1287 Route 300, Newburgh, NY 12550, United States
#8 of 10 hotels in Newburgh
Guests' ChoiceBased on 256 hotel reviews
4.6Cleanliness
5.2
Comfort
5.3
Location
7.0
Facilities
5.0
Staff
6.9
Value for money
5.4
Free WiFi
7.0
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End of dialog contentReviewed: 26 June 2025
Brinker
United StatesRoom smelled like car air freshener, no alarm clock. Fridge barely got cold freezer didn't freeze my Ice pack in 6 hrs.
Night time associate was very nice and helpful
Stayed in June 2025
Reviewed: 26 March 2025
Chris
United StatesThe facilities were less than acceptable and unfortunately I will not consider th establishment again. I've been to quite a few hotel of similar caliber and this rates low among them. Sorry just being honest. The only thing that I enjoyed about the place was that they had a vintage photo large format above the bed.
The staff was helpful and informative very pleasant and responsive to needs. They accommodate tge requests for towels and such. So I had no issue with the management staff interactions.
Stayed in March 2025
Reviewed: 23 February 2025
Ryan
United StatesRoom was very dirty on arrival. Bathroom fixtures, wall decorations, and counters were visibly dirty. Tub was grimy and shower head is in desperate need of a cleaning. Whole room was worn down and uncared for. The so called "complimentary breakfast" was a basket of oatmeal packets, a dirty microwave, and stall coffee.
The room was very affordable and hotel is in a convenient location.
Stayed in December 2024
Reviewed: 10 December 2024
Rodriguez
United StatesKey card did not work on outside door...
It was a place to stay not my very 1st choice
Stayed in December 2024
Reviewed: 28 October 2024
Kristina
United StatesToilet may or may not have been clean. We had to call the desk for cups, hand soap, and towels (there were none) as well as for help with a wonky TV. Microwave did not have the glass plate in it. Whole place in need of a facelift.
Shower water was hot & bed was comfortable
Stayed in October 2024
Reviewed: 24 October 2024
Marcus
United StatesDirty, under construction, no breakfast, very poor overall, room dirty, floors sticky. I had a broken foot and had to negotiate these corridors…no soap or shampoo in the room. Pleasant attendant at front.
Stayed in September 2024
Reviewed: 24 September 2024
Anita
United StatesThey charge you a $75 cost upfront that you are not told about. No reason, no idea if you'll ever get it back. Place is dumpy & old, staff are friendly though. Sketchy all in all.
Staff was nice.
Stayed in September 2024
Reviewed: 20 August 2024
Jacqueline
United StatesThe T.V did not work properly. There was only 1 wash cloth, 2 towels. ( for 4 people). 1.5 rolls of toilet tissue. A bag was over the smoke detector. The room wreaked of cigarettes. Bathroom floor was dirty. The room was not properly prepared for 4 guests.
Staff was friendly.
Stayed in August 2024
Reviewed: 15 August 2024
Maxim
CanadaBreakfast could be better. Air conditioner has no control at all and for the person spleeping next to Air conditioner is very uncomfortable.
Location is very good
Stayed in August 2024
Reviewed: 1 August 2024
Shahid
CanadaBreakfast was not upto standard
Stayed in July 2024
Reviewed: 28 July 2024
Russell
United StatesWe had a bug infestation in the bathroom and within the sleeping quarters so was not a big fan of that had to place hot food or drinking and plastic materials in the refrigerator
The staff was very personable and accommodating
Stayed in July 2024
Reviewed: 24 January 2024
Maxwell
United StatesThe facilities were very rundown. I don't expect much from a budget hotel but this one seriously needs renovation. the beds were thankfully clean, which serviced for our short stay. Also, the "included breakfast" was barely breakfast at all: pre-pacakged muffins, yogurt, and coffee.
The concierge/attendant was welcoming and helpful. he promptly switched our room when we found that there was a problem with the one we were assigned.
Stayed in December 2023
Reviewed: 14 November 2023
Jennifer
United StatesI had NO hot water at 6 am in the morning. I ran the water for 5 minutes all the way on hot. It never reached warm, let alone hot. The TV didn't work properly. It was either a blue screen WITH sound or a picture with NO sound. We were there for 25th reunion. We were only there to change and sleep. It definitely wasn't worth the price that was changed. The "free breakfast" is a continental breakfast with 2 food items. Fig Nutons (cookie) and a piece of pound cake (individually wrapped). There was a small can of apple juice offered for beverages.
The staff
Stayed in November 2023
Reviewed: 3 November 2023
Karine
United StatesBed bugs
Stayed in October 2023
Reviewed: 2 October 2023
Jean
United StatesThe whole room needs to be inspected by the hotel manager and head of housekeeping. Please refer the previous question’s answer. No USB connection to charge phone.
The room: the refrigerator’s freezer was a block of ice, The drapes ar so old that there are many small holes on them, no soap or shampoo provided, empty toilet paper roll was empty, the lights were not working, no remote control for the television. If it wasn’t for the evening desk manager, who brought us new bulbs, TV Remote No blankets placed on the bed
Stayed in October 2023
Reviewed: 24 September 2023
Idan
IsraelThere was a bug in the window, shower was not clean
The staff were very kind!
Stayed in September 2023
Reviewed: 18 September 2023
Laurette1977
United StatesThe beds were very uncomfortable
Stayed in September 2023
Reviewed: 12 September 2023
Brian
United StatesToilet wouldn't flush. Phone wire was cut. Carpet corners of the room were dirty, dusty.
Pillows were great. Mattress was comfy too. I stood here once before and that stay completely different.
Stayed in September 2023
Reviewed: 18 June 2023
Brina
United StatesRooms need updating, there was a roach in our room.
Employees are super nice.
Stayed in June 2023
Reviewed: 13 June 2023
Sutton
United Stateswell the small refrigerator in the room was not plugged in so it took awhile to get cold & the door was broken so every time the door was open it would fall off.
The location in the area.
Stayed in May 2023
Reviewed: 28 May 2023
Mary
United StatesRun down, bed uncomfortable, 1 towel for 2 adults, very old
Parking
Stayed in May 2023
Reviewed: 24 April 2023
Nikki
United StatesThe room itself had a funny smell but after I showered my soap had the room smell better. Also the water pressure was really bad but that might’ve been just my room. It was a little dirty, the walls need a little cleaning inside the room but it was pretty much a motel room. The people attracted to this hotel and the one next door were characters.
The staff was absolutely phenomenal!! I mean really amazing. They were kind, helpful & incredibly friendly. The price was also pretty good.
Stayed in April 2023
Reviewed: 26 February 2023
Michael
CanadaRoom needs deep cleaning and redoing. Sink finish gone so looked dirty, drain corroded. Drapes worn out. No sound proofing.
Stayed in February 2023
Reviewed: 1 February 2023
Ranada
United StatesNo phone in room, some curtains not all, one lamp didn’t work, remote didn’t work for tv.
Nice size room and staff was friendly
Stayed in January 2023
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