Reviews of Super 8 by Wyndham Upland Ontario CA 2 stars

I think the breakfast was great that's a very kind gesture very thought of the staff at this location,i felt very safe there.

There wasn't a real access to the pool,

The rooms were spacious and beds were comfortable

Found 2 roaches in room. I had called prior to booking the room to ask if pets were allowed. They told me yes, then when we tried to stay again they wanted to charge us deposit because they don’t allow pets. They’re breakfast was old juice and oatmeal

NOTHING

COCKROACHES EVERYWHERE!!! We checked into the room around 8:00pm and everything was fine. I woke up around 1:00am to use the bathroom and when the light was turned on the room was infested with over 100 COCKROACHES! floor to ceiling. it was like something out of a horror movie. This is a public health concern and the proprietor should not have knowingly allowed me to occupy this space. With the amount of Cockroaches present there is no way that a dutiful staff could not be aware of this. If cockroaches don't bother you than book a room here at your own risk, otherwise don't book here.

Beds were comfortable and I had a roof over my head. Parking lot was well lit and nothing got stolen

Cockroaches in the bathroom and the needle and used condom in the parking lot.

I did not stay at the property and still pending a reimbursement for the pending charges with Affirm. First of all this was the wrong location and I attempted to cancel my booking within 15 minutes and this still has not been resolved. The front desk employee was so rude and wanted to charge me even though I had already processed everything with booking. I did not feel safe, the front desk employee was VERY aggressive and I am a 4’10 female and did not trust the transaction. While I was there he was able to scare off two potential customers with his unfriendliness, disrespect and unwillingness to help and assist the individuals reserving a room. This man made a really bad day turn into a terrible day and left me with no place to stay but my car. Please reimburse the charges. This day was very unpleasant and I feared to stay on this grounds due to the employee.

I did not stay at the property and still pending a reimbursement for the pending charges with Affirm. First of all this was the wrong location and I attempted to cancel my booking within 15 minutes and this still has not been resolved. The front desk employee was so rude and wanted to charge me even though I had already processed everything with booking. I did not feel safe, the front desk employee was VERY aggressive and I am a 4’10 female and did not trust the transaction. While I was there he was able to scare off two potential customers with his unfriendliness, disrespect and unwillingness to help and assist the individuals reserving a room. This man made a really bad day turn into a terrible day and left me with no place to stay but my car. Please reimburse the charges. This day was very unpleasant and I feared to stay on this grounds due to the employee.

There was someone there at 2am when i arrived that facilitated check in

It was gross. There were bugs flying around in the bathroom sink area that seemed to live there. There was a dead cockroach on the floor of the bathroom between the toilet and the bathtub. I have video and pictures

The staff is absolutely amazing. The front desk lady was very kind. The location was also very good however, there was a lot of interesting people around(possibly unhoused).

When I walked into the room, there was scuff marks all over the trim. There was also interesting stains on the walls. Paint was peeling in the bathroom. the bottom of the tub was questionable. I’ve paid lower for a cleaner looking motel. (NOTE: the sheets were washed, and the floor was mopped before we went in… The only issue was the walls and the bathroom.)

Quite and clean environment

Nothing

Location was okay…

The hotel employees need to try to say something to non guests around the hotel

Staff was great. Location was great.

Outside was very dirty. Restrooms and showers needs repairs/updates.

Absolutely nothing

Stay away from this hotel. I reserved a room for a week and left in 3 days. If you have children stay far away. The rooms are nice but the hotel is infested with lady workers. All day and night different women wearing nothing had multiple men in and out the room literally all night. Cops were constantly there knocking on their doors and it made the stay so uncomfortable I got a refund and left. They are aware of the situation and still does nothing. Constant homeless in the dumpster by the cars and in the trash cans by the hotel doors. My stay felt uneasy uncomfortable and angry when the situation was addressed and the staff said here is a refund please work it out with us. I'd rate this a zero if possible.

The workers

The crew

The service

Near different locations, retailers

Not to have a better breakfast!!

I didn’t like anything about this property

This property was very dirty. Had roaches bathtub was disgusting everything about this room was just awful. Holes in the curtains and bedding. Was very unhappy

The man at the front desk was very kind.

The beds were terrible, the sheets were scratchy, the pillows were lumpy and tiny and the AC fan shut on and off all night. There were no tissues in the tissue holder, only conditioning shampoo in the shower, the shower floor was worn out, the microwave was dirty and the floors were sticky and dirty.

Location

Breakfast