40 Arsenal Rd, York, PA 17404, United States of America
#29 of 29 hotels in York
Guests' ChoiceBased on 83 hotel reviews
3.1Cleanliness
4.2
Comfort
4.5
Location
5.9
Facilities
3.9
Staff
5.4
Value for money
4.6
Free Wifi
6.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 28, 2024
Vicki
United States of AmericaFirst I asked for non- smoking and everyone on my floor was smoking,( not cigarettes). Then the music coming from the other rooms well let's just say they were having a party. Then when we arrived the maid said ,"oh great I just got finishing cleaning your room". Well what did she clean? The place was dirty. Oh and breakfast, so they say was coffee and apples and mini muffins, from a box at the dollar tree. So if your looking for this kind of place, welcome home.
Nothing.
Stayed in May 2024
Reviewed: May 20, 2024
Thea
United States of AmericaHotel as under construction, we had to walk through construction to get to room. There was open plaster in room. Tv did not work. There was no breakfast, not ven coffee.
Room was mostly clean
Stayed in May 2024
Reviewed: April 25, 2024
Ralph
United States of Americaall the construction, could not understand the clerk at the desk when checking in or checking out. entire first floor was under construction, somebody came in our room while we were there and loud talking on phone for hours right outside of our door, workers sitting on steps,
what breakfast
Stayed in April 2024
Reviewed: April 18, 2024
Thomas
United States of AmericaCheap bed linens with the bedspread as thin as the sheets. Reguested extra pillows with booking but only had 3 small cheap ones on the bed. The continal breakfast was only coffee and no food at 800 am.
The room I stayed in was just refinished and was nice with a standup shower.
Stayed in April 2024
Reviewed: April 16, 2024
Dakota
United States of AmericaSo many things, first of all the room we were given wasn't even finished. No working shower, no trash can, no room phone, dust everywhere. Room service just let them selfs in the room without knocking while my kids were literally naked and in the shower(this was after waiting a while day for the water to be fixed). The room service people were very impatient and told us to leave even before check out time. I love super 8 but this was just all around a bad experience
It was a new room.
Stayed in April 2024
Reviewed: February 23, 2024
Lieutenant
United States of Americamicrowave was filthy when got into room
Stayed in December 2023
Reviewed: September 27, 2023
Zeigler
United States of AmericaThe drainage in the bathtub was clogged and the carpet was filthy to where you needed to whare shoes all the time and the roaches were quite visible in the daytime!
Stayed in September 2023
Reviewed: October 23, 2022
Michael
United States of AmericaThe room and entire facility were dull and dingy. carpets were dirty. Bathroom toilet didn't refill properly. Asked three times for extra pillows to elevate my legs for medical reasons and the never came. Room definitely had a smokers smell to it.
Breakfast was good
Stayed in October 2022
Reviewed: April 16, 2022
Keener
United States of AmericaPlace was falling apart. Bathroom door in room broken. First floor hallway was not level. Lights flickered. Lingering cigarette smoke smell.
Price was good. Beds were comfortable.
Stayed in April 2022
Reviewed: April 15, 2022
Jan
United States of AmericaRoom in disrepair. No soap in shower. Below even the basics which is all I expect from Super 8.
Stayed in April 2022
Reviewed: April 4, 2022
Tony
United States of Americathere wasn’t a bolt lock on my room door! That was scary to say the least!
not to much
Stayed in April 2022
Reviewed: March 27, 2022
Travers
United States of AmericaIce machine didn’t work. Cable box in room didn’t work. No breakfast drawing on walls in my room.
Breakfast sign said 6 to 930. 630 I went down no breakfast… When I checked in woman working couldn’t have done a better job! Very friendly and professional
Stayed in March 2022
Reviewed: January 18, 2022
Manuel
United States of Americaroaches in the room and hallways.....room wasnt vacuumed the whole week i was there all housekeeping did was empty trash can....breakfast was a joke. staff is not friendly or welcoming
location was good.....food options near by
Stayed in January 2022
Reviewed: October 29, 2021
Terrence
United States of AmericaSuper noisy and room service never made the bed in 3days stay
Location was good
Stayed in October 2021
Reviewed: May 10, 2024
Joseph
United States of AmericaDirty in the building except room not bad because of contractors rebuilt in the building look awful and no breakfast but just coffee and donuts ball. That was it
Stayed in May 2024
Reviewed: April 19, 2024
Tammy
United States of AmericaIt was dirty under construction
Nothing but drugs around
Stayed in April 2024
Reviewed: March 31, 2024
Damion
United States of AmericaThere were no lights on in bathroom
Stayed in March 2024
Reviewed: March 20, 2024
Ugonna
United States of AmericaThe room was very dirty
No breakfast
Stayed in March 2024
Reviewed: February 29, 2024
Robert
United States of AmericaThe plumbing coming through the roof in the bathroom
N.a.
Stayed in February 2024
Reviewed: November 17, 2023
Lance
United States of AmericaNothing drives me crazier than a hotel purchase that extols it's "FREE BREAKFAST" then when you get there there's little or nothing. This place had a type written sign defending the fact they aren't serving breakfast because they "are in the process of transitioning to bring Ramada quality amenities..." And there was no such upgrade work being done. Translation: Our hotel sale is pending so we don't care about delivering on our promises / advertised perks.
not a lot
Stayed in November 2023
Reviewed: October 9, 2023
Karen
United States of AmericaThe room was dirty, didn’t have non smoking, whole floor smelled like marijuana, multiple overdoses in the first hour, shower was abysmally dirty. I wouldn’t wish my worst enemies to stay here
Absolutely nothing
Stayed in October 2023
Reviewed: October 23, 2022
Russell
United States of AmericaSee answer above.
Poor choices. Some protein. Room was filthy, smelled of cigarettes, hallways smelled from pot, cigarette ashes in sink, carpet had “melted” spots all over, blanket had cigarette burn holes, greasy smears on TV table, a couple of roaches resided in room, dead bolt wouldn’t fit in slot because slot was not properly located and my room was changed when I first went to it because lock wouldn’t work.
Stayed in October 2022
Reviewed: August 23, 2022
Escobar
United States of Americahotel was closed!!
hotel was CLOSED!
Stayed in June 2022
Reviewed: August 17, 2022
Holly
United States of AmericaIt was disguisting. Room was dirty. White powder on everything.
Nothing!
Stayed in August 2022
Pavia, Italy
La Thuile, Italy
Rovinj, Croatia
Gurgaon, India
Port-Vendres, France
Supetar, Croatia
Cat Tien, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content