Reviews of Quality Inn 2 stars
101 Mallard Street, Sulphur, LA 70665, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewCleanliness and nice area. Love being on 1st floor no elevator or stairs.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewShowers were not good. No water pressure and the shower heads are cheep and no good. The TV channels suck. Don't get hardly any channels...
Dear Guest, We sincerely apologize that your stay did not meet your expectations. We regret the issues you experienced with the shower and TV channels. Your feedback is valuable, and we will review these concerns to improve our facilities and provide a better experience for future guests. Sincerely, Hotel Manager
Dear Guest, We sincerely apologize that your stay did not meet your expectations. We regret the issues you experienced with the shower and TV channels. Your feedback is valuable, and we will review these concerns to improve our facilities … Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe complimentary breakfast that they charge you for what's old and stale.
Dear Guest, Thank you for your feedback. We are sorry to hear the breakfast did not meet your expectations and appreciate you bringing this to our attention. Your comments will be shared with our team as we work to improve. We hope to provide a better experience on your next visit. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We are sorry to hear the breakfast did not meet your expectations and appreciate you bringing this to our attention. Your comments will be shared with our team as we work to improve. We hope to prov… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewNo bathtub mats , they were very slippery and I almost fell and hurt myself. Even after I asked the front desk for one they did not get me one. Accident waiting to happen, along with a lawsuit.
Dear Larry, Thank you for your feedback. We sincerely regret the concern you experienced regarding bathtub safety. Your comments are important and will be shared with our team to help prevent future issues. Guest safety is very important to us, and we appreciate your bringing this to our attention for improvement. Sincerely, Hotel Manager
Dear Larry, Thank you for your feedback. We sincerely regret the concern you experienced regarding bathtub safety. Your comments are important and will be shared with our team to help prevent future issues. Guest safety is very important t… Show more
Reviewed: 4 July 2025 · Stayed in April 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewclean and comfortable
the breakfast buffet wasn’t much
Dear Monica, Thank you for your kind words about the cleanliness and comfort of your stay. We're glad you had a pleasant experience. We appreciate your feedback regarding the breakfast buffet and will work on enhancing our offerings to better meet guest expectations. Sincerely, Hotel Manager
Dear Monica, Thank you for your kind words about the cleanliness and comfort of your stay. We're glad you had a pleasant experience. We appreciate your feedback regarding the breakfast buffet and will work on enhancing our offerings to… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewFriendly staff no problems booking and paying. Nice clean comfortable bed
No elevator , Big bright light right outside my window. Permanent marker around the sink apparently from plumbing installation.. I make note of it simply because I don't want to be charged for putting permanent marker around the sink
Dear RoxanneSterling, Thank you for your thoughtful feedback. We are glad you found the bed comfortable and appreciated the friendly service. Your note about the light and the marker near the sink is helpful and will be addressed. We always want our guests to feel at ease and enjoy a worry-free stay. Sincerely, Hotel Manager
Dear RoxanneSterling, Thank you for your thoughtful feedback. We are glad you found the bed comfortable and appreciated the friendly service. Your note about the light and the marker near the sink is helpful and will be addressed. We alway… Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewThe location and the cleaners.
They came in and got my towels and didn't replace them. But thanks to the nice young lady at the front desk. She was nice and brought me some.
Dear Guest, Thank you for your feedback. We're glad you appreciated the location and the helpful front desk staff. We apologize for the oversight with your towels and will address this with our housekeeping team to ensure better service moving forward. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We're glad you appreciated the location and the helpful front desk staff. We apologize for the oversight with your towels and will address this with our housekeeping team to ensure better servic… Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewQuite nice and relaxing everything was clean beds were comfortable as well.
No complaints
Dear Briggs, Thank you for your positive feedback. We are pleased you found the stay affordable, clean, and relaxing with comfortable beds. It is rewarding to know you had no complaints. We appreciate your visit and look forward to providing another great experience in the future. Sincerely, Hotel Manager
Dear Briggs, Thank you for your positive feedback. We are pleased you found the stay affordable, clean, and relaxing with comfortable beds. It is rewarding to know you had no complaints. We appreciate your visit and look forward to providi… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in March 2025
Verified reviewthe room was huge and the best was soft and tall
the bed was too tall for older people and short ones, the doors to the hall had large gaps so we could hear and see under, no elevator
Dear Briley, Thank you for your feedback. We're glad you found the room spacious and the bed comfortable. We apologize for the inconvenience caused by the bed height, door gaps, and lack of an elevator. Your comments are important and have been shared with our team for review as we work to improve guest comfort. We appreciate your stay with us. Sincerely, Hotel Manager
Dear Briley, Thank you for your feedback. We're glad you found the room spacious and the bed comfortable. We apologize for the inconvenience caused by the bed height, door gaps, and lack of an elevator. Your comments are important and … Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewLocation
Dear Guest, Thank you for your feedback! We’re glad you enjoyed the quiet atmosphere and convenient location. We hope to welcome you back for another peaceful stay soon! Sincerely, Hotel Manager
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewEasy access
N/a
Dear Guest, Thanks for the great feedback! We're thrilled you found everything top notch and appreciated the easy access. We'll definitely take your note about breakfast into consideration—always looking to improve. Hope to welcome you back soon! Sincerely, Hotel Manager
Dear Guest, Thanks for the great feedback! We're thrilled you found everything top notch and appreciated the easy access. We'll definitely take your note about breakfast into consideration—always looking to improve. Hope to welcome… Show more
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewLocation was good. Staff was friendly
It really wasn’t cleaned the floors were very dirty, the bed was extra hard, the air conditioning unit had black mildew on it,
Dear Guest, Thank you for your feedback. We're glad you found our staff friendly and the location convenient. However, we sincerely apologize for the cleanliness issues, uncomfortable bed, and mildew on the air conditioning unit. Your concerns will be addressed with our housekeeping and maintenance teams to ensure improvements. We appreciate your input and regret that we did not meet your expectations. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We're glad you found our staff friendly and the location convenient. However, we sincerely apologize for the cleanliness issues, uncomfortable bed, and mildew on the air conditioning unit. Your … Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewGirl at the desk was friendly
wifi didn't reach my end of the building. Had heavy bags which had to be carried upstairs. Girl at the desk was friendly but the man and woman who seemed to be managers never smiled, never made eye contact or acknowledged guest presence in any way. Breakfast is good if you love sugar.
Dear Guest, Thank you for your feedback. We're glad to hear that the front desk staff was friendly, but we sincerely apologize for the WiFi issues, lack of assistance with heavy bags, and the unwelcoming demeanor of our management. We also appreciate your thoughts on breakfast and will take them into consideration. Your input is valuable, and we regret that we didn’t meet your expectations. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We're glad to hear that the front desk staff was friendly, but we sincerely apologize for the WiFi issues, lack of assistance with heavy bags, and the unwelcoming demeanor of our management. We … Show more