Reviews of Super 8 by Wyndham Champaign 2 stars
202 West Marketview Drive, Champaign, IL 61820, United States
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Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewNot much! The room was okay but that’s it!
Breakfast was very disappointing!!!
Dear Gabriele, Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations, especially regarding breakfast. While we’re glad the room was satisfactory for your stay, we understand your disappointment and regret that we fell short compared to your previous experiences at other Super 8 locations. Please know that we are reviewing your comments with our team to improve both our breakfast offerings and overall guest satisfaction. We truly appreciate your input and hope you’ll consider giving us another opportunity to provide you with a much better stay in the future. Sincerely, Management Super 8 by Wyndham Champaign
Dear Gabriele, Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations, especially regarding breakfast. While we’re glad the room was satisfactory for your stay, we understand y… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewClose to the interstate. Room was clean. Staff friendly and helpful.
Dear Christopher, Thank you for your kind feedback! We're glad you enjoyed our convenient location, clean rooms, and friendly service. We hope to welcome you back again soon.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewI believe that this is a homeless hotel and if I knew that prior to booking I would have chosen a different facility. I'm not anti homeless and I am not a bigot. But there were families in the rooms surrounding mine and they were loud.
The staff was unfriendly didn't know how to say thank you and we're really not that helpful. One of the staff members stood outside the main door and was smoking crack. The decor was HIDEOUS.
Dear Blair, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We take all guest concerns seriously and are committed to providing a safe and comfortable environment for everyone who stays with us. While we do accommodate a wide range of travelers, including families and long-term guests, we are not a homeless shelter. We maintain policies to ensure the comfort and safety of all guests, including quiet hours and regular staff supervision. Regarding your concerns about staff behavior, we want to clarify that we have strict policies prohibiting any substance use on property, and we take such allegations very seriously. We encourage you to contact management directly with any specific details so we can properly investigate and take appropriate action. We appreciate your comments and regret that your stay did not reflect the standards we strive to maintain. Sincerely, General Manager Super 8 by Wyndham Champaign
Dear Blair, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We take all guest concerns seriously and are committed to providing a safe and comfortable environment for everyo… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewI think it's crap to book a room for 77 dollars and have 33 dollars in taxes. I will never stay at a Super 8 again.
The extra 33 dollars
Hi Roxanne, Thank you for reaching out. We’ll be in touch with you shortly to straighten everything out. Just as a quick clarification, Sales tax is a mandatory charge and does not go to the hotel or Super 8 directly. The standard tax rate in Champaign, Illinois is 13%, and we strictly follow that. We never charge more than the allowed tax rate to any of our guests.
Hi Roxanne, Thank you for reaching out. We’ll be in touch with you shortly to straighten everything out. Just as a quick clarification, Sales tax is a mandatory charge and does not go to the hotel or Super 8 directly. The standard tax rat… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe price was good.
There was not much breakfast stuff there to choose from.
Dear Hance, Dear Guest, Thank you for your feedback and for choosing to stay with us. We're glad you found our pricing to be a good value. We appreciate your comments regarding the breakfast selection and will certainly take them into consideration as we look for ways to improve the guest experience. We hope to welcome you again soon.
Dear Hance, Dear Guest, Thank you for your feedback and for choosing to stay with us. We're glad you found our pricing to be a good value. We appreciate your comments regarding the breakfast selection and will certainly take them int… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewClose to the mall my daughter lived it
Dear Dozie, Thank you for your kind words! We're so glad to hear you enjoyed our convenient location near the mall — and that your daughter loved it too! We hope to welcome you both back again soon.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewIt was quiet and the beds were comfortable
N/A
Dear Chappell, Thank you for your feedback! We're glad to hear you enjoyed a quiet stay and found the beds comfortable. We hope to welcome you back again soon!
Reviewed: 27 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewBed was soft room was clean and shower had water pressure
Nothing
Dear Amy, Thank you for your feedback! We're glad you enjoyed the comfortable bed, clean room, and refreshing shower. We hope to welcome you back for another great stay.
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewNothing
The room was disgusting! There was dried blood stains on the sheets, fecal matter ( it appeared to be that) on bathroom towels and then we pushed the 2 queen size beds together, there was all kinds of stuff on the floor. My 2 and 4 year old were trying to pick up garbage off the floor. It smelled like smoke, it was very noisy and several times someone was trying to open the door to our room. We didn't check in until after 10 pm and complained about the room the next morning. The desk clerk wax EXTREMELY rude and refused a refund or any compensation for the filthy room. She berated me for not calling the front desk at midnight. Why? You pack up 2 toddlers and my 9 month pregnant wife to stay in another dirty room? This was by far the worst experience I've ever had! I still want my $90 back!
Dear Edward, I hope this message finds you well. I sincerely apologize for the cleanliness issue you encountered during your stay at Super 8 Champaign. We strive to maintain the highest standards of cleanliness and comfort, and I regret that we did not meet those expectations on this occasion. Please know that your feedback is being taken seriously, and we are addressing the matter with our housekeeping team to ensure this does not happen again in the future. Your satisfaction is incredibly important to us, and we are committed to making improvements to provide you with the best experience possible. Once again, I apologize for any inconvenience this may have caused. If you have any further concerns or would like to discuss this in more detail, please do not hesitate to reach out to me directly. We hope to have the opportunity to welcome you back to Super 8 Champaign and provide you with the exceptional experience you deserve.
Dear Edward, I hope this message finds you well. I sincerely apologize for the cleanliness issue you encountered during your stay at Super 8 Champaign. We strive to maintain the highest standards of cleanliness and comfort, and I regret th… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewThe stool and tub piping on hall side of bathroom. No hearing the rooms next you you flushing or showering.
Stool was hard to get to flush. Bed was really tall for a short person.
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 December 2024 · Stayed in November 2024
Verified reviewReviewed: 20 November 2024 · Stayed in November 2024
Verified reviewEasy to get to my room
No automatically door!! The door bell was very loud Heard it in the middle of the night! Early in the morning
Thank you, Marry, for your exceptional rating. We truly appreciate you giving us the opportunity to showcase our hospitality. Rest assured, we will take action on the issues you mentioned in your comments.
Reviewed: 18 November 2024 · Stayed in November 2024
Verified reviewComfortable room.
Refrigerator looked clean but smelled like spoiled food.
Dear Sherman, Hearing that you had a comfortable stay is wonderful news to us. Thank you for your positive feedback, and we look forward to welcoming you back for another relaxing visit.
Reviewed: 15 November 2024 · Stayed in November 2024
Verified reviewCleanliness, kinda/friendly people,
Nothing it was great. Great location as well.
Dear Thomas, Thank you for choosing to stay with us and for your exceptional feedback. We truly appreciate your kind words and hope that we have met your expectations. We look forward to welcoming you back in the future and providing you with an even better experience.
Dear Thomas, Thank you for choosing to stay with us and for your exceptional feedback. We truly appreciate your kind words and hope that we have met your expectations. We look forward to welcoming you back in the future and providing you w… Show more
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewIt was convenient, and it is clean
Nothing else
Thank you for your kind words! We truly appreciate your excellent rating and support. We look forward to welcoming you back and making your next stay even more comfortable.
Reviewed: 26 September 2024 · Stayed in September 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified reviewIt had free parking ans that is about it.
Pretty much everything. It is run down. Pain chipping off the walls. It was dirty. Sheets were dirty. There was a dirty wash cloth on the shower hook. The TV didnt work. None of the outlets would hold our chargers. It smelled.
We are sorry we did not provide you with the quality of service you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests feel at home. I appreciate the feedback and have reviewed it with our team to foster improvements. Thank you again for your review and we hope you will consider staying with us again.
We are sorry we did not provide you with the quality of service you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we… Show more
Reviewed: 8 September 2024 · Stayed in September 2024
Verified reviewReviewed: 8 September 2024 · Stayed in September 2024
Verified reviewNice room Friendly staff
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and … Show more