Reviews of Super 8 by Wyndham Radcliff Ft. Knox Area 1 stars
395 Redmar Boulevard, Radcliff, KY 40160, United States
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in June 2025
Verified reviewGreat location
Hello Panda, Thank you for recently staying with us. We are glad that you like our hotel's convenient location. We look forward to serving you even better on your next visit. Regards, Awa Jawo Guest Relations Associate
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewthe room was clean,
The floor in the room was kinda sticky from the cleaner used. I don't believe the mop water was changed from one room to the next. There were no VENTS in the room even the bathroom did not have an exhaust vent. The maid service did not wipe down surfaces during our entire stay. There were no grab bars in the bathroom/bathtub. We are both older thus needing additional support to enter/exit the bath tub. There is no closet or other place to hang clothing to allow wrinkles to hang out. There is no ironing board or iron to freshen clothing. The bed linens were never changed.
Hello Dan, Thank you for recently staying with us. We are glad that you liked your room. These issues will be addressed and improved on to avoid future recurrence. Our housekeeping team will be informed about the cleanliness issues, and these issues will be taken care of immediately. We look forward to serving you better on your next visit. Regards, Awa Jawo Guest Relations Associate
Hello Dan, Thank you for recently staying with us. We are glad that you liked your room. These issues will be addressed and improved on to avoid future recurrence. Our housekeeping team will be informed about the cleanliness issues, and … Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewClose to ft Knox
Old in need of updating
Hello Jennifer, Thank you for recently staying with us. We are sorry for any inconvenience you experience during your stay at our hotel. Your suggestion about updating our hotel will be highly considered and worked on. Hoping to serve you better in the future. Regards, Rohey Guest Relations Associate.
Hello Jennifer, Thank you for recently staying with us. We are sorry for any inconvenience you experience during your stay at our hotel. Your suggestion about updating our hotel will be highly considered and worked on. Hoping to serve y… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewlocation was close to Fort Knox
beds not comfortable. room need renovations
Hello Bill, Thank you for recently staying with us. We are glad that you liked the hotel's convenient location. Having a more comfortable bed would be highly considered for a more enjoyable experience We hope that you will give us another chance to serve you better in the future. Regards, Awa Jawo Guest Relations Associate
Hello Bill, Thank you for recently staying with us. We are glad that you liked the hotel's convenient location. Having a more comfortable bed would be highly considered for a more enjoyable experience We hope that you will give us an… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewNice location just minutes from Ft Knox. Bed was comfortable.
Bathroom was very gross. Rings around the entire shower and a very dirty ceiling. Bedding was not well washed. Two of our pillows still had makeup on them from the previous tenant(s). Not the cleanest hotel I have ever seen.
Hello Brian, Thank you for sharing your detailed feedback about your recent stay with us. We're glad you appreciated the location and comfort of the bed. However, we apologize for the issues you experienced with the cleanliness of the bathroom, shower, and bedding. We take these concerns seriously and will immediately address the cleanliness protocols for our rooms, including the shower and bedding. We'll also ensure that our housekeeping staff is retrained to prevent such issues in the future. We appreciate your honesty and hope to have the opportunity to serve you better in the future. Warm Regards, Huja Phatey. Guest Relations Associate.
Hello Brian, Thank you for sharing your detailed feedback about your recent stay with us. We're glad you appreciated the location and comfort of the bed. However, we apologize for the issues you experienced with the cleanliness of the… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewVery convenient to Ft Knox
Our room smelled bad, like BO it was just sour. Once in the room for a minute or so you didn’t notice it. We went and bought e air fresheners but didn’t help when you first walked in. Asked the staff to come check and they say they couldn’t smell anything. Vinyl flooring was peeling up and turned our feet black when barefoot. Room was in good shape good AC and water temp/pressure. We asked for 3 wake up calls and never got one even after complaining or staff. It was bearable but we will not be staying there again
Hello Brad, Thank you for recently staying at our hotel. We are sorry for any inconvenience you experienced during your stay. Our housekeeping and maintenance team will be informed about the flooring issue and room odor, and this matter will be taken care of immediately to avoid future recurrence. Regards, Awa Jawo Guest Relations Associate
Hello Brad, Thank you for recently staying at our hotel. We are sorry for any inconvenience you experienced during your stay. Our housekeeping and maintenance team will be informed about the flooring issue and room odor, and this matter … Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewStay was good I use this location every year.
The cleaning staff was not friendly 😒 but overall stay was good. I use this place every year. And to be honest, this was the first year that the new cleaning staff was not friendly at all.i didn't like that
Hello Deidra, Thank you for your continued loyalty and for sharing your feedback. We’re glad to hear your overall stay was good, but we’re sorry the recent change in cleaning staff affected your experience. We’ll share your comments with the team to improve our service. We look forward to welcoming you back next year! Regards, Sara Drammeh Guest Relations Associate
Hello Deidra, Thank you for your continued loyalty and for sharing your feedback. We’re glad to hear your overall stay was good, but we’re sorry the recent change in cleaning staff affected your experience. We’ll share your comments with t… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewHello Mary, We’re sorry to hear about the overbooking issue you experienced at check-in. We understand how frustrating that must have been. While we strive to prevent such situations, sometimes third-party bookings can cause challenges. We appreciate your understanding and hope to have the opportunity to welcome you in the future. Regards, Sara Drammeh Guest Relations Associate
Hello Mary, We’re sorry to hear about the overbooking issue you experienced at check-in. We understand how frustrating that must have been. While we strive to prevent such situations, sometimes third-party bookings can cause challenges. We… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewLocation
Service was poor and place was not very clean
Hello Lisa, Thank you for your feedback. We’re sorry to hear that our service and cleanliness did not meet your expectations. Your comments have been shared with our team as we work to improve. We appreciate you bringing this to our attention. Regards, Sara Drammeh Guest Relations Associate
Hello Lisa, Thank you for your feedback. We’re sorry to hear that our service and cleanliness did not meet your expectations. Your comments have been shared with our team as we work to improve. We appreciate you bringing this to our attent… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewNothing
Was charged for night wasn't there checked in on the 28th and checked out the 29th due to emergency before 11am and was still charged 182 for a night I didn't even stay and have copy receipt that only states amount money for one night but instead still was 182 taken from my account
Hello, Valued Guest, We’re sorry for the confusion and inconvenience regarding your charge. Please contact our front desk or billing department directly so we can review your reservation and resolve this issue promptly. Thank you for bringing this to our attention. Regards, Sara Drammeh Guest Relations Associate
Hello, Valued Guest, We’re sorry for the confusion and inconvenience regarding your charge. Please contact our front desk or billing department directly so we can review your reservation and resolve this issue promptly. Thank you for bring… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe staff was friendly ..good location
The floors was horrible I tripped over it being unlevel twice .not enough bathroom linen.
Hello Candice, Thank you for your feedback. We’re glad you found our staff friendly and the location convenient. We apologize for the issues with the flooring and bathroom linens and will address these to improve our guests’ experience. Regards, Sara Drammeh Guest Relations Associate
Hello Candice, Thank you for your feedback. We’re glad you found our staff friendly and the location convenient. We apologize for the issues with the flooring and bathroom linens and will address these to improve our guests’ experience. R… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewBottom floor bed was comfortable
Breakfast awful not really a continental breakfast. Really could us a remodel. Room booked for 3 only enough towels for 2guest. Not really sure if good location.
Hello Deborah, Thank you for your feedback. We’re glad you found the bed comfortable and appreciate your comments about breakfast, towels, and the room condition. We’ll work on these areas to enhance future stays. Regards, Sara Drammeh Guest Relations Associate
Hello Deborah, Thank you for your feedback. We’re glad you found the bed comfortable and appreciate your comments about breakfast, towels, and the room condition. We’ll work on these areas to enhance future stays. Regards, Sara Drammeh Gu… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewGreat staff, rooms were clean and comfortable
Hello Hutchins, Thank you for your kind words! We’re happy to hear you enjoyed our friendly staff and clean, comfortable rooms. We look forward to welcoming you back! Regards, Sara Drammeh Guest Relations Associate
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewIt was cheap.
The bathroom was dirty and the breakfast choices sucked.
Hello Gibbs, We’re sorry to hear about the issues with cleanliness and breakfast during your stay. Thank you for your feedback—we’ll work on improving these areas. Regards, Sara Drammeh Guest Relations Associate
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewEverything
Nothing
Hello Edmondson, Thank you for your positive feedback! We're glad everything met your expectations and hope to welcome you back soon. Regards, Sara Drammeh Guest Relations Associate
Reviewed: 24 May 2025 · Stayed in May 2025
Verified review