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Reviews of Quality Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2011 N Kingshighway St, Cape Girardeau, 63701, United States

#10 of 12 hotels in Cape Girardeau

Guests' Choice

Review Score

Based on 193 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.9

  • Location

    7.6

  • Facilities

    6.5

  • Staff

    7.5

  • Value for money

    6.7

  • Free Wifi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 6, 2025

    5.0
    Clean room, great location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very disappointing , pool area wasn't very nice. Needs remodeling done

    Location was great, only a five minute drive to most things we did.

    Stayed in August 2025

  • Reviewed: August 23, 2025

    6.0
    Totally fine stopover on the road
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I maybe would have been happier if the price was in the $50 range. I was budget shopping so i didn't expect anything fancy but the housekeeper missed some details and the smell of the first room i stayed in made it obvious it had once been a smoking room. I don't mind at all that it's not been updated in a while. If you just want a clean bed to sleep in and working ac, they got it. If you need more than that then you should probably pay more at a fancier place. I'll stay here again if i make this same drive again.

    Easy to check in and check out. The front desk staff ladies were professional and courteous. The bed linens were clean and that's what's important. The bathroom was clean. I stayed here twice, once on each leg of my road trip. This is a totally fine place to stop over a night on the road. It's an affordable option.

    Stayed in August 2025

  • Reviewed: July 29, 2025

    6.0
    It's cheaper than most but you get what you pay for
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This hotel does not have an elevator and the pool was hot and was a little green looking.

    The room was comfortable once you got in and turned the ac on. I mightve been logging on wrong but I think you have to pay for wifi.

    Stayed in July 2025

  • Reviewed: June 30, 2025

    7.0
    Good stay, all things considered.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The phone didn't work, the wifi wouldn't connect the entire time we were there, and the bedding had stains on them.

    The pool was nice and there was no hassle with any staff or other guests.

    Stayed in June 2025

  • Reviewed: May 2, 2025

    7.0
    Comfortable, convenient, close to Jackson & trail of tears park
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    Lots of loitering around building

    Outside pool maybe next year & McDonald's close by was convenient

    Stayed in April 2025

  • Reviewed: April 7, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room had a whole in the wall, cracks on the wall and ceiling, trim off of the wall. Outlets not straight, toilet wobbly whe you sit down.

    Stayed in April 2025

  • Reviewed: January 27, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No exhaust fan in bathroom, so when taking a shower lots of moisture in room. The hallways were freezing cold. There was hair in the corners of the bathroom. There was a hole in our wall.

    Easy access to both jackson and cape

    Stayed in January 2025

  • Reviewed: August 3, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our second time here, would love if they had more breakfast options like when we first stayed there in 2019 but they stay was good location was great right down from splash park.

    Stayed in July 2024

  • Reviewed: July 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Good

    Stayed in July 2024

  • Reviewed: July 15, 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in July 2024

  • Reviewed: July 2, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Reserved a room with a king bed and one wasn't available. Had to settle for two double beds and no elevator

    Clean enough. Bathtub was patched and overall signs of a slow deterioration

    Stayed in July 2024

  • Reviewed: June 10, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool wasn’t open, and there was no advanced notice of that. The AC barely worked. The breakfast was toast or bagels. The $50 deposit that was not known about until checking in.

    Stayed in June 2024

  • Reviewed: May 28, 2024

    6.0
    The property was clean and comfortable but a hot breakfast would have went over better with men in our group.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was bad. A hot breakfast would have been nice. Especially for the men in our group of 8 couples.

    Rooms were clean and comfortable

    Stayed in May 2024

  • Reviewed: May 10, 2024

    7.0
    Hotel & room were fine. Just improve breakfast presentation and you'll be great.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was sadly lacking & poorly presented

    Comfortable and convenient. Very clean.

    Stayed in April 2024

  • Reviewed: September 10, 2023

    5.0
    Okay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Ckerk couldn't understand English very well. No elevator and we were on second floor

    Location

    Stayed in September 2023

  • Reviewed: August 28, 2023

    6.0
    It was ok. Won’t stay there again.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditioner rattled very loudly

    Very limited. Only 1 choice of yogurt flavor. Only one choice of muffin flavor. Little fresh fruit

    Stayed in August 2023

  • Reviewed: April 17, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    it needs a lot of updating and maintenance

    the staff was really friendly

    Stayed in April 2023

  • Reviewed: April 10, 2023

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    beds were rather hard. breakfast was minimal and had been there awhile.

    remodel was nice .

    Stayed in April 2023

  • Reviewed: March 4, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I wish my request for a ground level room would have been provided

    Stayed in March 2023

  • Reviewed: November 22, 2022

    7.0
    Stay was ok...
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    We stayed 3 nights and the evening staff was unpleasant to deal with. My room key kept deactivating so we had trouble getting in to our room. Every time we had to ask for help, staff made us feel like we were disturbing him.

    It was easy to find. The room was clean. The property was well kept.

    Stayed in November 2022

  • Reviewed: September 28, 2022

    5.0
    Clean hotel / professional staff/ nice breakfast area
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    When my husband requested an early check in, the FD Host gave us a different room than what we reserved. While unloading our bags in our room, I checked out the bathroom & saw it was a handicapped accessible room with a tan bath mat permanently adhered to the bathtub as well as a wood backboard(?) which I had never seen. I would not want to sit on that "stuck to the tub" bathmat, as I do not believe it could be 100% sanitary (I may be wrong on that, but it was just not appealing) I went to the FD & told her this was not the room we reserved. She agreed, but said that was all they had IF we wanted to check in early. I would have preferred that she told us upfront that we would be instead in a handicapped room, so we could have made that choice before we brought our bags in. But as she said no other rooms were ready yet, we decided to be grateful we could check in early. There was only one small wastebasket for the entire room which was too small for two nights. .There were a few visible stains on the edge of the shower curtain. But overall it was a good stay. Would stay again, but I would request a regular King Room next time!

    The front desk let us check in early which we greatly appreciated as we were in town as Vendors for the Gun Show at the Show Me Center. The King bed was very comfortable w/ good pillows. There were 3 sets of towels. The FD personnel were pleasant & professional, parking was good & the hotel overall was very clean. Breakfast area was nice with plenty of choices.

    Stayed in September 2022

  • Reviewed: July 20, 2025

    3.0
    Won't be vack
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk staff trying to charge me again after I already paid. Huge moldy wet tile in ceiling of bathroom. Bed hard as a rock.

    Low price

    Stayed in July 2025

  • Reviewed: July 17, 2025

    1.0
    Filthy
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Let me start by saying, I realize that not being from the area, I could/ should have done a bit more research on location, etc. The location of this inn is not in the best part of town, whatever, that's fine - but that does not mean basic standards of cleanliness should be neglected. I checked in with no issues and the front desk staff was very friendly and professional which is really the only positive thing I have to say. The lobby of this place was not even clean - first impressions are important when staying somewhere and this place was filthy. On the very short walk to my room I was met with the smells of mildew and marijuana (do your thing, just maybe outside?). I started to get a funny feeling when the room numbers were written on blue painters tape and there was peeling wallpaper. Immediately upon entering the room, I could tell this was very bad. The bed sheets were dirty, stained, and there were toenail clippings on the carpet between the beds. The lamp on the nightstand was all but falling over and the alarm clock was on the floor - which tells me this room wasn't serviced, or was serviced poorly. I checked out the bathroom, where I discovered the tub faucet literally hanging out of the wall. I took photos of everything, and went to the front desk to cancel my reservation. The staff was polite and did help me cancel, and almost immediately refunded my deposit which was greatly appreciated. However, for a $227 room (that is with a Genius discount), a $50 deposit and a $111 cancellation fee... this is plain crazy. Do better. I was able to book a clean room, in a better part of town at The Drury for only $40 more. The photos displayed on Booking.com are outdated, this place looks nothing like the photos - do not be deceived. I will also be disputing the cancellation fee - $111 for a room that was not cleaned, that was not utilized for more than 5 minutes by myself, is uncalled for.

    Stayed in July 2025

  • Reviewed: July 17, 2025

    3.0
    Stay elsewhere!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The halls were hot, it took the room hours to cool down and the shower was raggedy. The pool felt slimy, overall it was run down.

    The location was right by the highway so it’s convenient.

    Stayed in July 2025

Showing 1 - 25

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