceBased on 488 hotel reviews
7.6Cleanliness
8.2
Comfort
8.1
Location
8.0
Facilities
7.8
Staff
8.6
Value for money
8.1
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 31, 2022
Ginger
United States of Americathe dining room was closed due to COVID yet every single restaurant was open and packed.
clean and new
Stayed in March 2022
Reviewed: March 30, 2022
Libby
United States of AmericaA breakfast.
The breakfast was only a small muffin & bag of trail mix, disappointing.
Stayed in March 2022
Reviewed: March 28, 2022
Stephanie
United States of Americathe room next door were smokers and you could smell the smoke. It was a joining room.
Stayed in March 2022
Reviewed: March 27, 2022
Sabrina
United States of AmericaBathroom door had several busted holes in it.
Very clean
Stayed in March 2022
Reviewed: March 8, 2022
Soccerm⚽️m08
United States of AmericaThere were only 2 pillows on the beds. Had to request more towels/cloths as there weren't enough for our group(number of guests wasspecified in the reservation). The breakfast was just a muffin and chex mix in a bag. There was a bowl with apples in it as well. It was difficult locating the hotel. Not clearly visible from the street.
The room was clean. The beds were decent. The staff was friendly. Coffee was good.
Stayed in March 2022
Reviewed: January 30, 2022
Brianne
United States of AmericaBreakfasts are still served pre wrapped in a lunch bag for covid reasons, i suppose this could be a pro or a con depending on the person.
This hotel was the cleanest, most updated, nicest hotel I've ever stayed at for this price.
Stayed in January 2022
Reviewed: January 30, 2022
James
United States of Americaroom was next to laundry room
Good location
Stayed in January 2022
Reviewed: January 17, 2022
Jessica
United States of AmericaI didn’t enjoy the lack of cleanliness in the room. The sheets had burn holes, stray hairs, and black scuff marks. The entire room had a layer of dust that has settled over the years. The bathroom drain cover fell off after turning the water on and the shower head had weird settings that couldn’t be adjusted. Throughout the night, we encountered several sketchy people and it made us weary of our parked vehicle. We had to request additional pillows because the ones provided were flat and small. The hotel staff didn’t offer new towels, trash pickup, or turn down service. There was also a daily inconvenience of renewing our electronic keys.
I really enjoyed the location; central to everything I needed access to. I enjoyed how friendly the check-in staff was while slightly unprofessional it was a real and honest experience. I enjoyed the water pressure and length of time I was able to take a hot shower. We enjoyed the local tv channels for the children to watch and the strong WiFi connection that we all used. We also enjoyed the various lighting options that we adjusted throughout our stay.
Stayed in January 2022
Reviewed: December 29, 2021
Tammy
United States of AmericaStill only grab and go breakfast. Also poor signage was hard to find at first.
Staff was extremely friendly and the room was very clean.
Stayed in December 2021
Reviewed: December 24, 2021
Bumbalough
United States of AmericaWas comfortable and loved the lineup of channels on on my tv. Was nice and quiet.
Stayed in December 2021
Reviewed: November 27, 2021
Ashley
United States of AmericaThe only thing I’d say is the location. And the construction that was going on at the hotel which shares a lot with them.(Of course that part is not their fault)
Staff was friendly, facility and room we had were clean.
Stayed in October 2021
Reviewed: November 21, 2021
Jane
United States of Americaonly one towel
super clean and comfortable
Stayed in November 2021
Reviewed: November 21, 2021
Janet
United States of AmericaIt was confusing to get there after dark.
Stayed in November 2021
Reviewed: November 17, 2021
Sheila
United States of AmericaThe front desk clerk could have been a little nicer, but she was efficient. Our only complaint was where we were required to park. Apparently, there is a lot of construction going on around the hotel and the parking area was torn up and contained large construction machinery. We had to carry our bags quite a distance to the room. The hotel is also located in a very congested area, and getting out to pick up food was quite a challenge.
The room was super clean and the big, flatscreen tv was great! Beds were comfortable and clean. My husband and I like it extremely dark when we sleep, and the double shades on the window blocked out light better than any hotel we have ever stayed in!
Stayed in November 2021
Reviewed: November 16, 2021
Barbara
United States of Americamotel style
very clean
Stayed in November 2021
Reviewed: October 28, 2021
Edwina
United States of AmericaAn additional ice machine located on the 2nd floor would be nice. Most places where I have stayed in the past have one on each floor, usually with a vending drink machine.
Breakfast was just some stuff in a bag??? Not sure why unless it's because of covid. You should still offer the hot breakfast and for those that are afraid to come down and partake, well they can just skip it. Maybe offer the bags for them and the hot for the rest of us. Otherwise discount the prices.
Stayed in October 2021
Reviewed: October 24, 2021
Teresa
United States of AmericaQuiet area at night. Clean facility. I really liked the art pieces above the beds. We stayed at our first Super 8 in Corbin, KY several years ago, and that's when I fell in love with the decor. The upgrades were very nice, and there were plenty of outlets. I liked the small open chair next to the window. We will definitely stay at more Super 8s down the road. The shower head had very good pressure. Thank you for putting care into your facility. Keep up the good work.
No firm pillows. Could use lighting around the suitcase stand area. The bed lights attached to the bed lamps didn't work. Small details.
Stayed in October 2021
Reviewed: October 14, 2021
Renee
United States of AmericaThe shower head had a lot to be desired. Water trickled, which made it difficult to rinse. There were also stains on the bedspread, which was disgusting. You desperately need signage that can be seen from the highway, and showing the entrance.
I like the updates, especially no carpet!
Stayed in October 2021
Reviewed: September 15, 2021
Sharon
United States of AmericaBreakfast😒. Front desk said city refused to let them serve buffet. Lock on door difficult to open/close
Clean, comfortable, price, good wifi
Stayed in September 2021
Reviewed: September 13, 2021
Gregory
United States of AmericaThe property was a little difficult to locate.
Although it was an older property, there were a lot of nice touches in the decor.
Stayed in September 2021
Reviewed: September 12, 2021
Joshua
United States of AmericaNext door neighbor sitting in door all hours smoking cigarettes and loud talking... construction next door ( nothing super 8 can do about that)
I liked the remodeled rooms and the courtesy
Stayed in September 2021
Reviewed: September 7, 2021
Karen
United States of AmericaOur rooms were not ready when we checked in at 530pm. There were no clean towels or wash rags in our rooms
Stayed in September 2021
Reviewed: August 26, 2021
Nila
United States of AmericaHole in the bathroom door. Woke up to a nonfunctional coffee maker. Girl on staff told me I had to wait for the other girl to come in.
Room was clean and comfortable. Very convenient location for my needs.
Stayed in August 2021
Reviewed: August 22, 2021
Holly
United States of AmericaClean with comfortable beds- friendly staff
Stayed in August 2021
Reviewed: August 16, 2021
Dave
United States of AmericaDemolition was happening adjacent to the hotel.
The rooms were clean and the beds were comfortable. The hotel was conveniently located and well-priced.
Stayed in August 2021
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