8.1

Reviews of Signature Inn San Francisco Marina District 2 stars

2440 Lombard Street, Marina District, San Francisco, CA 94123, United States

  • Maurizio

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    everything just perfect

    Property response:

    Thank you very much. Neil

    Signature Inn San Francisco Marina District
    2 September 2025
  • Jason

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Shereen

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Location

    The beds were extremely sweaty and damp that caused me to have rashes all over my skin

    Property response:

    Hello We are extremely sorry for the inconvenience experienced and we very much apologize for it. The linen company supplied brand new sheets and it was because of this and we figured out and the the has been taken care of. We promise to make your future stays memorable with some discounted rates. Hope to serve you again. Thanks Neil

    Hello We are extremely sorry for the inconvenience experienced and we very much apologize for it. The linen company supplied brand new sheets and it was because of this and we figured out and the the has been taken care of. We promise to m… Show more

    Signature Inn San Francisco Marina District
    29 August 2025
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  • Hatch

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Steve

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Good area with walkable restaurants, coffee shops and Crissy Fields close enough for a stroll. Choose for the area. The hotel is a former super 8 so dont expect too much in terms of amenities

    Needs some maintenance: tv remote did not work, bed light burned out, a/c baffles broken so could not direct air blowing directly at you while you slept; front office only allows for one party so had to wait outside a long time to speak to manager about any issue. Getting out of basement parking lot is challenge for any car bigger than compact; limited spaces

    Property response:

    Thank you for spending your precious time for the review, it is very helpful for us to stay updated. We are extremely sorry for the inconvenience experienced and we have resolved the matter and put things to place. We promise to make your future stays memorable. Thanks. Neil

    Thank you for spending your precious time for the review, it is very helpful for us to stay updated. We are extremely sorry for the inconvenience experienced and we have resolved the matter and put things to place. We promise to make your … Show more

    Signature Inn San Francisco Marina District
    24 August 2025
  • Brandi

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Clean. Access to variety of stores and restaurants all within walking distance. Friendly front counter staff.

    Bathroom was a little funky. Soap dispenser for the shower is by the toilet. Cabinet to get to the fridge was very squeaky and loud. Fridge seemed to be not working well. Parking is extremely minimal and very tight.

    Property response:

    Thank you so much. Neil

    Signature Inn San Francisco Marina District
    20 August 2025
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  • Anonymous

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Midori

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    The front desk and the staff were excellent! They were very helpful and accommodated us with the early check-in! Gave us all the useful information, etc.

    We wish they had an elevator! Just a minor inconvenience to go up one floor. The view from the room was not that great, but the location of this hotel was excellent as it is very close to the many scenic sites that you can visit on foot, and many restaurants and shops.

    Property response:

    Thank you so much. Neil

    Signature Inn San Francisco Marina District
    17 August 2025
  • Michelle

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review

    Location was great. The roof top was super cute

    We liked everything only thing we hated was that there is no elevator

    Property response:

    Thank you so much. Neil

    Signature Inn San Francisco Marina District
    13 August 2025
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  • Angelique

    Reviewed: 13 August 2025 · Stayed in June 2025

    Verified review

    The rooms are very nice and up to date. Comfortable bed nice size tv and bathroom

    Property response:

    Thank you so much. Neil

    Signature Inn San Francisco Marina District
    13 August 2025
  • Seanpatrick

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Very nice location just inside the City. Close walking distances to palace of fine art and other points of interest. Very clean and comfortable! Outside patio and flowers outside are a great touch. Parking was a breeze.

    Property response:

    Thank you so much. Neil

    Signature Inn San Francisco Marina District
    13 August 2025
  • 7.0 Good
    Alexis

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Lenin

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review

    The first room we were assigned was dirty, so we requested a change. The second room had an unpleasant odor, but we decided to stay due to having driven nearly 10 hours. However, during the night I saw two cockroaches, which we found completely unacceptable. As a result, we decided to cancel the second night of our reservation.

    The cleanliness of the place was terrible, and the bed was not comfortable. The only acceptable aspect was the staff.

    Property response:

    Thank you for posting your review, We apologize for the inconvenience experienced by you and are extremely sorry that you encountered something like that. We pest control our property on a monthly basis and steps have been taken for its remedy. We promise to make your future stays memorable and economical as well if you wish to book again you can call the front desk and we shall discount you stay. Thanks Neil

    Thank you for posting your review, We apologize for the inconvenience experienced by you and are extremely sorry that you encountered something like that. We pest control our property on a monthly basis and steps have been taken for its rem… Show more

    Signature Inn San Francisco Marina District
    8 August 2025
  • Julie

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    I recently stayed at this hotel and had a truly wonderful experience! From the moment I arrived, I was greeted by a warm and attentive staff who made sure everything was to my liking. The level of hospitality here is impressive—each staff member went out of their way to ensure I felt comfortable and well taken care of. One standout moment occurred when I had an issue with the television. For some reason, I couldn’t change the channel, and instead of just sending someone, the husband and wife team who run the hotel both came to my room to assist. They quickly resolved the issue and made sure everything was working perfectly. Their dedication to guest satisfaction was truly above and beyond! The hotel itself is spotless. The rooms are kept meticulously clean, and the common areas are just as pristine. It was clear that attention to detail is a top priority here, and it made the stay even more enjoyable. Overall, I couldn’t have asked for a better experience. Between the exceptional service, the welcoming staff, and the cleanliness of the hotel, I would highly recommend this property to anyone looking for a comfortable and memorable stay!

    Limited parking but there’s parking on the street, just look at the parking signs to avoid a parking ticket

    Property response:

    Dear Julie, Thank you so much for sharing such a thoughtful and detailed review!  We’re delighted to hear that you had a wonderful experience with us.  It was truly our pleasure to assist with the television issue, and we’re so glad you felt well taken care of throughout your stay. Your kind words about our hospitality and cleanliness mean the world to us.  We take great pride in maintaining a welcoming environment and ensuring every guest feels at home. We appreciate you also mentioning the street parking tip—that’s a helpful note for future guests.  Thank you again for your recommendation, and we hope to welcome you back soon for another memorable stay! Thank You, Signature Inn San Francisco Management

    Dear Julie, Thank you so much for sharing such a thoughtful and detailed review!  We’re delighted to hear that you had a wonderful experience with us.  It was truly our pleasure to assist with the television issue, and we’re so glad you fe… Show more

    Signature Inn San Francisco Marina District
    7 August 2025
  • Megan

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Very clean, great location.

    Property response:

    Thank you for your great response Neil

    Signature Inn San Francisco Marina District
    5 August 2025
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  • William

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
  • Nicholas

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
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  • Ladydarvill

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
    Property response:

    THANKS FOR TAKING OUT YOUR VALUABLE TIME FOR THE REVIEW, WE APOLOGIZE FOR THE INCONVENIENCE EXPERIENCED IN ANY FORM AND PROMISE TO MAKE YOUR FUTURE STAYS MEMORABLE. NEIL

    Signature Inn San Francisco Marina District
    28 July 2025
  • Anthony

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Anat

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Close to public transportation so you don't have to move the car. There is parking on site, the wifi was good.

    Small room, small beds, not spacious enough for 4 people. No elevator, we were on the 3rd floor and bringing equipment and luggage up was inconvenient. The ice machine was broken.

    Property response:

    THANK YOU FOR POSTING YOUR VIEWS, THEY ARE VERY IMPORTANT. WE APPRECIATE YOU RATING US GOOD. THANKS NEIL

    Signature Inn San Francisco Marina District
    27 July 2025
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  • Guo

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    I woke up covered in bug bites. Disgusting.

    Property response:

    Thank you for taking the time to share your feedback. However, we were unable to locate a reservation under your name or any record of a stay with us. If your review was intended for another property, we kindly ask that you consider updating it so it reaches the correct location. If you believe this may be an error, we’d be happy to look into it further—please feel free to contact us directly at 415-922-0244. We take all feedback seriously and strive to ensure an excellent experience for every guest who visits us.

    Thank you for taking the time to share your feedback. However, we were unable to locate a reservation under your name or any record of a stay with us. If your review was intended for another property, we kindly ask that you consider updati… Show more

    Signature Inn San Francisco Marina District
    28 July 2025
  • Susan

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    The owner was terrific - flexible with check in. Friendly. The room was clean and super comfortable beds. Lovely patio to sit on. Near things we were interested in. Near Palace Theatre which we walked to for a show. Easy to park.

    No elevator- stairs tough. No refrigerator. Hair dryer could be more functional.

    Property response:

    THANKS NEIL

    Signature Inn San Francisco Marina District
    22 July 2025
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  • Austrotraveller

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Room was clean and apparently renovated some time ago

    small room, no elevator, small and few parking spaces, cold floor

    Property response:

    THANKS. NEIL

    Signature Inn San Francisco Marina District
    21 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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