125 Pine Mountain Rd, Pigeon Forge, 37863-3308, United States of America
#213 of 458 hotels in Pigeon Forge
Guests' ChoiceBased on 319 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.6
Value for money
8.3
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 22, 2023
Marks
United States of AmericaFloor was dirty as I found out walking around in my white Sox.
Size, amenities, location
Stayed in September 2023
Reviewed: September 14, 2023
Bill
United States of AmericaNeed another garbage can in room. Tv was tricky to program
Breakfast basic ok but skimpy, no fresh fruit. No milk one day and there’s a grocery nearby
Stayed in September 2023
Reviewed: September 14, 2023
Lee
United States of AmericaClose to strip
Cheep and clean
Stayed in September 2023
Reviewed: September 13, 2023
Eleanor
United States of Americaliked location and room , it was off the main street but close enough to walk to main street and see everything going on, there was a car show happening while I was there.
Stayed in September 2023
Reviewed: September 12, 2023
Kimberly
United States of AmericaIt's a bare bones hotel, looks and feels very basic. But my room was clean, newly updated with no funky smells, and bed was comfy. Location felt slightly sketchy sitting back behind other hotels. I made one special request which they did with no problem. Friendly enough staff. There is no luxury at this hotel but I think it's a good price for what you get.
Stayed in September 2023
Reviewed: September 11, 2023
Robbie
United States of AmericaThe pictures of Sure Stay that are posted are deceiving, the pictures make it look very nice! When I arrived and pulled into parking lot....I was like...whoa! It looked scary, like an area that could be bad, a place bad things could be happening. Also they don't have a elevator and my husband is very ill and can not climb stairs. I requested a ground floor room but they gave me a second floor room, I explained and she then changed it to a ground floor. Inside room was nice and clean.
It was close to everything.
Stayed in September 2023
Reviewed: September 4, 2023
Kimberly
United States of AmericaThere is no small table & chairs in the room or a dresser. And there is no swimming pool.
Clean and comfortable
Stayed in September 2023
Reviewed: September 4, 2023
Tracy
United States of AmericaNo elevator
Very clean
Stayed in September 2023
Reviewed: September 4, 2023
Shelby
United States of AmericaVery clean, good parking close to restaurant
Stayed in August 2023
Reviewed: September 3, 2023
Jack
United States of AmericaOnly dislike we had was on our last night, Friday, there were some disrespectful people that played very loud, booming music which was disturbing til late in evening..
Everything was very clean..Excellent breakfast with many choices. Plenty of hot water on upper level. Great ice machine. Air conditioner worked very well in the terrible heat. Very comfortable beds. Good coffee in room..
Stayed in September 2023
Reviewed: August 28, 2023
Stacie
United States of AmericaI had a hiccup to where I was doubled book, so that was a little frustrating. Took a bit to get refunded back.
I liked how the fridge was bigger than the usual mini fridge size. You have a stove and a sink. The room had a lot of room. Stand in shower was awesome.
Stayed in August 2023
Reviewed: August 27, 2023
Judith
CanadaVery clean and new!! Very convenient location! Close to everything ! Very comfortable beds.
Stayed in August 2023
Reviewed: August 25, 2023
David
United States of AmericaBooked first night for $66 would not take the other three nights with my wife's giving her card over the phone. Went back through booking and the last three nights was over $590 totall
Room smelled clean, bed was very comfortable
Stayed in August 2023
Reviewed: August 22, 2023
Philenia
United States of AmericaClerk lost my reservation. I still got a room but was just a small hassle to get things straight.
Stayed in August 2023
Reviewed: August 21, 2023
Crystal
United States of AmericaSheets on bed had pen mark and was dirty.
Location
Stayed in August 2023
Reviewed: August 20, 2023
Teryl
United States of AmericaLocation is excellent. Facility is exceptionally clean and up to date. Staff is very accommodating.
Stayed in July 2023
Reviewed: August 11, 2023
Jaime
United States of AmericaBreakfast could be better
Very clean and price was right
Stayed in August 2023
Reviewed: August 2, 2023
Candace
United States of AmericaThe water pressure in the shower was not good
The bathroom was roomy, loved the size of the fridge and cabinet space
Stayed in August 2023
Reviewed: July 31, 2023
Lisa
United States of AmericaWell the house keeping didn't ask if we needed anything we had to go find them to get towels an coffee an wish it had a pool
Was a nice motel
Stayed in July 2023
Reviewed: July 29, 2023
Green
United States of AmericaLocated off the main drag. No threshold under the door so there's a big gap under it.
Everything was new after the remodel.
Stayed in July 2023
Reviewed: July 29, 2023
Mardene
United States of AmericaSlightly disappointing look from outside( looks like a normal motel/parking lot setting…. But that belies how beautiful and clean and comfortable the room turned out to be!!!!!!!
Super clean, newly painted, super comfy bed, friendly front desk. Breakfast had hot items and much variety!!!
Stayed in July 2023
Reviewed: July 28, 2023
Connie
United States of AmericaI didn’t realize that we had a smoking room ( we were all non smokers).
Good basic food to get us started. Waffles were very popular.
Stayed in July 2023
Reviewed: July 23, 2023
Michael
United States of AmericaN/A
Cleanliness and staff were exceptional. Location was very convenient to Dollywood and Splash Country... will stay again
Stayed in July 2023
Reviewed: July 20, 2023
Shea
United States of AmericaWish there was More counter space for getting ready
Very clean and smelled very good
Stayed in July 2023
Reviewed: June 7, 2024
Susan
United States of AmericaNothing
Convenient location, just off the Parkway and quiet.
Stayed in June 2024
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