Reviews of Super 8 by Wyndham West Memphis 2 stars

Location

Parking lot needs attention

It was easy off and easy on the interstate. The lady at the front desk was friendly and helped with our luggage. The beds were comfortable.

It is under new ownership and possible renovation as per front desk. The bathtub was peeling and had a terrible drip. The microwave was small and low wattage. The sink faucet was very loose. The “breakfast” was only waffles, coffee and juice.

Location is fine

Not being able to leave my pets unattended in the room breakfast needs work a continental breakfast consist of some kind of eggs some sort of meat like sausage Bacon ham etc. I paid a hundred dollar deposit so I wouldn't have to drag my pets to my doctor's appointment

Tiffany at front desk was awesone

Huge, huge potholes in driveway, huge, needs to be fixed

staff great

bathroom was extremely dirty upom checkin. had to clean before using it

Staff was very friendly. The price was very reasonable especially the pet fee, compared to other hotels in the area.

Bathroom not updated, fan missing and not clean. The smoke detector was down and the room smelled like smoke.

Location

The tubs were old with rust in it and water wasn't getting hot

Room in terriable state. Stains on the headboard toilet constantly running. Smoke detector removed. Bed linen had holes in. Moved to a better room. New room. Mould in air con unit outlet. Shower running all time won’t switch off.

I didn’t get to stay here due to no pet rooms available. However, I experienced the night time clerk and she was very informative and caring. Very apologetic.

Price and location

Breakfast was just coffee and it took way too long to get my deposit refunded.

The lady at the front desk was nice

The room was not too clean. There was tape on the smoke detector and what looked like blood splatter on the ceiling. The microwave was unplugged, and a lamp wasn't working because the plug wouldn't stay in the wall. The carpet and furniture were not very clean. The tub was painted about halfway up, and the paint was peeling in places. The grab bar for the tub was missing, and someone had stuck toilet paper in the hole where it was. There was a live roach crawling on the bathroom wall. There was not much of a blanket on the bed, and the beds were very soft for my taste.

Condition of the room broken bathroom door knob and rusted looking bathtub drain. Brought it to the front desk attention as quick as we saw it. We were told we couldn’t move to another room because of my dog. Day staff accused me of breaking the knob and I got into an argument with her I explained I immediately reported it she said she checked the room and it was not broken. She couldn’t reach the night person and finally gave me my cash deposit back.. she did call and said housekeeping reported the broken knob. Really bad experience couldn’t shower due to the rusty looking tub.

Nothing l didn't stay at this location at all so l was charge one night stay per my two rooms that l had reserved l tried calling booking.com after l checked in my rooms and saw the condition the rooms was in plus the location and cleanness of the room l called and left email with booking.com but no response from ya'll so l would like to talk with someone because again l was charge 191.00 for two rooms stay at this place to which l didn't stay.