Reviews of OYO West Point Inn 2 stars

The desk clerk was very nice and informative on the town and about the breakfast offered. The room was very nicely decorated and clean, the bed and pillows were very comfortable.

I didn't, I booked it and then the week of me staying they called and said they over booked then canceled my reservation. No one answered the phone when I called 14 times.

I didn't, I booked it and then the week of me staying they called and said they over booked then canceled my reservation. No one answered the phone when I called 14 times.

No problems with wi-fi. Comfortable bed. Hot water arrives promptly at shower; ample flow from shower head. Good lighting, for the most part, but see below. No problems with noise.

—Drain on sink didn't work properly. I notified the desk clerk when I left, so this may have been fixed. —Getting the door to latch can require a hard push or a sharp tug, making a slamming noise that might bother other guests. I notified the clerk about this, as well. —No in-room coffee. —Bathroom lightswitch is outside the bathroom, which would be a nuisance with two or more people in the room: if one person gets up to use the toilet in the night, the light might bother the other.

Not a lot of options in rural NE so tried out this hotel. It was right on main street and next to a Pizza Hut and McDonalds as well as a Runza, so great food options close by. Check in staff was friendly, room was spacious - we had the king bed.

Each time we needed assistance from the front desk - check in, help with room, breakfast - there was no one at the desk, only a ring camera. The wait was 5-10 minutes, not terrible but not very customer service oriented. Desk area was very cluttered - gentleman stated they were in the process of new management. Breakfast was less than stellar for options so went elsewhere. Bed was very soft and only two pillows. Bathroom towels were small and super thin. Vending machine was empty with a sign "available for purchase at front desk"; Ice vending machine was broken with an ice machine next to it - had scoop on dusty top of machine.

I thought it was advertising that there was breakfast. And most facilities we stay at have a continental breakfast. So I was disappointed when we went down and all there was was cold cereal.

The bed was so comfortable and the staff was so kind.

Didn't have much for breakfast

The breakfast wasn't good. They only had cereal and donuts and muffins. The coffee was horrible. There was only coffee in the room for one cup.

The had a waffle maker on the counter, but no waffle mix to make them.

There was no breakfast.

Some deferred maintenance in room. Basically clean and good for a night’s sleep.

Breakfast was lacking. There weren’t any hot items like eggs, sausage. There were about five slices of bread, five mini donuts and one mini muffin. Coffee wasn’t hot, but the microwave solved that. We had a yogurt and a piece of toast with butter. No eggs or peanut butter offered, or waffles/pancakes. Or juice. There were some fruit cups, but no fresh fruit. Cold cereal was pretty much empty. We managed to, but it could have been better. Everything was clean, and that was great!

Breakfast options.

Good location = excellent value foe the price - clean

The rooms were nothing fancy but super clean! The staff was also friendly and accommodating.

The continental breakfast could use some help, but staying in a small town during the week I understand why they don’t have a lot.

It was OK nothing hot but waffles, but for the price it was fine, biscuits and gravy

Nothing I was a nice stay

I am highly disappointed with the start of our stay. We had booked the spa suite and I had called a week before our visit to insure that our room with the spa was still confirmed and was told that it was. When we had arrived at the hotel, the man at the front desk informed us that the spa was not working due to "plumbing issues" and that we would have to get a different room. At this point, I was furious. The next day, I went to the front desk and told the man we would not be staying there for the second night because the spa was the only reason we booked the hotel. He continued to tell me that they had to have someone come and spray (for bugs) the week before and that he would get the room cleaned and moved us. When we got moved there was lady bugs everywhere in there! Not only were we lied too about the suite, they still continued to put us in a room filled with bugs that they knew about! I asked to get some of the price taken off, and he basically told me I'm SOL. I will never be recommending or staying again!

Did not eat breakfast. Ate at McDonalds across the street.

Location was good but breakfast was disappointing.

The breakfast was very disappointing. Waffle maker wasn't working. There was very few muffins, a few pieces of white bread for toast dry cereal and yogurt.

It was a different experience for us and we would definitely stay again. Everything was exactly as advertised. The convenience of the location was perfect for our travels further west.

There was nothing not to like.