price

vent had dust and fan

Stayed in September 2021

This was the second time we stayed here. We came back in April and had a very poor time but we decided to give them a second chance and I regret it. Certain things are to be expected for the price, basic beds and bedding. Traffic noises, no breakfast being served due to Covid. However there are basics that are expected that are not being met at this location. The AC does not work at all! It’s way too hot. When we tried to make it work we discovered the vents were caked in dust. My husband took a brush to it and knocked off a large amount but it still didn’t work (one doesn’t expect to pay to do maintenance when they rent a hotel room). They put fans in the room but they were obviously attempting to save money with those because they were not very powerful and the wind doesn’t reach the beds unless moved very very close. We tried to open the windows but there were no screens. During our stay in April the shower knob was loose and made it next to impossible to get the water temperature correct we figured it was just that room but we had a different room this time with a knob that was righted correctly and it was still very very difficult to find the correct temperature. I’m aware that the world is understaffed and it is possible that there are less housekeeping staff than normal but the rooms need more attention between guests than they are getting. The AC vent was the only thing that was pretty dirty. Under the bed has not had a lot of attention, as well as spiderwebs under the sink. Lastly they could benefit with more regular pest control. There were large bugs in the restroom.

Free toiletries and the price was the best in the area.

Stayed in July 2021

The air conditioning did not work well and a fan was in the room. Fix air conditioning and the stay would be better

Stayed in July 2021

Kind of dirty and gross

Conveniently located off the freeway and very simple and cheap to get sleep while driving

Stayed in April 2021

Our room had a musty cigarette smell, and the facilities are old and out dated.

The staff was nice and attentive. The hotel is in a great location; right off freeway, lots of gas stations, starbucks and fast food right around hotel.

Stayed in March 2021

Rooms are worn and old, minimal bedding and towels, paper thin walls and no insulation from road noise

Stayed in January 2024

It is what you'd expect to see in a movie of a run down roach motel. You know, that over the top horrible to get the point across. Well this place doesn't even have to try to be that bad, because it's worse. Hollywood could use it as an example of the worst hotel/motel possible, and no one would believe it.

Leaving is the only good thing about this rat hole.

Stayed in October 2021

Every race at button willow race track we stay a few days. This year we tested positive for covid and canceled the morning the day before we were to arrive. They only gave us half the money back. Sometimes doing the right thing is expensive when people take advantage of it. Never going to stay again. Yes they got us for one nite but it cost them 12 to 20 nights a year.

Stayed in September 2021

Sheets were torn/worn. Room had 2 bathrooms, the one that looked the best didn't work (no water in shower). Electrical wiring for air conditioning control in connecting room was hanging off the wall. The air conditioner didn't work so they had a fan in the bedroom. I assume they are remodeling this room so maybe it will be better when completed.

Stayed in August 2021

no AC- extremely hot. stand up fan

Stayed in July 2021

No ac

No traffic

Stayed in September 2021

We were upgraded to a suite which was quite a surprise! We also felt that the whole hotel has been freshly remodeled with a nice style.

Stayed in August 2021

very noisy. Can hear the sounds from next room and outside

Stayed in July 2021

Room 231 wouldn’t lock missing back panel for key card locking part on door Room 227 smelled of weed (I have an 8 year old and I'm allergic to weed the smell gives me a major headache) The manager told me “i get what i pay for” My fiancé's mom and dad saw the manager going into at least 6 peoples rooms while they weren't in them kicked in 1 door and said that whole place was booked when I asked for a different room even tho it was near empty. Managers name is Kevin.

nothing

Stayed in May 2021

The air conditioner was not working right and it was hot

Everything

Stayed in June 2021

Quiet

Stayed in June 2021

The hotel is under going some renovation and the room is obvious not ready to accept guest. The smoke detactor was loose from the ceiling, the mirror in the bathroom was also loose. The room was not clean, bed not comfortable. Power in the room was turn off when we check in, the staff came to the room and then went to check the main source. This took about 15 minutes.

The location is about mid-way from San Diego to San Francisco. This gives us a break from having to drive 9 hours straight.

Stayed in May 2021

Unfortunately, it looks ran down and most of the rooms from the outside look dirty. Actually the hotel is very dirty, ran down and has people living in rooms even though I asked if it is a residential motel and told no, just travelers but you can tell different. I drove around the motel and in the back is even more ran down. Walls are thin, you can hear everything the person is saying and doing next door. Obviously the noise is there because of where it is located so expect traffic with big trucks. Convenient for food and gas The room was dirty, especially the bathroom floor. It has a huge stain on the floor behind the toilet. If you need extra towels ask before you go to the room. Toilet seat was crooked and needed repair. The air condition only goes so high so be ready to not increase it more than what it has, Which high is not that cool . No phone in the room, even though we have cell phones it is nice for those people that don't have one to be able to call if help is needed. Not many channels on T.V even though we were there to sleep. As for the beds, not bad but the sheets fit small and pull off easily. For the price , you get what you get.

Convenience

Stayed in June 2021

Expected better all around quality from any facility carrying the BW logo. This place hurts your brands image.

The price was right

Stayed in May 2021

No tubs to shower

I really liked how Clean it is . I like the respect from staff.

Stayed in March 2021

Everything was wonderful...

Love the hospitality

Stayed in April 2021

I had reserved the wheelchair accessible room. When we got there at 6 PM they had rented it to someone else. The alternative room they offered was unacceptable. We couldn’t get the wheelchair in to it. The parking lot was full of holes and the place smelled of diesel.

Stayed in May 2021

I can't complain a lot because you definitely get what you pay for... we were tired and needed sleep, so nothing else really mattered. But it's really run down, and it needs to be cleaned much better. Towels were dirty and there were flies in the room. No breakfast, not even a to go bag.

The bed was very comfortable.

Stayed in October 2021

N/A

Air

Stayed in September 2021