Reviews of Super 8 by Wyndham Payson 2 stars
809 Highway 260 East, Payson, AZ 85541, United States
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe staff
The breakfast not real good
Hello Ruben, Thank you for sharing your feedback regarding breakfast and the staff during your stay. Your insights are valuable to us as they help improve the guest experience. We're glad to hear your thoughts and will share your comments with the appropriate team. If you have more details to share, please feel free to reach out to management directly, as they are always looking for ways to enhance our services. We appreciate your feedback and hope to welcome you back in the future.
Hello Ruben, Thank you for sharing your feedback regarding breakfast and the staff during your stay. Your insights are valuable to us as they help improve the guest experience. We're glad to hear your thoughts and will share your comme… Show more
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewConvenient
The manager burst into the room with no warning exclaiming someone was smoking marijuana which of course was not the case. No apologies.
Hello Brook, Thank you for sharing your experience with us. We understand that having your privacy respected is important, and we're sorry to hear that this situation disrupted your stay. Our staff is trained to address concerns in a professional manner, and we appreciate your feedback regarding their approach. Your comments will be reviewed to ensure we continually improve our guest interactions and maintain a comfortable environment for all.
Hello Brook, Thank you for sharing your experience with us. We understand that having your privacy respected is important, and we're sorry to hear that this situation disrupted your stay. Our staff is trained to address concerns in a… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe room wasn't bad, the tub was a little scratched up. NO hot water barely got lukewarm and it was that way no matter what time of day or evening.
Kayla front office person accused my boyfriend and I of smoking grass because someone complained of the smell our door was open due to us listening to the rain let me be clear were in our late 60's and early 70's no we do not smoke anything, she even told our friends staying in the room below that it was us, after she used her master key to open there room door while they were in the room without announcing herself. That is beyond acceptable, I will and so will they be contacting the owner of this hotel, complaining to Wyndham corporate, and booking.com. My friends will also be giving a bad review.
Hello Kat, Thank you for your feedback regarding your recent stay. We take guest concerns very seriously and appreciate you bringing these issues to our attention. Your experience regarding the handling of the situation and the water temperature is noted. We value your perspective as it helps inform our ongoing training and improve our services. Rest assured, your comments will be shared with the appropriate team to ensure all guests feel comfortable and welcomed.
Hello Kat, Thank you for your feedback regarding your recent stay. We take guest concerns very seriously and appreciate you bringing these issues to our attention. Your experience regarding the handling of the situation and the water tem… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe room was clean
Other guests people stood outside our door smoking pot and talking until all hours of the night.
Hello Marsha, Thank you for taking the time to share your experience. We're pleased to hear that you found your room to be clean. We take guest comfort seriously and appreciate your feedback regarding noise disturbances. Your comments will be shared with the appropriate staff to ensure a more enjoyable experience for future guests. We hope you consider staying with us again in the future.
Hello Marsha, Thank you for taking the time to share your experience. We're pleased to hear that you found your room to be clean. We take guest comfort seriously and appreciate your feedback regarding noise disturbances. Your comment… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewFast easy check in, clean and comfortable room.
Hello Carolyn , Thank you for your positive feedback! We’re glad to hear that you enjoyed a smooth check-in process and found your room to be clean and comfortable. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future.
Hello Carolyn , Thank you for your positive feedback! We’re glad to hear that you enjoyed a smooth check-in process and found your room to be clean and comfortable. Your satisfaction is important to us, and we hope to welcome you back fo… Show more
Reviewed: 5 August 2025 · Stayed in June 2025
Verified reviewFirst room toilet not working, moved into upgrade room right away
first room toilet not working and overflowed
Hello DORA, Thank you for sharing your experience with us. We appreciate your understanding while we addressed the issue with your initial room. It's great to hear that you were quickly moved to an upgraded room. Your feedback is invaluable in helping us continuously improve our services. Should you have any further concerns, please feel free to reach out to management directly.
Hello DORA, Thank you for sharing your experience with us. We appreciate your understanding while we addressed the issue with your initial room. It's great to hear that you were quickly moved to an upgraded room. Your feedback is inval… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewHaving cable was nice and made waffles and came out perfect.. Along with yogurt,muffins, and cereal..
Parking was all full but was able to park in front of lobby...was worried for a second but manager noticed and helped out
Hello Bernal, Thank you for your feedback! We're glad to hear that our manager was able to assist you with parking and that you enjoyed our cable offerings and breakfast options. It's great to know that you found the waffles and other items to your liking. We appreciate your thoughts and hope you had a pleasant stay overall.
Hello Bernal, Thank you for your feedback! We're glad to hear that our manager was able to assist you with parking and that you enjoyed our cable offerings and breakfast options. It's great to know that you found the waffles and ot… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewEasy approach.
None.
Dear Guest, Thank you for your comments. We strive to create a welcoming experience for all our guests, and it's important to us that you share your thoughts. If you have specific suggestions or details regarding your stay, please consider reaching out to our management team directly, as they would appreciate your insights to enhance future experiences. We hope you will consider us again for your next visit.
Dear Guest, Thank you for your comments. We strive to create a welcoming experience for all our guests, and it's important to us that you share your thoughts. If you have specific suggestions or details regarding your stay, please cons… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThat they have a pool and the location
The lack of parking,the noise this time,the leak in the bathroom light fixture and having to change rooms at 9pm.
Hello Glover, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our pool and location. We understand that issues like parking, noise, and room changes can be frustrating, and your experience is valuable in helping us improve. We hope to have the opportunity to welcome you back for a more seamless visit in the future, where you can fully enjoy all our amenities without concern.
Hello Glover, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our pool and location. We understand that issues like parking, noise, and room changes can be frustrating, and your experience … Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewLocation
The front desk manager was nice but the owner was horrible and made a racist comment toward my husband. Will never stay there again! The breakfast was horrible, the bathroom had dirt caked in the corners. The room was super tiny, didn't even have a coffee pot. The pool was nice but very small. The pictures are deceiving.
Hello Wendy, Thank you for your feedback regarding your recent stay. We're pleased to hear you appreciated the front desk team's service and enjoyed the pool. However, we regret to learn that certain aspects of your experience did not meet your expectations, particularly regarding cleanliness and amenities. Your comments are valuable to us as they help improve our services and provide a better experience for future guests. We hope you consider giving us another chance in the future.
Hello Wendy, Thank you for your feedback regarding your recent stay. We're pleased to hear you appreciated the front desk team's service and enjoyed the pool. However, we regret to learn that certain aspects of your experience did … Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewNot really , one of lady stuff was nice , but old man of front desk he was bad behavior 👎
Front desk man stuff
Hello Syed, Thank you for sharing your feedback regarding your experience at the front desk. We appreciate your kind words about our female staff member, and we will certainly take your comments into consideration regarding the male staff member. Our goal is to provide a welcoming atmosphere for all guests. We hope that you had a pleasant stay overall and look forward to welcoming you back in the future.
Hello Syed, Thank you for sharing your feedback regarding your experience at the front desk. We appreciate your kind words about our female staff member, and we will certainly take your comments into consideration regarding the male staff … Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewIt was good. The pool was nice and clean and we enjoyed that! The staff was super friendly. Our room was outdated but it was clean!!
The beds are not that comfortable.
Hello Tamara, Thank you for sharing your experience. We're glad to hear that you enjoyed the clean pool and found our staff to be friendly. We appreciate your feedback regarding the bed comfort and room updates, as it helps us identify areas for improvement in the future. We hope you had a pleasant stay overall and appreciate you choosing to stay with us.
Hello Tamara, Thank you for sharing your experience. We're glad to hear that you enjoyed the clean pool and found our staff to be friendly. We appreciate your feedback regarding the bed comfort and room updates, as it helps us identify… Show more