Reviews of Red Lion Inn & Suites Gretna - Omaha SW 2 stars
14355 Highway 31 South, Gretna, NE 68028, United States
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation
There was someone already in the room they gave us
First of all I would like to sincerely apologized for your unpleasant experience. Thanks for taking your time and posted the Review. I really appreciated all your input. With your help only we can improve our service.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe staff was very nice
hundred years old felt like it bathroom were so small we had to get in the tub to close door toilet so short yu had to be very carefully when yu sat on them yu could barley have room to get up and off
Hello, thanks for taking your time and posted your Review. I apologized for your unpleasant experience at the property. Really appreciated all your input, with your help only we can improve our service. Thanks for staying at Red Lion Inn & Suites!
Hello, thanks for taking your time and posted your Review. I apologized for your unpleasant experience at the property. Really appreciated all your input, with your help only we can improve our service. Thanks for staying at Red Lion Inn &a… Show more
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewJust started off I was charged more than what booking.com said the bedspread had nasty spots on it when I address this with the manager on duty he handed me one cheesy blanket to try and compensate knowing there was two people in the room no hot water no toilet paper the most uncomfortable bed I've ever slept on I seriously suggest you take this off your website because it is a horrible place to stay
There was nothing I liked about this if I wasn't so tired I wouldn't complained a lot more and got my money back I've never had such a bad experience through booking.com
Good morning, first of all I would like to sincerely apologized for your inconveniency. Thanks for taking your time and post the Review. I really appreciated all your input. Everyday we try our best to improve our service. With your help only we can improve our service. Thanks for staying at Red Lion Inn & Suites!
Good morning, first of all I would like to sincerely apologized for your inconveniency. Thanks for taking your time and post the Review. I really appreciated all your input. Everyday we try our best to improve our service. With your help o… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThis place was absolutely disgusting
Everything
Good morning, thanks for taking your time and posted the Review. We really appreciated all your input, with your help only we can improve our service. I apologized for your inconveniency. Thanks for staying at Red Lion Inn & Suites.
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewIt was a bed to sleep in and everything worked, shower, tv AC, fridge Friendly and accommodating when called about changing rooms due to health reasons (room was upstairs and at far end of hall. I am unable to walk that far)
No elevator for 2nd floor; carpet looked dirty, no chair in room, only place to sit was on bed; breakfast at 730 AM, there was one muffin and one donut. whatever the bed sits on, or the base, is noisy when you sit on it.
Hi Ms.Prince, First of all I would like to apologized for your inconveniency. Thanks for taking your time and post the Review. With your input only we can improve our service. Thanks for staying at Red Lion Inn & Suites.
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewClean and Comfortable
Breakfast had just a few items to choose from
Hi Peggy, thanks for taking your time and post the Review. Thanks for staying at Red Lion Inn & Suites. Hope to serve you in future.
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewLocation.
Hi Paulette, thanks for taking your time and post the Review. With your input only we can improve our service. I apologized for your unpleasant experience. Thanks for staying at Red Lion Inn & Suites.
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewMinimal effort.
Minimal choices.
Hi Thomas, thanks for taking your time and post the Review. Thanks for staying at Red Lion Inn & Suites. Hope to serve you in future.
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewIt was a great price and a nice location.
The linens were dirty and not washed prior to us staying. The breakfast only consisted of waffles and nothing else was prepared by staff. Had to ask for toliet paper because there was none in the room.
Hi Jami, thanks for taking your time and post the Review. Thanks for your input, with your input only we can improve our service. Everyday we try to improve our service. I apologized for your unpleasant experience. Thanks for staying @ Red Lion Inn & Suites.
Hi Jami, thanks for taking your time and post the Review. Thanks for your input, with your input only we can improve our service. Everyday we try to improve our service. I apologized for your unpleasant experience. Thanks for staying @ Red… Show more
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewThe location and the cleanliness
It said it had a pool when it didn’t and that was part of why we stayed there.
Good morning, thanks for taking your time and post the Review. First of all I would like to let you know that there is no POOL at our property and also it show on the web site. Thanks for staying at Red Lion Inn and Suites.
Reviewed: 19 October 2024 · Stayed in October 2024
Verified reviewStayed overnight while traveling. The place was clean and comfortable.
Hi Kathryn, thanks for taking your time and post the Review. We are glad to hear that you enjoyed your stay. Thanks for staying at Red Lion Inn & Suites, Gretna. Hope to serve you in future.
Reviewed: 4 October 2024 · Stayed in September 2024
Verified reviewBooking .co. doubled book us for 2 different rooms. The motel clerk was lying to us on a few occasions as his story changed throughout the coversation. He refused to provide managers contact info, his name and his storis changed.He promised management would contact us but it never happened. Fortunately he tried to contact booking.com to resolve the situation but Booking,com was not helpful either. We needed to go to our crefit card co to remove the charges. This all started at the website. Aa i wad confirming reservation , it went another page regarding flights and car rental. It would not return to hotel resevations and it never confirmed reservation. Therefore i called the hotel yo see if it had been processed on their enf. It had not, therefor i booked again for the 2 queens. When i arrived 5o the hotel ot was recorded that 2 bookings had been submitted (1 for a king, 1 gor a queen) when i checked my rmail, both booking did finally show up.
Good morning Ms.Nelson, I would like to sincerely apologized for your unpleasant experience. I really appreciate all your input, with your input only we can improve our service. We will definitely look into it. Thanks for staying at Red Lion Inn and Suites.
Good morning Ms.Nelson, I would like to sincerely apologized for your unpleasant experience. I really appreciate all your input, with your input only we can improve our service. We will definitely look into it. Thanks for staying at Red… Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewThe staff very kind. And they always try to do the best for our comfort.
Hi Layla, thanks for taking your time and post the Review. We are glad to hear that you enjoyed your stay. Thanks for staying at Red Lion Inn & Suites, Gretna. Hope to serve you in future.
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewNot very clean
Hi Chad, thanks for taking your time and post the Review. We really appreciate all your input with your input only we can improve our service. Thanks for staying at Red Lion Inn and Suites.
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewDid not try the breakfast, just got McDonald's across the parking lot. Location was convenient for us.
Room could have been cleaner. Something had been spilled on the bedframe and never cleaned off. We were short on towels, but just asked for more at front desk.
Hello Mr.Akers, thanks for taking your time and post the Review. We really appreciate all your input then and only we can improve our service. Thanks for staying at Red Lion Inn and Suites. Hope to see you again.
Reviewed: 20 June 2024 · Stayed in June 2024
Verified reviewReviewed: 16 June 2024 · Stayed in June 2024
Verified reviewThe room was large and CLEAN! The staff was very polite and kind.
An easy chair in the room would have been nice, also, the bathroom was a little small.
Hi Linda, thanks for taking your time and post the Review. Glad to see that you enjoyed your stay. We really appreciate all your input so we can improve our service. Thanks for staying at Red Lion Inn and Suites. Hope to see you again.