Reviews of Super 8 by Wyndham Laurel 2 stars
9920 Washington Boulevard, Laurel, MD 20723, United States
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Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewDear Guest, Thank you for your feedback! We’re delighted to hear you find our staff always nice and friendly. We look forward to welcoming you back for another enjoyable stay soon. Sincerely, Hotel Manager
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewIt has a good location and the next door restaurant is excellent
The breakfast is a joke. Only Honeybuns
Dear Guest, Thank you for appreciating our convenient location and the excellent restaurant nearby. We’re glad those added to your stay. However, we’re sorry to hear the breakfast did not meet your expectations. Your feedback is valuable, and we’ll review our options to improve this experience. Sincerely, Hotel Manager
Dear Guest, Thank you for appreciating our convenient location and the excellent restaurant nearby. We’re glad those added to your stay. However, we’re sorry to hear the breakfast did not meet your expectations. Your feedback is valuable, … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGround Floor Room. Price.
Tight parking. Breakfast was coffee and packaged honey buns. Very Poor breakfast.
Dear Guest, Thank you for your feedback. We appreciate your comments on the price and location. We apologize that the breakfast did not meet your expectations and will work on offering better options to improve the guest experience. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We appreciate your comments on the price and location. We apologize that the breakfast did not meet your expectations and will work on offering better options to improve the guest experience. Since… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewEverything horrible, cheap a strong smell inside the room, dirty beds dirty bathroom, worst place I’ve been in my life is not worth what they charge
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the poor condition of the room and unpleasant experience you had. Your comments are important, and we will take immediate steps to improve cleanliness and overall quality for our guests. Sincerely, Hotel Manager
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the poor condition of the room and unpleasant experience you had. Your comments are important, and we will take immediate steps to improve cleanliness and overall … Show more
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe room was nice and large.
The room didn't have enough plugs for charging your phones and no USB stations.
Dear Gail, Thank you for your feedback! We're glad you enjoyed the spacious room. We appreciate your suggestion regarding charging options and USB ports—it's helpful input as we look to improve guest convenience. We hope to welcome you back with an even better experience next time. Sincerely, Hotel Manager
Dear Gail, Thank you for your feedback! We're glad you enjoyed the spacious room. We appreciate your suggestion regarding charging options and USB ports—it's helpful input as we look to improve guest convenience. We hope to welcome… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewLocation
They advertise they offer breakfast. It was two honeybuns and coffee no milk. I'm diabetic so I couldn't eat it. They called it a lite breakfast. Parking was shared with a restaurant. So it was a nightmare. Shower leaked and TV didn't work it kept coming in and out.
Dear Louis, Thank you for your detailed feedback. We are truly sorry to hear about the misleading breakfast, parking difficulties, and room maintenance issues. Your experience does not reflect the standards we strive to uphold. Your concerns will be shared with the team so we can address them and make necessary improvements. We appreciate you taking the time to let us know. Sincerely, Hotel Manager
Dear Louis, Thank you for your detailed feedback. We are truly sorry to hear about the misleading breakfast, parking difficulties, and room maintenance issues. Your experience does not reflect the standards we strive to uphold. Your concer… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewFor a smoking room, there were not any ashtrays. Had to go buy our own.
Dear MnSinCT, Thank you for your feedback. We’re sorry to hear there were no ashtrays provided in your smoking room—that should have been taken care of. We appreciate you bringing this to our attention and will work to ensure this detail isn’t overlooked in the future. Sincerely, Hotel Manager
Dear MnSinCT, Thank you for your feedback. We’re sorry to hear there were no ashtrays provided in your smoking room—that should have been taken care of. We appreciate you bringing this to our attention and will work to ensure this detail i… Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewLocation
Everything
Dear Michelle, Thank you for your feedback. We're truly sorry to hear that your experience was disappointing. If you're open to sharing more details, we’d appreciate the opportunity to understand what went wrong and how we can improve. Your input is important to us. Sincerely, Hotel Manager
Dear Michelle, Thank you for your feedback. We're truly sorry to hear that your experience was disappointing. If you're open to sharing more details, we’d appreciate the opportunity to understand what went wrong and how we can impr… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewClose drive to work
The fire alarm went off at 6 AM and did not stop until 8 AM. There was no fire.
Dear Guest, Thank you for your feedback. We apologize for the inconvenience caused by the fire alarm. We understand how disruptive that must have been, and we will investigate the issue to prevent it from happening in the future. We appreciate you bringing this to our attention and hope to provide a better experience next time. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We apologize for the inconvenience caused by the fire alarm. We understand how disruptive that must have been, and we will investigate the issue to prevent it from happening in the future. We apprec… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewI did not no the had breakfast
Dear Derrell, Thank you for your feedback. We apologize for the confusion regarding breakfast availability. We’ll ensure clearer communication about our amenities in the future. We appreciate your input and hope to offer you a more seamless experience on your next stay. Sincerely, Hotel Manager
Dear Derrell, Thank you for your feedback. We apologize for the confusion regarding breakfast availability. We’ll ensure clearer communication about our amenities in the future. We appreciate your input and hope to offer you a more seamles… Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in March 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewThere was a restaurant in the parking lot
Bugs bugs bugs in the room
Dear Guest, Thank you for mentioning the nearby restaurant—we’re glad the location was convenient. However, we sincerely apologize for the pest issue in your room. This is unacceptable, and we are taking immediate steps to address and resolve it to ensure a more comfortable stay for future guests. Sincerely, Hotel Manager
Dear Guest, Thank you for mentioning the nearby restaurant—we’re glad the location was convenient. However, we sincerely apologize for the pest issue in your room. This is unacceptable, and we are taking immediate steps to address and reso… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewVery bad choice. We had to stay since it was a last minute plan. Never ever go again.
Dear Guest, Thank you for your feedback. We're sorry to hear your stay did not meet expectations. While we understand it was a last-minute decision, we regret that your experience was disappointing and will work on improvements to better serve our guests in the future. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We're sorry to hear your stay did not meet expectations. While we understand it was a last-minute decision, we regret that your experience was disappointing and will work on improvements to bett… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewRooms were clean.
One roll of used toilet paper. Holes I. The bathroom wall. People sitting in front of our room smoking marijuana. Noise on the floor above us. The breakfast? What breakfast?! A cup of diluted juice, coffee and a bun. You call that breakfast?!
Dear Guest, Thank you for sharing your feedback. We're pleased to hear that you found the rooms clean, but we're sorry to learn about the other issues you encountered during your stay. We take your concerns seriously, and we will certainly address the condition of the bathroom walls and the toilet paper to ensure this doesn't happen again. We sincerely apologize for the noise disturbances and any discomfort caused by guests smoking near your room. We will reinforce our policies with staff to ensure a more peaceful environment for everyone. Additionally, we regret that our breakfast did not meet your expectations. We will be reviewing the breakfast offerings to provide a better start to our guests' day. Thank you again for your comments, and we hope to have another opportunity to serve you better in the future. Sincerely, Hotel Manager
Dear Guest, Thank you for sharing your feedback. We're pleased to hear that you found the rooms clean, but we're sorry to learn about the other issues you encountered during your stay. We take your concerns seriously, and we will c… Show more
Reviewed: 21 March 2025 · Stayed in February 2025
Verified reviewN/a
N/A
Dear Guest, Thank you for sharing your positive feedback! We are delighted to hear that you had a great stay with us. It's always our goal to provide a comfortable and enjoyable experience for all our guests, and we're glad to know that we met your expectations. We look forward to welcoming you back soon! Sincerely, Hotel manager
Dear Guest, Thank you for sharing your positive feedback! We are delighted to hear that you had a great stay with us. It's always our goal to provide a comfortable and enjoyable experience for all our guests, and we're glad to know… Show more