1282 West 7th Street, Upland, CA 91786, United States
#2 of 2 hotels in Upland
Guests' ChoiceBased on 409 hotel reviews
6.0Cleanliness
6.4
Comfort
6.5
Location
7.0
Facilities
6.2
Staff
7.2
Value for money
6.6
Free WiFi
7.9
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End of dialog contentReviewed: 3 September 2025
Kelvin
United StatesFound 2 roaches in room. I had called prior to booking the room to ask if pets were allowed. They told me yes, then when we tried to stay again they wanted to charge us deposit because they don’t allow pets. They’re breakfast was old juice and oatmeal
The rooms were spacious and beds were comfortable
Stayed in August 2025
Reviewed: 24 August 2025
William
United StatesCockroaches in the bathroom and the needle and used condom in the parking lot.
Beds were comfortable and I had a roof over my head. Parking lot was well lit and nothing got stolen
Stayed in August 2025
Reviewed: 11 August 2025
Jackie
United StatesWhen I walked into the room, there was scuff marks all over the trim. There was also interesting stains on the walls. Paint was peeling in the bathroom. the bottom of the tub was questionable. I’ve paid lower for a cleaner looking motel. (NOTE: the sheets were washed, and the floor was mopped before we went in… The only issue was the walls and the bathroom.)
The staff is absolutely amazing. The front desk lady was very kind. The location was also very good however, there was a lot of interesting people around(possibly unhoused).
Stayed in August 2025
Reviewed: 3 August 2025
Tomoo
United StatesThe hotel employees need to try to say something to non guests around the hotel
Location was okay…
Stayed in June 2025
Reviewed: 11 July 2025
Perez
United StatesNot to have a better breakfast!!
Near different locations, retailers
Stayed in July 2025
Reviewed: 22 June 2025
Marquez
United StatesBreakfast
Location
Stayed in May 2025
Reviewed: 22 April 2025
Grace
United StatesThe room had very large numbers engraved on the floor that nobody bothered to paint over it or better yet cover it somehow. The numbers were 666. It made me very uneasy staying there. Also I could not understand the lady at the front desk. Not friendly at all, never smiled.
Stayed in April 2025
Reviewed: 17 April 2025
Barbara
United StatesThe first evening, the guests either next to us, or above us engaged in a very loud, aggressive argument. F-bombs abundant not pleasant. Unfortunately, by the second night, my spouse had a medical emergency and was admitted to ER. I returned to your facilities for the night. The neighboring guests fought continually, a lady was crying hysterically, and people were bouncing off the walls. I finally took refuge in the bathtub, expecting shots to be fired. I did not call it in for fear they would redirect their anger to me. The next day, when I was notified that I could pick up my spouse, I discovered the shower was broken. He had been exposed to contagious diseases, and we could not even shower. I was more than happy to leave.
Location. When visiting the area the location is central to our activities, and has always been a good choice for us.
Stayed in April 2025
Reviewed: 27 March 2025
Haynes
United StatesThe staff are friendly. . The location is near a shopping center and food place. The room was clean and quiet. I would recommend to friends and family. My next visit to the area i will surely book.
Stayed in March 2025
Reviewed: 21 February 2025
Nicki
United StatesThe manager was very unreasonable and actually rude and condescending, after staying ten days straight in a mid tier room I had trouble with my debit card, my banks whole system had crashed and was out of my control and impossible to prepare for. I woke up expecting to just pay another day as I had been doing, however the manager was totally confrontational about it and condescending and even threatened to call police because I was taking a long time to check out. I was there ten days and not planning to leave so I wasn't nearly ready to check out, I expressed that it was a problem out of my control and even showed him my bank statement highlighting the necessary funds were in there. He didn't care at all and only became more aggressive. I didn't receive my deposit back despite leaving the room in perfect shape and I ended up going to a different motel later that day once my debit card was working again. Based on this experience I will not return to that location and another one also partners with Wyndham which Ill tell you about in that motels email
The breakfast is a joke and shouldn't be advertised at all, I liked the quiet and most of the staff,
Stayed in January 2025
Reviewed: 19 November 2024
Nadia
United StatesThe roaches
The price
Stayed in October 2024
Reviewed: 12 November 2024
Palacios
United StatesIdk
Idk
Stayed in November 2024
Reviewed: 19 October 2024
Teresa
United StatesThe crackheads
The staff
Stayed in October 2024
Reviewed: 10 August 2024
Tom
United StatesRough end of town. I was fearful for my vehicle havingbto park near vehicle in the attached photo. The room had an odd odor.
N/A
Stayed in August 2024
Reviewed: 9 August 2024
Abeyta
United StatesThe roaches and the fact that the female behind the counter had said I didn't pay the extra 50$ deposit, but I know for a fact that the white chubby guy who works nights had said i was paying a deposit an that I'd get it back during checkout, i asked so i think she just kept for herself! I paid 197 cash
The pool
Stayed in August 2024
Reviewed: 23 July 2024
Margaret
United StatesThere was some awful tenants screaming and doing drugs in the middle of the night keeping us up. The rooms weee old, falling apart and not well ventilated.
It was close to the funeral we came here for. The kids enjoyed the pool to cool off.
Stayed in July 2024
Reviewed: 2 July 2024
Veronica
United StatesWe did have to kill two cockroaches on our two Night stay. The towels were small and very thin.
I liked that the room had a fridge
Stayed in July 2024
Reviewed: 1 July 2024
Jeff
United StatesTub was extremely slippery… I had to throw a towel down inside the tub before I could shower so it was not so slippery
Excellent air conditioning… With AC on high, I could turn the room into a meat locker, which is the way I like it
Stayed in June 2024
Reviewed: 13 June 2024
Quast
United StatesDirty baseboards cigarette burns in duvet and it had a weird smell
There was a bed
Stayed in June 2024
Reviewed: 16 May 2024
Arana
United StatesBreakfast options
Stayed in April 2024
Reviewed: 2 May 2024
William
United StatesLukewarm shower.
Stayed in April 2024
Reviewed: 26 March 2024
Priscilla
United StatesRoom was dirty
Good area , quick booking
Stayed in March 2024
Reviewed: 17 March 2024
Vanessa
United StatesNot clean maid stated “ too hard to keep up with floors “ so she gave me a mop and said u can mop it myself. Water was leaking from the sink .
Close to restaurants and family
Stayed in February 2024
Reviewed: 17 March 2024
Karin
Netherlandsbreakfast! was not!
Stayed in March 2024
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