he breakfast was disappointing, mostly made up of pre-packaged items. Room cleanliness was poor; there was a strong damp smell, and the bathroom ceiling paint was peeling due to moisture. The bathroom cleanliness was not sufficient.

The staff were friendly and helpful

Stayed in September 2025

Too close to the Fair grounds. The sprinkler system failed while we there. No help to get out of the building for guest was offered while the fire alarm was going off.

Very friendly and helpful staff. Everything was clean.

Stayed in July 2025

Our room was on the lower level and very humid and musty smelling. The bathroom door had been replaced with a barn door style that left a gap when closed so you could see right in. No lock either. I tried the treadmill and it was so noisy I couldn't use it.

Good price

Stayed in August 2025

The room that was originally signed to me hadn't been cleaned. There was stuff all over the floors and bathroom.

After I showed the front desk what the room looked like that I was originally assigned to me. They didn't even hesitate and assigned me a different room.

Stayed in June 2025

Better service, help with the door opener

Cheep but clean

Stayed in June 2025

I got double charged. I got charged for 5 nights and only stayed 4 nights. Don't know who to contact for a refund

They were accommodating when the first room was not good

Stayed in May 2025

We had also stayed Jan. 28 and 29th at the Baymont. My husband had forgotten his red Swiss Army Knife in our room. Once home he called and was told it had been found. He was so relieved since he'd had it for many years. The woman said she would put it away for him and next time we came to Rochester he could claim it. On our more recent visit there he asked for it at the desk and it couldn't be found, including in a safe. We were told that the woman who he had talked to was no longer employed. This, as you can imagine, was a huge disappointment for him.

See above!

Stayed in March 2025

No one around the front desk at midnight. Cards not working on lobby door after midnight. Had to figure out how to get the AC to work. Had to figure out why light switch didn't turn on lights. Loud people at 2am in hallways. Loud music being played around 2 am also. Not a lot of choices for breakfast, either out of stock or not available.

I liked the location to Graham arena

Stayed in April 2025

The heating system was very noisy. It kept turning off and on every 5-10 minutes interrupting our sleep.

Beds were very comfortable. Staff was very helpful and pleasant. We had to leave before 6:0O so did not have breakfast.

Stayed in February 2025

few breakfast options bad smell in the hall

location is great

Stayed in November 2024

Staff Couldn't unlock door to pool. Hottub still broke Had to ask for toilet paper and received one whole roll.

The beds

Stayed in November 2024

Building had a smell; like old cigarette smoke.

Great location to Mayo clinic and the price was reasonable.

Stayed in September 2024

Rare and not nice smell in the room and hallways. Not enough tables in the breakfast zone

Pool is good. Seems to be a quiet hotel

Stayed in July 2024

The desk clerk didnt act like he knew. Some places, halls werent the cleanest. Breakfast was average.

It was close to what we were doing

Stayed in June 2024

Places on 2nd floor, told no ground floor available. Then get placed in a room farthest away from the lobby. Laundry facilities weren't available, told "sorry" and referred to a local laundry mat. Never saw housekeeping the entire 5 day stay. I've stayed in Baymont 's before at other locations and thought they were very good. Very disappointed with this one. Will not stay there again.

Breakfast was adequate.

Stayed in June 2024

There was a light going out outside our window, so it flashed all night both nights.

The staff was very friendly and the breakfast was nice.

Stayed in April 2024

Requested a rollaway when I booked, did not have one for us. The bedding was scratchy

Staff were very friendly

Stayed in May 2024

Air c. Didntwork in first room.wa

Bedwas excellent

Stayed in May 2024

No coffee. Short staffed.

Location. Reasonable price. Nice rooms. Quiet.

Stayed in January 2024

Key didnt work so then we had to switch rooms The hot tub didn’t work

Stayed in November 2023

facilities are worn and tired, very limited breakfast, hotel has a bad smell in entry and hallways

price, location, staff was friendly

Stayed in August 2023

When I chkd in room not done but upgraded to diff room. Plugged sink asked to fix but didn't also asked for clean sheets/towels didn't do that either. Toilet paper placement was kinda hidden so I took it off for either access. If the request were met I'd would have given better rating.

The price

Stayed in August 2023

The staff was kind of unprofessional. I'm all for being yourself at work, but one of the staff was talking loudly on the phone, clearly having an argument with someone. It just felt like a weird thing to be able to overhear first thing in the morning. The tub drain was clogged and I didn't realize there was standing water in the tub until the next morning when I needed to shower. The hotel was outdated and wasn't super clean.

The bed was comfortable.

Stayed in July 2023

I think the drinking cups in my room had been used and probably gotten overlooked.

The convenience to medical facilities. The staff were courteous and helpful. The excessively long shower was worth every penny. Great water pressure, endless hot water, and ice cubes real close to insure a nice bedtime cocktail!

Stayed in July 2023