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Reviews of Super 8 by Wyndham Upland Ontario CA 2 stars

1282 West 7th Street, Upland, CA 91786, United States

#2 of 2 hotels in Upland

Guests' Choice

Review score

Based on 409 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.5

  • Location

    7.0

  • Facilities

    6.2

  • Staff

    7.2

  • Value for money

    6.6

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 3 September 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Found 2 roaches in room. I had called prior to booking the room to ask if pets were allowed. They told me yes, then when we tried to stay again they wanted to charge us deposit because they don’t allow pets. They’re breakfast was old juice and oatmeal

    The rooms were spacious and beds were comfortable

    Stayed in August 2025

  • Reviewed: 24 August 2025

    5.0
    Ehhhh
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cockroaches in the bathroom and the needle and used condom in the parking lot.

    Beds were comfortable and I had a roof over my head. Parking lot was well lit and nothing got stolen

    Stayed in August 2025

  • Reviewed: 11 August 2025

    5.0
    Very nice staff the facility can use some updating.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When I walked into the room, there was scuff marks all over the trim. There was also interesting stains on the walls. Paint was peeling in the bathroom. the bottom of the tub was questionable. I’ve paid lower for a cleaner looking motel. (NOTE: the sheets were washed, and the floor was mopped before we went in… The only issue was the walls and the bathroom.)

    The staff is absolutely amazing. The front desk lady was very kind. The location was also very good however, there was a lot of interesting people around(possibly unhoused).

    Stayed in August 2025

  • Reviewed: 3 August 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hotel employees need to try to say something to non guests around the hotel

    Location was okay…

    Stayed in June 2025

  • Reviewed: 11 July 2025

    7.0
    Good!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Not to have a better breakfast!!

    Near different locations, retailers

    Stayed in July 2025

  • Reviewed: 22 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Location

    Stayed in May 2025

  • Reviewed: 22 April 2025

    5.0
    It was just OK.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room had very large numbers engraved on the floor that nobody bothered to paint over it or better yet cover it somehow. The numbers were 666. It made me very uneasy staying there. Also I could not understand the lady at the front desk. Not friendly at all, never smiled.

    Stayed in April 2025

  • Reviewed: 17 April 2025

    5.0
    Unruly Neighbors; Safety Jeopardized
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The first evening, the guests either next to us, or above us engaged in a very loud, aggressive argument. F-bombs abundant not pleasant. Unfortunately, by the second night, my spouse had a medical emergency and was admitted to ER. I returned to your facilities for the night. The neighboring guests fought continually, a lady was crying hysterically, and people were bouncing off the walls. I finally took refuge in the bathtub, expecting shots to be fired. I did not call it in for fear they would redirect their anger to me. The next day, when I was notified that I could pick up my spouse, I discovered the shower was broken. He had been exposed to contagious diseases, and we could not even shower. I was more than happy to leave.

    Location. When visiting the area the location is central to our activities, and has always been a good choice for us.

    Stayed in April 2025

  • Reviewed: 27 March 2025

    7.0
    High-quality hotel.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The staff are friendly. . The location is near a shopping center and food place. The room was clean and quiet. I would recommend to friends and family. My next visit to the area i will surely book.

    Stayed in March 2025

  • Reviewed: 21 February 2025

    6.0
    Had a great time until the end amd left with a bad taste and won't be a patron of this location ever
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The manager was very unreasonable and actually rude and condescending, after staying ten days straight in a mid tier room I had trouble with my debit card, my banks whole system had crashed and was out of my control and impossible to prepare for. I woke up expecting to just pay another day as I had been doing, however the manager was totally confrontational about it and condescending and even threatened to call police because I was taking a long time to check out. I was there ten days and not planning to leave so I wasn't nearly ready to check out, I expressed that it was a problem out of my control and even showed him my bank statement highlighting the necessary funds were in there. He didn't care at all and only became more aggressive. I didn't receive my deposit back despite leaving the room in perfect shape and I ended up going to a different motel later that day once my debit card was working again. Based on this experience I will not return to that location and another one also partners with Wyndham which Ill tell you about in that motels email

    The breakfast is a joke and shouldn't be advertised at all, I liked the quiet and most of the staff,

    Stayed in January 2025

  • Reviewed: 19 November 2024

    6.0
    It was nice but roaches kept coming in and out of our room and the door isn’t shut all the way to the floor u car look u
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The roaches

    The price

    Stayed in October 2024

  • Reviewed: 12 November 2024

    6.0
    It was afgordable
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Idk

    Idk

    Stayed in November 2024

  • Reviewed: 19 October 2024

    5.0
    Necessary. A little scary. I checked in at 3am Tues 10/15. Stayed until Friday 10/18. The room was nice at first
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The crackheads

    The staff

    Stayed in October 2024

  • Reviewed: 10 August 2024

    5.0
    It served it's purpose.
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rough end of town. I was fearful for my vehicle havingbto park near vehicle in the attached photo. The room had an odd odor.

    N/A

    Stayed in August 2024

  • Reviewed: 9 August 2024

    5.0
    Should I get my 50 back from the hotel? Or it's gonna?
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The roaches and the fact that the female behind the counter had said I didn't pay the extra 50$ deposit, but I know for a fact that the white chubby guy who works nights had said i was paying a deposit an that I'd get it back during checkout, i asked so i think she just kept for herself! I paid 197 cash

    The pool

    Stayed in August 2024

  • Reviewed: 23 July 2024

    6.0
    Ok.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was some awful tenants screaming and doing drugs in the middle of the night keeping us up. The rooms weee old, falling apart and not well ventilated.

    It was close to the funeral we came here for. The kids enjoyed the pool to cool off.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We did have to kill two cockroaches on our two Night stay. The towels were small and very thin.

    I liked that the room had a fridge

    Stayed in July 2024

  • Reviewed: 1 July 2024

    6.0
    All in all, a pleasant stay. Good value for the room, considering its location.
    • Solo traveller
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Tub was extremely slippery… I had to throw a towel down inside the tub before I could shower so it was not so slippery

    Excellent air conditioning… With AC on high, I could turn the room into a meat locker, which is the way I like it

    Stayed in June 2024

  • Reviewed: 13 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty baseboards cigarette burns in duvet and it had a weird smell

    There was a bed

    Stayed in June 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast options

    Stayed in April 2024

  • Reviewed: 2 May 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Lukewarm shower.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    6.0
    Great Value, needs more internal cleaning. Walls, flooring etc
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room was dirty

    Good area , quick booking

    Stayed in March 2024

  • Reviewed: 17 March 2024

    5.0
    Convenient
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not clean maid stated “ too hard to keep up with floors “ so she gave me a mop and said u can mop it myself. Water was leaking from the sink .

    Close to restaurants and family

    Stayed in February 2024

  • Reviewed: 17 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    breakfast! was not!

    Stayed in March 2024

Showing 1 – 25

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