1330 Thomas Street, Hampton, VA 23369, United States
#27 of 28 hotels in Hampton
Guests' ChoiceBased on 170 hotel reviews
4.9Cleanliness
5.5
Comfort
5.9
Location
7.0
Facilities
5.3
Staff
6.2
Value for money
5.9
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 13, 2025
Russell
United StatesThe mold on ceiling in hallway, not enough channels on television. Nobody was at desk at time of early check-in
The location minus the road work. The stay was fine.
Stayed in May 2025
Reviewed: May 10, 2025
Devon
United StatesAdded an extra $20 charge on the room when I was checking in the facility. Will not return
Comfortable and clean
Stayed in May 2025
Reviewed: April 24, 2025
Akia
United StatesRun down with some renovations.
Stayed in April 2025
Reviewed: February 3, 2025
Cynthia
United StatesThe mini fridge didn’t work which I was upset about my toddler drinks milk and the snacks I bought needed to be refrigerated. The walls are really thin I could hear the upstairs people fighting late at night. And there was a couple of spiders and mosquitoes in the bathroom that I had to kill. The furniture was really wobbly as well.
I liked how big the room is and how there is a lot of things around me to do.
Stayed in January 2025
Reviewed: October 28, 2024
Nicholas
United StatesThe breakfast was poor, only a couple of cold, wrapped pastries -- and I had to ask for those!! There was no bucket for ice in the room, and only one wastebasket. The shower did not work properly, The bed was extremely high -- it was difficult for us to get up in it. We are older and it was difficult to do. Also there was no coffee maker in the room, which would have been nice. I felt the room was very overpriced!! But it was a clean place to stay for our granddaughter's wedding!.
the room was clean. but that was about it as far as the room went.
Stayed in October 2024
Reviewed: September 2, 2024
Mac
United StatesThe refrigerator had drinks from previous guest and microwave was dirty.The blanket was to thin.
The price.
Stayed in September 2024
Reviewed: July 15, 2024
Lester
United StatesRoom needed a lot of upgrades. Bad smells through out the building, vending machine not working. There was no continental breakfast that advertised. There was coffee and granola bars I was very disappointed even though I paid for 2days I only stayed 1 day I just wasn't comfortable
Location was great
Stayed in July 2024
Reviewed: July 2, 2024
Tasha
United StatesFront desk would not give me an extra blanket
That the bed was comfortable and the ac work
Stayed in April 2024
Reviewed: June 30, 2024
Lyn
United StatesI asked for a certain type of room and I didn’t get it even after I booked it
That it was clean and on the inside and the breakfast
Stayed in June 2024
Reviewed: May 6, 2024
Tomica
United StatesToo many suspicious people
Location was convenient
Stayed in May 2024
Reviewed: April 24, 2024
Paul
United StatesThe room next to mine was playing loud music much too late.
The room was nice.
Stayed in April 2024
Reviewed: April 15, 2024
Katrina
United StatesThe room looked scary looking the bathroom door had a fist print in it the main door to the room wouldn't shut u had to slam it.
I didn't know they served breakfast. The location for were I had to go was ok.
Stayed in March 2024
Reviewed: March 24, 2024
Johnny
United StatesHow to showerhead and Spicket in the shower was messed up and from hot to cold was turned upside down in the shower, but the shower didn’t have all the power because it was still coming out the flow of the bottom part. Also, the bed was closed to the wall, which you should’ve been in the middle of like most of the hotels do their stuff, but like I said, I got pictures of all that. Also, for having a non-smoking room, the sheets and stuff was smoke burn and spots on it and stuff so it really wasn’t clean like that but the day was OK. The bed was close to the wall with you. Should’ve been in the middle different things like that.
Property was OK, but it could’ve been better. I got pictures of how it looked up in there.
Stayed in March 2024
Reviewed: March 17, 2024
Ms
United StatesThe male staff member was very rude
The location
Stayed in March 2024
Reviewed: January 13, 2024
Ирина
RussiaBreakfast is poor - bar & juice
Stayed in January 2024
Reviewed: December 4, 2023
Dwight
United StatesSmell
Location
Stayed in December 2023
Reviewed: September 14, 2023
Demelien
United StatesThe scent of the room.
I didn't take breakfast. The room was smelly.
Stayed in September 2023
Reviewed: August 14, 2023
Debee
United StatesDid not have elevator to get to second floor and being handicapped
That it was clean
Stayed in August 2023
Reviewed: August 7, 2023
Cecilia
United StatesWe can't speak about the breakfast, because we didn't trust the cleanliness of the set up in the lobby, so we didn't try it. The bottom bed sheet had cigarette burns, which created a crusty surface that scratched our skin. The pillows were tiny and uncomfortable. The bottom part of the shower curtain was very moldy. The shower head really needs an upgrade. The room smelled of mildew. Apparently, the outlets on my husband's side of the bed were not grounded, so his Mac notebook charger burned. So here's the breakdown of our additional expenses: 2 pillows and cases $30, room deodorizer oil and base $15, notebook charger $80, total $125 extra. Something to keep in mind.
My husband and I booked this hotel for a weekend beach vacation for 2 nights. We couldn't afford other hotels closer to the beach, so we adjusted our expectations and knew we would't encounter luxury when we booked this hotel that was one third of the price. The room was clean enough, the bed was comfortable, the bathroom was clean. The room had a full size fridge. The owner was very pleasant, other employees not so much.
Stayed in August 2023
Reviewed: August 7, 2023
Smith
United StatesThe breakfast, they could have more selection of breakfast . They only had a granola bar and juice and coffee .
The king room was comfortable . The motel was clean
Stayed in August 2023
Reviewed: July 27, 2023
Shafaq
United StatesPoor inter net service rather the router signals were so poor, hardly it reached to our room. One night internet service link was down and we missed our monthly Zoom meeting ... There was no breakfast.....it was giving coffee and artificial juice ....no boiled egg, scramble egg , no bread etc....
Nothing special
Stayed in July 2023
Reviewed: June 8, 2023
Aaron
United StatesBuilding very outdated. Rooms need updating. Cigarette burns on linen. Pillows super flat. The male owner has no customer service skills. Doesn’t greet you or anything. But I’m sure it’s because they are used to certain types of guests that don’t care about customer service. A few people that live there long term started fighting and cursing and I could see that spooking some guests. Definitely was a good thing that I was traveling by myself because my wife wouldn’t have approved of the place at all. I just shower and sleep so this place worked for me for the one night I stayed
The cost was fair, room was clean. Hallways were clean, all appliances in the room worked.
Stayed in June 2023
Reviewed: April 24, 2023
Brenda
United StatesBedspread kept falling off during the nite due to slick sheets. Breakfast was advertised but no breakfast was provided-Just tea and coffee. A muffin would have been sufficient and there is a clear sign that states “breakfast from 6am - 9 am”. Suggest a revision to this sign is required if no breakfast is provided. No elevator.
Pillows are good.
Stayed in April 2023
Reviewed: March 20, 2023
Elizabeth
United StatesThe staff and the rooms cleaner
There was not any breakfast
Stayed in February 2023
Kamala Beach, Thailand
San Martín de los Andes, Argentina
Argostoli, Greece
Tel Aviv, Israel
Eforie Sud, Romania
Rome, Italy
Tolo, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content